Collaborative Web Development: Strategies and Best Practices for Web Teams
暫譯: 協作式網頁開發：網頁團隊的策略與最佳實踐

Jessica Burdman

Collaborative Web Development: Strategies and Best Practices for Web Teams
  • 出版商: Addison Wesley
  • 出版日期: 1999-10-01
  • 售價: $1,860
  • 貴賓價: 9.5 折 $1,767
  • 語言: 英文
  • 頁數: 272
  • 裝訂: Paperback
  • ISBN: 0201433311
  • ISBN-13: 9780201433319
  • 相關分類: 專案管理 PM、網頁設計

    • 海外代購書籍(需單獨結帳)

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Description

In Collaborative Web Development, author Jessica Burdman shares the successful secrets of managing a web project, including collaboration, communication, and budgeting. The book provides many case studies of both successful and unsuccessful Web sites, and will help web-project managers pick and manage their web teams so they can sell their projects and needs to executive managers. The ultimate goal of this book is to make a “level playing ground,” offering a similar vocabulary for developers, marketing people, and IT managers, so everyone is “bought in” to the Web project.

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Appropriate Courses

Web Programming and Design.

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Table Of Contents

Preface.
1. The Project.
Key Differences among Web, Advertising, and Software Project Management.
What Skills Do You Need?

Define Your Project.
Write a Project Mission Statement.
Identify Objectives.
Identify Your Targeted Users.
Determine the Scope.
The Budget.
Budget Categories.
Assumptions for Budgeting.
Hidden Costs.
Tools.

References.
More Preliminary Planning Issues.
Summary.
Interview: Getting Your Arms around the Project.
Stefan Fielding-Isaacs.


2. The Team.
The New Web Team.
Evolution of the Web Team.
Roles and Responsibilities.

Putting Together the Right Team.
Identifying Necessary Skills.
Assessing Skills.
Building a Team.

Managing the Team.
Multiple Projects.
Cross-Functional Teams.

Team Dynamics: The Unique Issues.
Virtual Management.
Working with the Client's Resources.
Outsourcing or Working with Vendors.
Sorting Apples and Oranges.

Summary.
Interview: Bringing in the Special Teams.
Steve Kirsch and Paul Smith.


3. Planning and Process Development.
Early Planning.
Getting to Know Your Audience.
Defining Development Stages and Strategies.
Identifying the Development Phases.
Writing the Creative Brief.
Brainstorming.
Creating the Review Site.

Creative and Content Planning.
Creating the Concept.
Usability Studies.
Site Architecture and Schematics.
Software Programs.

Technical Planning.
Identifying Technical Infrastructure.
Defining Technical Development Requirements.
Feasibility and Software Testing.
Planning for Maintenance and Growth.
Technical Specifications.

Production Planning.
Understanding End-User Requirements.
Production Guide.
Production Infrastructure.
Planning for Change.

Reiteration.
Effective Meetings and Reviews.
Summary.
Interview: Managing Change in the Web Development Environment.
Kenneth Norton.


4. Communication Issues.
Communication Breakdown: Why?
Common Causes.

Creating Effective Communication Systems.
Evaluate the Way Your Team Communicates.
Do You Need a Translator?
Tools, Standards, and Methods.

Leading Effective Meetings.
Summary.
Interview: Developing Standards of Communication for Web Teams.
Indi Young and Pete Howells.


5. The Client.
Definition of the Client.
Differences between Internal and External Clients.

The Client Education Process.
Your Client's Point of View.
Communicating Your Process to Your Client.
Getting “Buy-In.”
Explaining Technical Issues to Clients.
Building Communication into the Budget.

Communication throughout the Project.
Legal Communications.
Project Communications.

Giving the Project Back.
When to Hand the Project Back.
Success Metrics.
Handling Maintenance Requests.

Summary.
Interview: Effective Client Management.
Louis Malafarina.


6. Multidepartmental and Large-Scale Sites.
Up-Front Challenges.
Do You Have an “Internet” Department?
Does Your Company Have an Online Strategy?
Getting to Know Your Audience.
Corporate Politics.
Sitewide Branding.
Quality Issues.
Making the Site Searchable.

