Principles of Marketing, 18/e (GE-Paperback)
暫譯: 行銷原則,第18版 (GE-平裝本)
Philip Kotler , Gary Armstrong
- 出版商: Pearson FT Press
- 出版日期: 2018-01-01
- 售價: $1,480
- 語言: 英文
- 頁數: 736
- ISBN: 1292341130
- ISBN-13: 9781292341132
-
相關分類:
行銷/網路行銷 Marketing
下單後立即進貨 (約5~7天)
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商品描述
Description
This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include content which is especially relevant to students outside the United States.
For principles of marketing courses that require a comprehensive text.
Learn how to create value through customer connections and engagement
In a fast-changing, increasingly digital and social marketplace, it’s more vital than ever for marketers to develop meaningful connections with their customers. Principles of Marketing helps students master today’s key marketing challenge: to create vibrant, interactive communities of consumers who make products and brands an integral part of their daily lives. To help students understand how to create value and build customer relationships, Kotler and Armstrong present fundamental marketing information within an innovative customer-value framework. Thoroughly revised to reflect the major trends impacting contemporary marketing, the 18th Edition is packed with stories illustrating how companies use new digital technologies to maximize customer engagement and shape brand conversations, experiences, and communities.
Pearson Pearson MyLab Marketing is not included. Students, if Pearson Pearson MyLab Marketing is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. Pearson Pearson MyLab Marketing should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.
Reach every student by pairing this text with Pearson Pearson MyLab Marketing
MyLab™ is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student.
Features
New coverage and fresh examples address the latest customer engagement tools, practices, and developments
· UPDATED - A 5-step customer engagement framework ties together key concepts, and details how marketing creates customer value and captures value in return. The 18th edition continues to add to this framework and focuses on building direct and continuous customer involvement in shaping brands, brand conversations, brand experiences, brand advocacy, and brand community.
· NEW and UPDATED - Material in both traditional marketing areas and on fast-changing and trending topics such as digital, mobile, and social media marketing; customer engagement marketing; big data, artificial intelligence, and new marketing analytics; and much more, keeps students informed.
Learner-focused features help students learn, link, and apply major concepts
· NEW and REVISED - Chapter-opening Objective Outlines preview chapter contents and learning objectives; Chapter Previews show chapter concepts, link them with previous chapter concepts, and introduce the chapter-opening story; and Vignettes -- engaging, deeply developed, illustrated, and annotated marketing stories -- help introduce the chapter material and spark student interest.
· NEW - In-text examples illustrate contemporary marketing practices and bring key course concepts to life.
· NEW and UPDATED - Each figure contains author comments that ease and enhance student learning by introducing and explaining major chapter sections and figures.
· NEW and REVISED - Application Cases facilitate discussion of current issues and company situations in areas such as mobile and social marketing, ethics, and financial marketing analysis, while Company Cases (20 of which are new to the 18th edition) help students apply what they’ve learned to actual company and brand situations.
· NEW and REVISED - End-of-chapter Objectives Reviews summarize major chapter concepts and link them to chapter objectives, Key Terms facilitate easy reference, and Discussion Questions and Critical-Thinking Exercises help students keep track of and apply what they’ve learned in the chapter.
Career-focused resources help students develop the skills today’s employers are looking for
· NEW and UPDATED - Real Marketing highlights provide fresh insights into real marketing practices from all-stars like Fila, Huawei, TikTok, Waitrose, and Zara.
· Marketing Plan (Appendix 1) contains a detailed sample marketing plan that helps students apply important marketing planning concepts.
· NEW and REVISED - Marketing by the Numbers (Appendix 2) provides students with a comprehensive intro to the marketing financial analysis that helps guide, assess, and support marketing decisions. An exercise at the end of each chapter lets students apply analytical and financial thinking to that chapter’s concepts and links the chapter to the Marketing by the Numbers appendix.
· Careers in Marketing (Appendix 3) helps students explore marketing career paths and lays out a process for landing a marketing job that best matches their special skills and interests.
MyLab™ Marketing is not included. Students, if Pearson Pearson MyLab Marketing is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. Pearson Pearson MyLab Marketing should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.
· Teach your course your way: Your course is unique. So whether you’d like to build your own assignments, teach multiple sections, or set prerequisites, MyLab gives you the flexibility to easily create your course to fit your needs.
o Marketing Metrics Assignments let your students practice their marketing metrics and analytics skills, improving their understanding of the quantitative aspects of marketing.
