Fundamentals of Service Systems
暫譯: 服務系統基礎
Cardoso, Jorge, Fromm, Hansjorg, Nickel, Stefan
- 出版商: Springer
- 出版日期: 2019-03-21
- 售價: $4,080
- 貴賓價: 9.5 折 $3,876
- 語言: 英文
- 頁數: 362
- 裝訂: Quality Paper - also called trade paper
- ISBN: 3319794574
- ISBN-13: 9783319794570
海外代購書籍(需單獨結帳)
商品描述
This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management.
Fundamentals of Service Systems is a centerpiece for a course syllabus on service systems. Each chapter includes a summary, a list of learning objectives, an opening case, and a review section with questions, a project description, a list of key terms, and a list of further reading bibliography. All these elements enable students to learn at a faster and more comfortable peace.
For researchers, teachers, and students who want to learn about this new emerging science, Fundamentals of Service Systems provides an overview of the core disciplines underlying the study of service systems. It is aimed at students of information systems, information technology, and business and economics. It also targets business and IT practitioners, especially those who are looking for better ways of innovating, designing, modeling, analyzing, and optimizing service systems.
商品描述(中文翻譯)
這本教科書探討了服務系統生命周期各個階段的概念和實務，包括服務構思、設計、實施、分析、改進以及與服務系統工程相關的交易。由該領域的領先專家撰寫，這本不可或缺的教科書將使新一波的未來專業人士能夠以服務為中心的方式思考，並在計算機科學、工程和管理之間取得適當的能力平衡。
《服務系統基礎》是服務系統課程大綱的核心教材。每一章都包括摘要、學習目標列表、開場案例以及帶有問題的回顧部分、項目描述、關鍵術語列表和進一步閱讀的參考書目。所有這些元素使學生能夠以更快且更舒適的步調學習。
對於希望了解這一新興科學的研究者、教師和學生來說，《服務系統基礎》提供了服務系統研究的核心學科概述。它的目標對象是資訊系統、資訊科技以及商業和經濟學的學生。同時也針對商業和IT從業者，特別是那些尋求更好創新、設計、建模、分析和優化服務系統方法的人士。
作者簡介
Prof. Dr. Jorge Cardoso joined the Information System Group of the Department of Informatics Engineering of the University of Coimbra in 2009. He is also Lead Architect for Cloud Computing at the Huawei's European Research Centre in Munich.
Prof. Dr. -Ing. Hansjörg Fromm was a director at the Karlsruhe Service Research Institute from 2011 to 2014. After his retirement, he is still active as an honorary Professor at the Karlsruhe Institute of Technology and the University of Erlangen-Nürnberg. Prof. Dr. Stefan Nickel is Full Professor for Discrete Optimization and Logistics at the Karlsruhe Institute of Technology, Institute IOR. He is a director at the Karlsruhe Service Research Institute and at the FZI Research Center for Information Technology.Prof. Dr. Gerhard Satzger is a director at the Karlsruhe Service Research Institute and leads the research group Service Innovation and Management. He has a long standing record in national and international leadership positions in academia and the IT industry.
Prof. Dr. Rudi Studer is Full Professor in Applied Informatics at the Karlsruhe Institute of Technology, Institute AIFB. He is a director at the Karlsruhe Service Research Institute and at the FZI Research Center for Information Technology. Prof. Dr. Christof Weinhardt heads the Institute of Information Management and Systems at the Karlsruhe Institute of Technology. He is member of the board of directors at the Research Center for Information Technologies in Karlsruhe.作者簡介(中文翻譯)
教授 Jorge Cardoso 博士於 2009 年加入了科英布拉大學資訊工程系的資訊系統組。他同時也是華為歐洲研究中心在慕尼黑的雲計算首席架構師。
教授 Hansjörg Fromm 博士於 2011 年至 2014 年擔任卡爾斯魯厄服務研究所的主任。退休後，他仍然活躍於卡爾斯魯厄理工學院和埃爾朗根-紐倫堡大學擔任名譽教授。
教授 Stefan Nickel 博士是卡爾斯魯厄理工學院離散優化與物流的全職教授，並擔任卡爾斯魯厄服務研究所及 FZI 資訊技術研究中心的主任。
教授 Gerhard Satzger 博士是卡爾斯魯厄服務研究所的主任，並領導服務創新與管理研究小組。他在學術界和 IT 行業擔任國內外領導職位方面有著悠久的記錄。
教授 Rudi Studer 博士是卡爾斯魯厄理工學院應用資訊學的全職教授，並擔任卡爾斯魯厄服務研究所及 FZI 資訊技術研究中心的主任。
教授 Christof Weinhardt 博士負責卡爾斯魯厄理工學院的資訊管理與系統研究所。他是卡爾斯魯厄資訊技術研究中心董事會的成員。