Production Management.
The Web Team.
The Corporate Publishing Process.

The Subsite: Risks and Rewards.
Allowing Creativity.
Creating Cohesion.

Summary.
Interview: Managing a Large-Scale Content Site.
Janine Warner.


7. Quality Assurance and Testing.
Quality Assurance: Some General Principles.
What Is Unique about Testing Web Sites?
The Promised Environment.

The Role of Testing in Quality Assurance.
The Role of the Specification for Black-Box or Requirements-Based Testing.
A Successful Test Plan.

Web Testing Tools.
QA and Testers Shake out the Bugs.

Summary.
Interview: Quality Assurance for Web Applications.
Sophie Jasson-Holt.


8. Technological Advances and the Impact on Web Teams.
Emerging Technologies and Changing Needs.
The Web as Interactive Television.
The Web as Information Store.
Portable Web: Convenience and Access.
Tools.

Preparing for Change.
Changes in the Process.

Summary.
Interview: Web Sites of the Future.
Tim Smith and Joel Hladecek.


9. The Evolving Team.
Where Do You Go from Here?
Stay Up to Date.

The Care and Grooming of Your Team.
Changing Skill Sets.
Detecting Weakness in a Team.
Training.
User Groups (UseNet).
Classes.
Books.

Heading toward Efficiency.
Summary.

10. Case Studies.
Absolut DJ: The Consultancy Team.
Introduction.
Objectives and Metrics.
The Consultancy Team.
Background and Planning.
The Process.
Lessons Learned.
Power of Ten.
The Results.

The E-Commerce Team.
Introduction.
Objectives and Metrics.
The Team.
The Solution.
The Process.
Key Obstacles.
Results.

Oxford Express: A Shopping Utility for Lands' End.
Introduction.
Objectives and Metrics.
The Team.
Background and Planning.
The Process.
Results.

The Miami Herald Publishing Company.
Introduction.
Objective.
The Team.
The Solution.
Key Obstacles.
Results.

When the Process Fails.
Introduction.
Objective.
The Team.
Background.
The Process.
Key Obstacles and Project Risks.
Lessons Learned.
Conclusion.


Appendix A: CD-ROM Index.
Appendix B: Web Team Resource Guide.
Project Management Tools.
Web Design Programs.
HTML Text Editors.
Image Programs.
Software Testing Tools.
HTML Conversion Programs.
Multimedia and Animation Programs.
GIF Animation Programs.
Java Development Tools.
Shareware Programs.
Hardware Guide.

Index. 0201433311T04062001


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商品描述(中文翻譯)

在《協作網頁開發》中，作者 Jessica Burdman 分享了管理網頁專案的成功秘訣，包括協作、溝通和預算。這本書提供了許多成功和不成功的網站案例研究，將幫助網頁專案經理挑選和管理他們的網頁團隊，以便能夠向高層管理者推銷他們的專案和需求。本書的最終目標是創造一個「公平競爭的環境」，為開發人員、市場行銷人員和 IT 管理者提供相似的詞彙，使每個人都能「認同」這個網頁專案。

