Handbook of Usability and User-Experience: Research and Case Studies
暫譯: 可用性與使用者體驗手冊：研究與案例研究

本書《可用性與使用者體驗（UX）手冊》這一卷呈現了用於設計具良好可用性及隨之而來的接受度、使用愉悅感、良好使用者體驗，以及對人機互動問題理解的研究和案例研究，以促進產品和系統的改進。

本書介紹了UX的概念和觀點；同時討論了使用需求分析活動的引導、記錄和分析的方法和工具，以確保良好的使用者體驗。此外，它還介紹了汽車產業中的可用性和UX、數位介面中的可用性和UX、遊戲設計和數位媒體中的可用性和UX、時尚設計中的可用性和UX，以及在產品設計的各種情境中關於可用性和UX的一些案例研究。

我們希望這第二卷能對更多專業人士、學生和實務工作者有所幫助，幫助他們在各種應用中融入可用性和UX的原則與知識。我們相信，本卷中所呈現的知識最終將增進對可用性好處的認識，並將可用性和UX的原則融入日常消費產品、系統和環境的質量、效能和效率的提升中。

Dr. Marcelo Soares is currently a Professor in the School of Design at the Hunan University, China. He was recruited by the Chinese Government's 1,000 Talents program, which aims to invite international experts for the development of China. He is a licensed full professor of the Department of Design at the Federal University of Pernambuco, Brazil. He was an invited lecturer at the Technical University of Lisbon, Portugal, and the University of Guadalaraja, Mexico. He was a visiting scholar and lecturer at the University of Central Florida. He holds an M.S. in Production Engineering from the Federal University of Rio de Janeiro, Brazil. He was also awarded his Ph.D. at the Loughborough University in England. Dr. Soares is a Professional Certified Ergonomist from the Brazilian Ergonomics Association (ABRGO). He was president of this organization for seven years. He has also provided leadership in Human Factors and Ergonomics Latin America and internationally as a member of the Executive Committee of the International Ergonomics Association. He was appointed as the Chairman of IEA 2012 (the Triennial Congresses of the International Ergonomics Association) which was held in Brazil. His research, teaching, and consulting activities focus on manufacturing ergonomics, usability, product design, and information ergonomics. Dr. Soares has served on the editorial board of several journals including Theoretical Issues in Ergonomics Science (TIES), Human Factors and Ergonomics in Manufacturing, and many other publications in Brazil. Prof. Soares is co-editor of the Handbook of Human Factors and Ergonomics in Consumer Product Design and the Handbook of Ergonomics in Design: methods and techniques. He has also done significant research and consulting for several companies in Brazil.

Francisco Rebelo, PhD, is Associate Professor at School of Architecture and lead of the Ergonomics Unity in CIAUD, Research Center in Architecture, Urban planning and Design. He holds a PhD (1986) in Ergonomics from University of Lisbon and the aggregation in Ergonomics Design (2002) at the same University. His activity of teacher and research is focused in User-Centered Design of Informational and Physical systems, usability, user experience and gamification. He published more than 200 articles, book chapters and is editor and co-editor of 8 books. Is external adviser of projects the Portuguese Foundation of Science and Technology and the Portuguese Innovation Agency. He is European Ergonomist and Portuguese representative in the Council of the Centre for Registration of European Ergonomists (CREE). Is Co-Chair of the Ergonomics in Design Conferences in Applied Human Factors and Ergonomics, since 2012. Has coordinated projects financed by the European Union, Portuguese Foundation of Science and Technology and companies (i.e. OGMA/Embraer, NOKIA, Siemens, VW, ACECIA, REFER, ADTRANZ, Nespresso).

