Evaluating Training Programs: The Four Levels, 3/e (Hardcover)
暫譯: 評估訓練計畫：四個層級，第3版 (精裝本)

Donald L. Kirkpatrick, James D. Kirkpatrick

Evaluating Training Programs: The Four Levels, 3/e (Hardcover)
  • 出版商: Berrett-Koehler
  • 出版日期: 2006-01-15
  • 售價: $1,990
  • 貴賓價: 9.5 折 $1,891
  • 語言: 英文
  • 頁數: 392
  • 裝訂: Hardcover
  • ISBN: 1576753484
  • ISBN-13: 9781576753484

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Description

Donald Kirkpatrick's four-level model for evaluating training programs has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. In the third edition of this classic bestseller, Kirkpatrick offers new ideas and procedures for continued quality evaluation of the four levels in today's modern workplace.

 

Table of Contents

Part One: Concepts, Principles, Guidelines, and Techniques
1. Evaluating: Part of a Ten-Step Process
2. Reasons for Evaluating
3. The Four Levels: An Overview
4. Evaluating Reaction
5. Evaluating Learning
6. Evaluating Behavior
7. Evaluating Results
8. Implementing the Four Levels

Part Two: Case Studies of Implementation
9. Making a Play for Training Evaluation: Montac, A Fictitious Company
10. Balancing Your Evaluation Act
11. Evaluating a Training Program for Nonexempt Employees: First Union National Bank
12. Evaluating a Training Course on Performance Appraisal and Coaching; Kemper National Insurance Companies
13. Evaluating a Training Program on Presentation Skills: Arthur Andersen & Company
14. Evaluating the Creative Manager Training Program: Motorola Corporation
15. Evaluating a Training Program on Developing Supervisory Skills: Management Institute, University of Wisconsin
16. Evaluating a Leadership Training Program: Gap Inc.
17. Evaluating a Training Program on Problem Solving: City of Los Angeles
18. Evaluating a Corporatewide Performance Improvement System: Intel Corporation
19. Evaluating an Outdoor-Based Training Program--a Search for Results: St. Luke's Hospital
20. Evaluating a Safety Training Program for Managers: Fluor Daniel Handford, Inc.
21. Evaluating a Training Program on Stress Management for Intact Work Teams: Midwest Electric, Inc.
22. Developing an Effective Level 1 Reaction Form: Duke Energy Corporation
23. Evaluating a Training Program at All Four Levels: Cisco Systems, Inc.

商品描述(中文翻譯)

**描述**
Donald Kirkpatrick 的四層次訓練評估模型已成為企業、政府和學術界中最廣泛使用的訓練評估方法。在這本經典暢銷書的第三版中，Kirkpatrick 提出了新的想法和程序，以持續評估當今現代工作場所中四個層次的質量。

**目錄**
**第一部分：概念、原則、指導方針和技術**
1. 評估：十步驟過程的一部分
2. 評估的理由
3. 四個層次：概述
4. 評估反應
5. 評估學習
6. 評估行為
7. 評估結果
8. 實施四個層次

**第二部分：實施案例研究**
9. 為訓練評估而努力：虛構公司 Montac
10. 平衡你的評估行為
11. 評估非豁免員工的訓練計劃：First Union National Bank
12. 評估有關績效評估和輔導的訓練課程：Kemper National Insurance Companies
13. 評估有關演示技巧的訓練計劃：Arthur Andersen & Company
14. 評估創意經理訓練計劃：Motorola Corporation
15. 評估有關發展監督技能的訓練計劃：威斯康辛大學管理學院
16. 評估領導力訓練計劃：Gap Inc.
17. 評估有關問題解決的訓練計劃：洛杉磯市
18. 評估全公司績效改善系統：Intel Corporation
19. 評估戶外訓練計劃——尋求結果：聖盧克醫院
20. 評估針對經理的安全訓練計劃：Fluor Daniel Handford, Inc.
21. 評估針對完整工作團隊的壓力管理訓練計劃：Midwest Electric, Inc.
22. 開發有效的第一層反應表：Duke Energy Corporation
23. 在所有四個層次上評估訓練計劃：Cisco Systems, Inc.

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