適合的課程：網頁程式設計與設計。

目錄：
- 前言
- 1. 專案
- 網頁、廣告和軟體專案管理之間的主要差異
- 你需要什麼技能？
- 定義你的專案
- 撰寫專案使命聲明
- 確定目標
- 確定你的目標用戶
- 確定範圍
- 預算
- 預算類別
- 預算假設
- 隱藏成本
- 工具
- 參考資料
- 更多初步規劃問題
- 總結
- 訪談：掌握專案
- Stefan Fielding-Isaacs
- 2. 團隊
- 新的網頁團隊
- 網頁團隊的演變
- 角色與責任
- 組建合適的團隊
- 確定必要技能
- 評估技能
- 建立團隊
- 管理團隊
- 多專案
- 跨功能團隊
- 團隊動態：獨特的問題
- 虛擬管理
- 與客戶資源合作
- 外包或與供應商合作
- 分辨蘋果與橘子
- 總結
- 訪談：引入特別團隊
- Steve Kirsch 和 Paul Smith
- 3. 規劃與流程開發
- 早期規劃
- 了解你的受眾
- 定義開發階段與策略
- 確定開發階段
- 撰寫創意簡報
- 腦力激盪
- 創建審查網站
- 創意與內容規劃
- 創建概念
- 可用性研究
- 網站架構與示意圖
- 軟體程式
- 技術規劃
- 確定技術基礎設施
- 定義技術開發需求
- 可行性與軟體測試
- 規劃維護與成長
- 技術規範
- 生產規劃
- 了解最終用戶需求
- 生產指南
- 生產基礎設施
- 規劃變更
- 重申
- 有效的會議與審查
- 總結
- 訪談：在網頁開發環境中管理變更
- Kenneth Norton
- 4. 溝通問題
- 溝通失效：為什麼？
- 常見原因
- 創建有效的溝通系統
- 評估你的團隊溝通方式
- 你需要翻譯嗎？
- 工具、標準與方法
- 主導有效的會議
- 總結
- 訪談：為網頁團隊制定溝通標準
- Indi Young 和 Pete Howells
- 5. 客戶
- 客戶的定義
- 內部與外部客戶的差異
- 客戶教育過程
- 客戶的觀點
- 向客戶溝通你的過程
- 獲得「認同」
- 向客戶解釋技術問題
- 將溝通納入預算
- 專案中的溝通
- 法律溝通
- 專案溝通
- 將專案交回
- 何時交回專案
- 成功指標
- 處理維護請求
- 總結
- 訪談：有效的客戶管理
- Louis Malafarina
- 6. 多部門與大型網站
- 前期挑戰
- 你有「網際網路」部門嗎？
- 你的公司有線上策略嗎？
- 了解你的受眾
- 企業政治
- 全站品牌
- 品質問題
- 使網站可搜尋
- 生產管理
- 網頁團隊
- 企業出版過程
- 子網站：風險與獎勵
- 允許創意
- 創造凝聚力
- 總結
- 訪談：管理大型內容網站
- Janine Warner
- 7. 品質保證與測試
- 品質保證：一些一般原則
- 測試網站的獨特性
- 承諾的環境
- 測試在品質保證中的角色
- 黑箱或需求基礎測試的規範角色
- 成功的測試計畫
- 網頁測試工具
- QA 和測試人員排除錯誤
- 總結
- 訪談：網頁應用的品質保證
- Sophie Jasson-Holt
- 8. 技術進步對網頁團隊的影響
- 新興技術與變化的需求
- 網頁作為互動電視
- 網頁作為資訊儲存
- 可攜式網頁：便利性與存取
- 工具
- 為變化做準備
- 流程中的變化
- 總結
- 訪談：未來的網站
- Tim Smith 和 Joel Hladecek
- 9. 漸進的團隊
- 接下來該怎麼做？
- 保持最新
- 團隊的照顧與培養
- 技能組合的變化
- 偵測團隊中的弱點
- 訓練
- 使用者群體（UseNet）
- 課程
- 書籍
- 朝向效率
- 總結
- 10. 案例研究
- Absolut DJ：顧問團隊
- 介紹
- 目標與指標
- 顧問團隊
- 背景與規劃
- 流程
- 學到的教訓
- 十的力量
- 結果
- 電子商務團隊
- 介紹
- 目標與指標
- 團隊
- 解決方案
- 流程
- 主要障礙
- 結果
- Oxford Express：Lands' End 的購物工具
- 介紹
- 目標與指標
- 團隊
- 背景與規劃
- 流程
- 結果
- 邁阿密先驅報出版公司
- 介紹
- 目標
- 團隊
- 解決方案
- 主要障礙
- 結果
- 當流程失敗時
- 介紹
- 目標
- 團隊
- 背景
- 流程
- 主要障礙與專案風險
- 學到的教訓
- 結論
- 附錄 A：CD-ROM 索引
- 附錄 B：網頁團隊資源指南
- 專案管理工具
- 網頁設計程式
- HTML 文本編輯器
- 圖像程式
- 軟體測試工具
- HTML 轉換程式
- 多媒體與動畫程式
- GIF 動畫程式
- Java 開發工具
- 共享軟體程式
- 硬體指南
- 索引

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