· Empower each learner: Each student learns at a different pace. Personalized learning pinpoints the precise areas where each student needs practice, giving all students the support they need -- when and where they need it -- to be successful.
o The Study Plan gives students personalized recommendations, practice opportunities, and learning aids to help them stay on track.
o Dynamic Study Modules use the latest developments in cognitive science and help students study chapter topics by adapting to their performance in real time.
· Deliver trusted content: You deserve teaching materials that meet your own high standards for your course. That’s why we partner with highly respected authors to develop interactive content and course-specific resources that you can trust -- and that keep your students engaged.
o Pearson eText is a simple-to-use, personalized reading experience available within MyLab. Students can use their computer or the mobile app to easily highlight and take notes all in one place -- even when offline.
o Choose from a variety of engaging Videos that explore multiple business topics related to the theory students are learning in class. Exercise Quizzes assess students’ comprehension of the concepts in each video.
· Improve student results: When you teach with MyLab, student performance often improves. That’s why instructors have chosen MyLab for over 15 years, touching the lives of over 50 million students.
New to This Edition
New coverage and fresh examples address the latest customer engagement tools, practices, and developments
· A 5-step customer engagement framework ties together key concepts, and details how marketing creates customer value and captures value in return. The 18th edition continues to add to this framework and focuses on building direct and continuous customer involvement in shaping brands, brand conversations, brand experiences, brand advocacy, and brand community.
· Material in both traditional marketing areas and on fast-changing and trending topics such as digital, mobile, and social media marketing; customer engagement marketing; big data, artificial intelligence, and new marketing analytics; and much more, keeps students informed.
Learner-focused features help students learn, link, and apply major concepts
· Chapter-opening Objective Outlines preview chapter contents and learning objectives; Chapter Previews show chapter concepts, link them with previous chapter concepts, and introduce the chapter-opening story; and Vignettes -- engaging, deeply developed, illustrated, and annotated marketing stories -- help introduce the chapter material and spark student interest.
· In-text examples illustrate contemporary marketing practices and bring key course concepts to life.
· Each figure contains author comments that ease and enhance student learning by introducing and explaining major chapter sections and figures.
· Application Cases facilitate discussion of current issues and company situations in areas such as mobile and social marketing, ethics, and financial marketing analysis, while Company Cases (20 of which are new to the 18th edition) help students apply what they’ve learned to actual company and brand situations.
