Business Process Management Cases Vol. 3: Implementation in Practice
暫譯: 商業流程管理案例 第三卷：實務中的實施
Vom Brocke, Jan, Mendling, Jan, Rosemann, Michael
- 出版商: Springer
- 出版日期: 2025-03-04
- 售價: $3,370
- 貴賓價: 9.5 折 $3,202
- 語言: 英文
- 頁數: 238
- 裝訂: Hardcover - also called cloth, retail trade, or trade
- ISBN: 3031807928
- ISBN-13: 9783031807923
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相關主題
商品描述
Business Process Management (BPM) is at a pivotal moment as new opportunities and demands emerge. On the one side, Artificial Intelligence and process mining facilitate entirely new process design and analysis options. On the other hand, organizations are tasked to ensure their business processes are also sustainable, responsible and explainable. In light of this fast moving context, insights into the actual practice of BPM have become indispensable points of reference.
The BPM Cases Volume 3 adds 16 new cases to the existing 53 cases from Volumes 1 and 2, bringing the case collection to a total of 69 cases from many well-known organizations across industries and around the world. The focus of Volume 3 is on the return on BPM, its operationalization in light of constraints (e.g., data inaccuracies), scaling BPM across an organization and how to blend BPM into unique cultural settings. The cases show among others how to apply process mining to generate business value and how data-led BPM ensures evidence-based ways to manage processes.
商品描述(中文翻譯)
商業流程管理（BPM）正處於一個關鍵時刻，因為新的機會和需求不斷出現。一方面，人工智慧和流程挖掘促進了全新的流程設計和分析選項。另一方面，組織被要求確保其商業流程同時具備可持續性、負責任性和可解釋性。在這個快速變化的背景下，對於BPM實際實踐的見解已成為不可或缺的參考點。
《BPM案例集》第三卷新增了16個案例，將第一卷和第二卷中的53個案例總數提升至69個，這些案例來自全球各行各業的知名組織。第三卷的重點在於BPM的回報、在面對限制（例如數據不準確）時的操作化、在整個組織中擴展BPM，以及如何將BPM融入獨特的文化環境中。這些案例展示了如何應用流程挖掘來產生商業價值，以及數據驅動的BPM如何確保基於證據的流程管理方式。
作者簡介
Jan vom Brocke is the Director of the European Research Center for Information Systems (ERCIS) and he is a Professor and Chair of Information Systems & Business Process Management at the University of Münster in Germany. He has published among others in Management Science, MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Journal of Information Technology, Journal of the Association for Information Systems, European Journal of Information Systems, Information Systems Journal, Journal of Strategic Information Systems, and MIT Sloan Management Review. He is an author and editor of many seminal books, including the International Handbook on Business Process Management, BPM - Driving Innovation in a Digital World, Green Business Process Management, and the Business Process Management Cases volume one and two. Prof vom Brocke is a Visiting Professor at the University of Liechtenstein, and he has been named a Fellow of the Association for Information Systems (AIS), a Fellow of the ESCP Center for Design Science in Entrepreneurship, a Schoeller Senior Fellow at Friedrich Alexander University (FAU) in Germany, and a Distinguished Professor at the National University of Ireland, Maynooth University (MU).
Jan Mendling is the Einstein-Professor of Process Science with the Department of Computer Science at Humboldt-Universität zu Berlin, Germany. He is also adjunct professor with Vienna University of Economics and Business, Austria, and Principle Investigator at the Weizenbaum Institute, Berlin, Germany. His research interests include various topics in the area of business process management and information systems. He has published more than 500 research papers and articles, among others in Management Information Systems Quarterly, ACM Transactions on Software Engineering and Methodology, IEEE Transactions on Software Engineering, Journal of the Association of Information Systems, European Journal of Information Systems, Information Systems, and Decision Support Systems. He is the founding co-Editor-in-Chief of Process Science and co-author of the textbooks Fundamentals of Business Process Management, Second Edition, and Wirtschaftsinformatik, 12th Edition.
Michael Rosemann is the Director of the Centre for Future Enterprise and a Professor of Information Systems at Queensland University of Technology (QUT) in Brisbane, Australia. He has published among others in MIS Quarterly, Journal of Strategic Information Systems, Journal of the Association for Information Systems and European Journal of Information Systems. He has authored and edited ten books available in five languages including the International Handbook on Business Process Management. His research in areas such as BPM maturity, ambidextrous BPM, rapid process redesign and business process modelling globally influenced the practice and science of BPM. He established four industry funded Chairs at QUT. Prof Rosemann is the VP Strategic Partnerships for the Association for Information Systems and also the Honorary Consul for the Federal Republic of Germany for Southern Queensland.
作者簡介(中文翻譯)
Jan vom Brocke 是歐洲資訊系統研究中心 (ERCIS) 的主任，並且是德國明斯特大學資訊系統與商業流程管理的教授及系主任。他曾在 Management Science、MIS Quarterly、Information Systems Research、Journal of Management Information Systems、Journal of Information Technology、Journal of the Association for Information Systems、European Journal of Information Systems、Information Systems Journal、Journal of Strategic Information Systems 和 MIT Sloan Management Review 等期刊上發表過多篇論文。他是多本重要書籍的作者和編輯，包括 International Handbook on Business Process Management、BPM - Driving Innovation in a Digital World、Green Business Process Management 和 Business Process Management Cases 第一卷和第二卷。vom Brocke 教授是列支敦士登大學的客座教授，並被任命為資訊系統協會 (AIS) 的研究員、ESCP 創業設計科學中心的研究員、德國弗里德里希亞歷山大大學 (FAU) 的Schoeller 高級研究員，以及愛爾蘭國立大學梅努斯大學 (MU) 的傑出教授。
Jan Mendling 是德國柏林洪堡大學計算機科學系的過程科學愛因斯坦教授。他同時也是奧地利維也納經濟與商業大學的兼任教授，以及德國柏林的魏岑鮑姆研究所的首席研究員。他的研究興趣涵蓋商業流程管理和資訊系統領域的各種主題。他已發表超過500篇研究論文和文章，包括在 Management Information Systems Quarterly、ACM Transactions on Software Engineering and Methodology、IEEE Transactions on Software Engineering、Journal of the Association of Information Systems、European Journal of Information Systems、Information Systems 和 Decision Support Systems 等期刊上。他是 Process Science 的創始共同主編，並且是教科書 Fundamentals of Business Process Management 第二版和 Wirtschaftsinformatik 第12版的共同作者。
Michael Rosemann 是澳大利亞昆士蘭科技大學 (QUT) 的未來企業中心主任及資訊系統教授。他曾在 MIS Quarterly、Journal of Strategic Information Systems、Journal of the Association for Information Systems 和 European Journal of Information Systems 等期刊上發表過多篇論文。他撰寫和編輯了十本書籍，並以五種語言出版，包括 International Handbook on Business Process Management。他在 BPM 成熟度、雙元 BPM、快速流程重設和商業流程建模等領域的研究對 BPM 的實踐和科學產生了全球影響。他在 QUT 設立了四個由產業資助的講座。Rosemann 教授是資訊系統協會的戰略夥伴關係副總裁，並且是德國聯邦共和國在南昆士蘭的榮譽領事。
