Global UX: Design and Research in a Connected World (Paperback)
暫譯: 全球用戶體驗:連接世界中的設計與研究 (平裝本)

Whitney Quesenbery, Daniel Szuc

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商品描述

Protocols exist in the field of user experience, but in light of the challenges faced by globalization, you must now incorporate new methodologies and best practices to analyze, test, design, and evaluate products that take into account a multinational user base. Current UX books and resources don't focus on the unique challenges of creating usable, well-designed products and services in light of varying cultures, technology, and breadth of audience. Challenges you may face on a daily level include: Policies, practices and behavior in multinational organizations; Cross-cultural distributed team issues; Multi-national corporations working across national boundaries and across cultures (both national and corporate); Global standards and national regulations; Accessibility for a global audience, including disabilities; and much more.

With Global UX, industry leaders Whitney Quesenbery and Daniel Szuc resolve this issue by offering real world examples of successful UX practice, organized by the authors around specific project objectives, as examples of different ways of working globally. Throughout the book, they provide best practices and lessons learned to help answer common questions and avoid common problems in a multitude of situations. The chapters introduce themes and frameworks of challenges, and then provide related case studies that present how experts solved that problem.  This book provides a valuable resource for anyone looking to incorporate new globalized methodologies.

*Covers practical user experience best practices for the global environment

*Features numerous, global, real-world examples, based on interviews with over 60 UX managers and practitioners from around the world

*Contains case studies and vignettes from user research and design projects for multinational companies and small start-ups

商品描述(中文翻譯)

在使用者體驗的領域中存在著各種協議,但考量到全球化所面臨的挑戰,您現在必須融入新的方法論和最佳實踐,以分析、測試、設計和評估考慮到多國用戶基礎的產品。目前的 UX 書籍和資源並未專注於在不同文化、技術和受眾範圍下創造可用且設計良好的產品和服務所面臨的獨特挑戰。您可能每天面臨的挑戰包括:跨國組織中的政策、實踐和行為;跨文化分散團隊問題;跨越國界和文化(包括國家和企業)的跨國公司;全球標準和國家法規;針對全球受眾的可及性,包括殘障人士;以及更多其他挑戰。

Global UX 一書中,行業領袖 Whitney Quesenbery 和 Daniel Szuc 通過提供成功 UX 實踐的真實案例來解決這一問題,這些案例由作者圍繞特定項目目標組織,作為全球工作不同方式的範例。在整本書中,他們提供最佳實踐和經驗教訓,以幫助回答常見問題並避免在多種情況下出現的常見問題。各章節介紹挑戰的主題和框架,然後提供相關的案例研究,展示專家如何解決這些問題。這本書為任何希望融入新的全球化方法論的人提供了寶貴的資源。

*涵蓋全球環境下的實用使用者體驗最佳實踐

*基於對來自全球超過 60 位 UX 經理和從業者的訪談,提供眾多全球真實案例

*包含來自跨國公司和小型初創企業的使用者研究和設計項目的案例研究和小插曲

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