· End-of-chapter Objectives Reviews summarize major chapter concepts and link them to chapter objectives, Key Terms facilitate easy reference, and Discussion Questions and Critical-Thinking Exercises help students keep track of and apply what they’ve learned in the chapter.
Career-focused resources help students develop the skills today’s employers are looking for
· Real Marketing highlights provide fresh insights into real marketing practices from all-stars like Walmart, Amazon, Netflix, Apple, and more.
· Marketing by the Numbers (Appendix 2) provides students with a comprehensive intro to the marketing financial analysis that helps guide, assess, and support marketing decisions. An exercise at the end of each chapter lets students apply analytical and financial thinking to that chapter’s concepts and links the chapter to the Marketing by the Numbers appendix.
商品描述(中文翻譯)
**描述**
本書為 Pearson 全球版。Pearson 編輯團隊與全球的教育工作者密切合作,納入對美國以外的學生特別相關的內容。
適用於需要綜合教材的行銷原則課程。
學習如何透過客戶連結和參與創造價值
在快速變化、日益數位化和社交化的市場中,行銷人員與客戶建立有意義的連結比以往任何時候都更為重要。《行銷原則》幫助學生掌握當今行銷的關鍵挑戰:創造充滿活力的互動消費者社群,讓產品和品牌成為他們日常生活的不可或缺的一部分。為了幫助學生理解如何創造價值和建立客戶關係,Kotler 和 Armstrong 在創新的客戶價值框架中呈現基本的行銷資訊。第18版經過徹底修訂,以反映當代行銷的主要趨勢,並充滿了故事,說明公司如何利用新數位技術來最大化客戶參與,塑造品牌對話、體驗和社群。
不包含 Pearson MyLab Marketing。學生如果 Pearson MyLab Marketing 是課程的推薦/必修組成部分,請向您的講師詢問正確的 ISBN。只有在講師要求時,才應購買 Pearson MyLab Marketing。講師請聯繫您的 Pearson 代表以獲取更多資訊。
透過將本書與 Pearson MyLab Marketing 配對,觸及每位學生
MyLab™ 是一個教學和學習平台,讓您能夠觸及每位學生。通過將受信任的作者內容與數位工具和靈活的平台結合,MyLab 個性化學習體驗並改善每位學生的結果。
**特點**
新的內容和新範例涵蓋最新的客戶參與工具、實踐和發展
- 更新 - 一個五步驟的客戶參與框架將關鍵概念聯繫在一起,並詳細說明行銷如何創造客戶價值並獲取回報。第18版繼續擴展此框架,專注於建立直接和持續的客戶參與,以塑造品牌、品牌對話、品牌體驗、品牌倡導和品牌社群。
- 新增和更新 - 涵蓋傳統行銷領域及快速變化和趨勢主題的材料,如數位、行動和社交媒體行銷;客戶參與行銷;大數據、人工智慧和新行銷分析等,讓學生保持資訊更新。
以學習者為中心的特點幫助學生學習、連結和應用主要概念
- 新增和修訂 - 章節開頭的目標大綱預覽章節內容和學習目標;章節預覽顯示章節概念,將其與前一章的概念連結,並介紹章節開頭的故事;小插曲 - 引人入勝、深入發展、插圖和註解的行銷故事 - 幫助介紹章節材料並激發學生興趣。
- 新增 - 文中範例說明當代行銷實踐,讓關鍵課程概念生動呈現。
- 新增和更新 - 每個圖表包含作者評論,通過介紹和解釋主要章節部分和圖表來簡化和增強學生學習。
- 新增和修訂 - 應用案例促進對當前問題和公司情況的討論,涵蓋行動和社交行銷、倫理和財務行銷分析等領域,而公司案例(其中20個為第18版新增加)幫助學生將所學應用於實際公司和品牌情況。
- 新增和修訂 - 章末目標回顧總結主要章節概念並將其與章節目標連結,關鍵術語便於參考,討論問題和批判性思考練習幫助學生跟蹤和應用他們在章節中學到的知識。
以職業為導向的資源幫助學生發展當今雇主所尋求的技能
- 新增和更新 - 真實行銷亮點提供來自 Fila、Huawei、TikTok、Waitrose 和 Zara 等明星公司的真實行銷實踐的新見解。
- 行銷計畫(附錄1)包含詳細的範例行銷計畫,幫助學生應用重要的行銷規劃概念。
- 新增和修訂 - 數字行銷(附錄2)為學生提供行銷財務分析的全面介紹,幫助指導、評估和支持行銷決策。每章末的練習讓學生將分析和財務思維應用於該章的概念,並將該章與數字行銷附錄連結。
- 行銷職業(附錄3)幫助學生探索行銷職業路徑,並制定出最符合他們特殊技能和興趣的行銷工作獲得過程。
不包含 MyLab™ 行銷。學生如果 Pearson MyLab Marketing 是課程的推薦/必修組成部分,請向您的講師詢問正確的 ISBN。只有在講師要求時,才應購買 Pearson MyLab Marketing。講師請聯繫您的 Pearson 代表以獲取更多資訊。
- 以您的方式教授課程:您的課程是獨特的。因此,無論您想建立自己的作業、教授多個部分,還是設置先決條件,MyLab 都能讓您靈活地輕鬆創建符合您需求的課程。
- 行銷指標作業讓您的學生練習他們的行銷指標和分析技能,改善他們對行銷定量方面的理解。
- 賦予每位學習者權力:每位學生的學習速度不同。個性化學習精確指出每位學生需要練習的領域,為所有學生提供他們成功所需的支持 - 在他們需要的時候和地方。
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- 提供可信的內容:您應該擁有符合您高標準的教學材料。這就是為什麼我們與受人尊敬的作者合作,開發互動內容和特定課程資源,您可以信任,並能讓您的學生保持參與。
- Pearson eText 是一個簡單易用的個性化閱讀體驗,內置於 MyLab 中。學生可以使用他們的電腦或移動應用輕鬆地在一個地方高亮和做筆記 - 即使在離線時也能使用。
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- 改善學生結果:當您使用 MyLab 教學時,學生的表現通常會改善。這就是為什麼講師在過去15年中選擇 MyLab,影響了超過5000萬學生的生活。
**本版新內容**
新的內容和新範例涵蓋最新的客戶參與工具、實踐和發展
- 一個五步驟的客戶參與框架將關鍵概念聯繫在一起,並詳細說明行銷如何創造客戶價值並獲取回報。第18版繼續擴展此框架,專注於建立直接和持續的客戶參與,以塑造品牌、品牌對話、品牌體驗、品牌倡導和品牌社群。
- 涵蓋傳統行銷領域及快速變化和趨勢主題的材料,如數位、行動和社交媒體行銷;客戶參與行銷;大數據、人工智慧和新行銷分析等,讓學生保持資訊更新。
