Adapting to Online and Blended Learning in Higher Education: Supporting the Retention and Success of the Expanded and Diversified Intake

高等教育在 Covid-19 疫情爆發以來的短時間內經歷了一場巨大的教學和學習轉型。學生、教師和大學不得不採用線上和混合學習，往往缺乏或沒有可借鑑的良好實踐模式。顯然，混合和線上學習已經成為常態。本書借鑒了採用線上和混合學習以擴大和多樣化招生的大學的研究成果；這些大學在線上和混合教學方面積累了豐富的經驗和專業知識。本書描述了一個經過定性和定量數據驗證的模型，該模型展示了教師如何通過四個高質量的教學要素來支持線上和混合學習者的留存和成功：有趣且相關的短片視頻；組織良好且提供清晰學習路線的學習材料；設置和監管良好的討論區，以實現活躍的學生-學生和學生-教師互動；以及線上教師通過電子郵件、電話和線上溝通平台與個別學生進行交流。本書通過來自屢獲殊榮教師的教學示例對該模型進行了解釋和豐富的插圖。

本書介紹了高等教育中從傳統到現代的招生和課程傳遞模式的概念。它解釋了採用高度混合和線上學習的現代模式的大學如何擴大招生並明顯多樣化學生群體。本書討論了如何支持線上和混合學習者的留存和成功。從服務提供者和線上、混合學習者的角度檢視了學生支持服務，並提出了支持服務應與學生需求相一致的觀點。本書還討論了利用各個層面的反饋來改善支持服務提供與學生需求之間的協調的大學管理系統。

Professor David Kember has retired from university employment. His first involvement with distance education was at the University of the South Pacific. Next came roles at the University of Papua New Guinea and in Australia. David then spent 25 years in Hong Kong at the Polytechnic University, Chinese University and finally as a Professor in Higher Education at the University of Hong Kong. His final position was as a Professor in Curriculum Methods and Pedagogy at the University of Tasmania, Australia. During his career journey, David has had a recurring research interest in distance education, which has evolved through technological advancements into online and blended learning. Foci of this research have been on student learning and the retention and success of online and blended learners.

Professor Rob Ellis is Pro Vice-Chancellor (Learning and Teaching) at Griffith University, Australia, and works with the Griffith Executive on strategic learning and teaching leadership and outcomes across twenty one schools. Prior to Griffith University, Rob was the inaugural Director of eLearning at the University of Sydney for over a decade. To inform his academic practice, Rob researches the experiences of university students and teachers, physical and virtual learning environments and how changes in these shape education quality and innovation in universities and the higher education sector. He regularly publishes in quality education journals, and has been a co-ordinating editor for Springer Publishing for the journal Higher Education, and series co-editor for the book series 'Understanding Teaching-Learning Practice'.

Dr Si Fan is a senior lecturer in the School of Education, University of Tasmania, Australia. She completed her PhD at the University of Tasmania in 2011, with a thesis on web-based technology supported teaching and learning in higher education. She has a broad research interest in higher education and online pedagogy, teacher education, early childhood education, and language education. Her research in online pedagogy has led to enhanced teaching practice and student learning experiences in higher education. She has been involved in a few research projects, including a national project involving four Australian Universities, which preceded this book.

Dr Allison Trimble is a researcher in the School of Education at the University of Tasmania, Australia. She has worked around online learning for the past few years. She collected and analysed the interview data which supports the UTAS case study highlighted in this book. Previously Allison has examined the area of Education Law in Australia, and particularly the impact of Education Law on the work of school principals.

教授David Kember已經從大學職位退休。他首次參與遠程教育是在南太平洋大學。接下來在巴布亞新幾內亞大學和澳大利亞擔任職位。David在香港的理工大學、中文大學和香港大學擔任教育學教授長達25年。他最後的職位是澳大利亞塔斯馬尼亞大學的課程方法和教學法教授。在他的職業生涯中，David一直對遠程教育有著持續的研究興趣，這個領域隨著技術進步而演變成網上和混合學習。他的研究重點是學生學習以及網上和混合學習者的保留和成功。

Rob Ellis教授是澳大利亞格里菲斯大學的副校長（學習和教學），並與格里菲斯大學執行團隊合作，就戰略性學習和教學領導以及二十一所學校的成果進行工作。在加入格里菲斯大學之前，Rob在悉尼大學擔任電子學習的創始主任超過十年。為了支持他的學術實踐，Rob研究大學生和教師的經驗，物理和虛擬學習環境以及這些變化如何塑造大學和高等教育部門的教育質量和創新。他經常在優質教育期刊上發表文章，並且曾擔任Springer Publishing的期刊《Higher Education》的協調編輯，以及書籍系列《Understanding Teaching-Learning Practice》的系列共同編輯。

Si Fan博士是澳大利亞塔斯馬尼亞大學教育學院的高級講師。她於2011年在塔斯馬尼亞大學完成了她的博士學位，論文研究了高等教育中基於網絡技術的教學和學習。她對高等教育和網上教學法、教師教育、幼兒教育和語言教育有廣泛的研究興趣。她在網上教學法方面的研究已經促進了高等教育中的教學實踐和學生學習體驗。她參與了幾個研究項目，包括一個涉及四所澳大利亞大學的全國性項目，該項目在本書之前進行。

Allison Trimble博士是澳大利亞塔斯馬尼亞大學教育學院的研究員。她在過去幾年一直從事網上學習的工作。她收集並分析了支持本書中塔斯馬尼亞大學案例研究的訪談數據。之前，Allison研究過澳大利亞的教育法領域，特別是教育法對學校校長工作的影響。