Tareq Ahram, PhD, is the Lead Scientist and Assistant Research Professor working at the Institute for Advanced Systems Engineering (IASE) at the University of Central Florida. He holds a Master of Science degree in Human Engineering from the University of Central Florida, Master of Science degree in Engineering Management (2004) and Ph.D. (2008) in Industrial Engineering from the University of Central Florida with specialization in Human Systems Integration and large-scale information retrieval systems optimization (search algorithms) and emotional deep learning analysis using text and sensory data feed. Dr. Ahram has served as an invited speaker at several Systems Engineering, design and human systems integration research meetings and workshops and served as program committee member and special speaker at the Department of Defense Human Systems Integration and Human Factors Engineering Technical Advisory Group- meeting 62, 63, and 64 held at NASA Ames - Human Systems Integration Division (DOD TAG). Dr. Ahram received the 2009 U.S. Exceptional Research Scientist Award and the 2013, 2014 IBM Research Faculty Award to support cutting-edge scientific research in data modeling and analytics. Dr. Ahram is currently the executive editor of the Springer Journal of intelligent Human System Integration and the series editor on Advances of Human Factors and Ergonomics AISC computing series.

馬塞洛·索亞雷斯博士目前是中國湖南大學設計學院的教授。他是中國政府的千人計畫的受聘專家，該計畫旨在邀請國際專家參與中國的發展。他是巴西佩魯南比科聯邦大學設計系的全職教授，並曾擔任葡萄牙里斯本理工大學和墨西哥瓜達拉哈拉大學的受邀講師。他曾在中央佛羅里達大學擔任訪問學者和講師。他擁有巴西里約熱內盧聯邦大學的生產工程碩士學位，並在英國拉夫堡大學獲得博士學位。索亞雷斯博士是巴西人體工學協會（ABRGO）認證的專業人體工學家，並曾擔任該組織的會長七年。他在拉丁美洲及國際上的人因工程和人體工學領域提供了領導，並擔任國際人體工學協會執行委員會成員。他被任命為2012年國際人體工學協會三年會的主席，該會議在巴西舉行。他的研究、教學和諮詢活動專注於製造業人體工學、可用性、產品設計和信息人體工學。索亞雷斯博士曾擔任多本期刊的編輯委員會成員，包括《人體工學科學的理論問題》（TIES）、《製造業的人因工程與人體工學》等多本巴西出版物。索亞雷斯教授是《消費產品設計中的人體工學與人體工學手冊》和《設計中的人體工學手冊：方法與技術》的共同編輯。他還為巴西的多家公司進行了重要的研究和諮詢。

法蘭西斯科·雷貝洛博士是建築學院的副教授，並擔任CIAUD（建築、城市規劃與設計研究中心）人體工學單位的負責人。他於1986年在里斯本大學獲得人體工學博士學位，並於2002年在同一所大學獲得人體工學設計的聚合學位。他的教學和研究活動專注於以使用者為中心的資訊和物理系統設計、可用性、使用者體驗和遊戲化。他發表了超過200篇文章和書籍章節，並擔任8本書的編輯和共同編輯。他是葡萄牙科學與技術基金會和葡萄牙創新局的外部顧問。他是歐洲人體工學專家，並在歐洲人體工學專家登記中心（CREE）理事會中擔任葡萄牙代表。自2012年以來，他是應用人因工程和人體工學設計會議的共同主席。他協調了由歐盟、葡萄牙科學與技術基金會和多家公司（如OGMA/Embraer、NOKIA、Siemens、VW、ACECIA、REFER、ADTRANZ、Nespresso）資助的項目。

塔瑞克·阿哈拉姆博士是中央佛羅里達大學先進系統工程研究所（IASE）的首席科學家和助理研究教授。他擁有中央佛羅里達大學的人類工程碩士學位，並於2004年獲得工程管理碩士學位，於2008年獲得工業工程博士學位，專攻人類系統整合、大規模信息檢索系統優化（搜索算法）以及使用文本和感測數據進行情感深度學習分析。阿哈拉姆博士曾在多個系統工程、設計和人類系統整合的研究會議和研討會上擔任受邀演講者，並在國防部人類系統整合和人因工程技術諮詢小組的第62、63和64次會議中擔任程序委員會成員和特邀講者，該會議在NASA Ames - 人類系統整合部舉行。阿哈拉姆博士於2009年獲得美國傑出研究科學家獎，並於2013年和2014年獲得IBM研究教職員獎，以支持數據建模和分析的前沿科學研究。阿哈拉姆博士目前是Springer《智能人類系統整合期刊》的執行編輯，並擔任《人因工程與人體工學進展》AISC計算系列的系列編輯。