The Organizational Impact of Patient Engagement: Enhancing the Healthcare Journey (病人參與對組織的影響:提升醫療旅程)

Sanguineti, Francesca

  • 出版商: Springer
  • 出版日期: 2024-11-30
  • 售價: $2,180
  • 貴賓價: 9.5$2,071
  • 語言: 英文
  • 頁數: 114
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 3031779630
  • ISBN-13: 9783031779633
  • 相關分類: GAN 生成對抗網絡
  • 海外代購書籍(需單獨結帳)

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商品描述

This book examines the transformative power of patient engagement in revolutionizing healthcare organizational efficiency. It expresses a need for a more patient-centered approach in healthcare delivery to improve patient outcomes and organizational workflows. Using Fondazione IRCCS Istituto Neurologico Nazionale Mondino (Italy) as a case study, the author offers a framework for improving patient interactions from the initial point of contact, namely front office operations, and proposes strategies for healthcare organizations across the globe based on best practices and lessons learned while also emphasizing the importance of continuous adaptation and improvement.

Grounded in the latest academic research, this book provides students, practitioners, professionals, and scholars in healthcare administration and management with a theoretical foundation for patient engagement with practical applications to lead and innovate in the modern healthcare management system.

商品描述(中文翻譯)

本書探討病人參與在革新醫療組織效率方面的變革力量。它表達了在醫療服務中需要更以病人為中心的方法,以改善病人結果和組織工作流程。以意大利的Fondazione IRCCS Istituto Neurologico Nazionale Mondino為案例,作者提供了一個改善病人互動的框架,從最初的接觸點,即前台運作開始,並根據最佳實踐和所學的經驗,為全球醫療組織提出策略,同時強調持續適應和改進的重要性。

本書以最新的學術研究為基礎,為醫療管理和行政領域的學生、從業者、專業人士和學者提供了病人參與的理論基礎,並附有實際應用,以引領和創新現代醫療管理系統。

作者簡介

Francesca Sanguineti is an Assistant Professor of Management at the University of Pavia, Italy. Her academic path is marked by international experience, including roles as a visiting student and research fellow at the Center for International Business Education and Research (CIBER) at Georgia State University, USA. Her research intersects international business and organizational behavior with a focus on the impact of emerging technologies on organizational culture and processes. Recently, her interests have expanded to include healthcare management and patient-centric innovations. Her work has been published in various international scientific journals.

作者簡介(中文翻譯)

Francesca Sanguineti 是義大利帕維亞大學的管理學助理教授。她的學術生涯充滿國際經驗,包括在美國喬治亞州立大學的國際商業教育與研究中心 (CIBER) 擔任訪問學生和研究員。她的研究交叉於國際商業和組織行為,專注於新興技術對組織文化和流程的影響。最近,她的興趣擴展到醫療管理和以病人為中心的創新。她的研究成果已發表於多本國際科學期刊。