以學習者為中心的特點幫助學生學習、連結和應用主要概念
- 章節開頭的目標大綱預覽章節內容和學習目標;章節預覽顯示章節概念,將其與前一章的概念連結,並介紹章節開頭的故事;小插曲 - 引人入勝、深入發展、插圖和註解的行銷故事 - 幫助介紹章節材料並激發學生興趣。
- 文中範例說明當代行銷實踐,讓關鍵課程概念生動呈現。
- 每個圖表包含作者評論,通過介紹和解釋主要章節部分和圖表來簡化和增強學生學習。
- 應用案例促進對當前問題和公司情況的討論,涵蓋行動和社交行銷、倫理和財務行銷分析等領域,而公司案例(其中20個為第18版新增加)幫助學生將所學應用於實際公司和品牌情況。
- 章末目標回顧總結主要章節概念並將其與章節目標連結,關鍵術語便於參考,討論問題和批判性思考練習幫助學生跟蹤和應用他們在章節中學到的知識。
以職業為導向的資源幫助學生發展當今雇主所尋求的技能
- 真實行銷亮點提供來自 Walmart、Amazon、Netflix、Apple 等明星公司的真實行銷實踐的新見解。
- 數字行銷(附錄2)為學生提供行銷財務分析的全面介紹,幫助指導、評估和支持行銷決策。每章末的練習讓學生將分析和財務思維應用於該章的概念,並將該章與數字行銷附錄連結。
目錄大綱
PART 1: DEFINING MARKETING AND THE MARKETING PROCESS
1. Marketing: Creating Customer Value and Engagement
2. Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships
PART 2: UNDERSTANDING THE MARKETPLACE AND CONSUMER VALUE
3. Analyzing the Marketing Environment
4. Managing Marketing Information to Gain Customer Insights
5. Consumer Markets and Buyer Behavior
6. Business Markets and Business Buyer Behavior
PART 3: DESIGNING A CUSTOMER VALUE-DRIVEN STRATEGY AND MIX
7. Customer Value-Driven Marketing Strategy: Creating Value for Target Customers
8. Products, Services, and Brands: Building Customer Value
9. Developing New Products and Managing the Product Life Cycle
10. Pricing: Understanding and Capturing Customer Value
11. Pricing Strategies: Additional Considerations
12. Marketing Channels: Delivering Customer Value
13. Retailing and Wholesaling
14. Engaging Consumers and Communicating Customer Value: Integrated Marketing Communication Strategy
15. Advertising and Public Relations
16. Personal Selling and Sales Promotion
17. Direct, Online, Social Media, and Mobile Marketing
PART 4: EXTENDING MARKETING
18. Creating Competitive Advantage
19. The Global Marketplace
20. Sustainable Marketing: Social Responsibility and Ethics
Appendix 1: Marketing Plan
Appendix 2: Marketing by the Numbers
Appendix 3: Careers in Marketing
目錄大綱(中文翻譯)
PART 1: DEFINING MARKETING AND THE MARKETING PROCESS
1. Marketing: Creating Customer Value and Engagement
2. Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships
PART 2: UNDERSTANDING THE MARKETPLACE AND CONSUMER VALUE
3. Analyzing the Marketing Environment
4. Managing Marketing Information to Gain Customer Insights
5. Consumer Markets and Buyer Behavior
6. Business Markets and Business Buyer Behavior
PART 3: DESIGNING A CUSTOMER VALUE-DRIVEN STRATEGY AND MIX
7. Customer Value-Driven Marketing Strategy: Creating Value for Target Customers
8. Products, Services, and Brands: Building Customer Value
9. Developing New Products and Managing the Product Life Cycle
10. Pricing: Understanding and Capturing Customer Value
11. Pricing Strategies: Additional Considerations
12. Marketing Channels: Delivering Customer Value
13. Retailing and Wholesaling
14. Engaging Consumers and Communicating Customer Value: Integrated Marketing Communication Strategy
15. Advertising and Public Relations
16. Personal Selling and Sales Promotion
17. Direct, Online, Social Media, and Mobile Marketing
PART 4: EXTENDING MARKETING
18. Creating Competitive Advantage
19. The Global Marketplace
20. Sustainable Marketing: Social Responsibility and Ethics
Appendix 1: Marketing Plan
Appendix 2: Marketing by the Numbers
Appendix 3: Careers in Marketing