Tourism and Hospitality for Sustainable Development: Volume One: Technological Innovations and Development Realities
Ndhlovu, Emmanuel, Dube, Kaitano, Shereni, Ngoni Courage
- 出版商: Springer
- 出版日期: 2024-09-13
- 售價: $6,950
- 貴賓價: 9.5 折 $6,603
- 語言: 英文
- 頁數: 232
- 裝訂: Hardcover - also called cloth, retail trade, or trade
- ISBN: 3031630688
- ISBN-13: 9783031630682
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商品描述
Tourism and hospitality industry, particularly in the 21st century, can no longer be imagined, designed, marketed, managed or even studied independent of digital mediation and technology. In addition to increasing the profitability of the industry, technology also enables the industry to positively respond to contemporary pressing global challenges such as pandemics, climate change, energy crises, staffing challenges and hyperinflation, among others. Technologies are, however, not a perfect-finished whole or a straightforward process to implement efficiently and ethically. The opportunities, costs, and challenges differ in geo-political and socio-economic contexts.
With the drive towards disability inclusion, digitalisation, technological innovations, and inventions can play a significant role in universal design and reasonable accommodation for the aged and population with disabilities in Global North and South. Such forms one of the key pillars of accessible tourism and hospitality. In the context of the above and in response to the thoughtful need for new and sustained study of the developments, interrelationships, potentialities of the topic, and synergies, this edited book explores the trends, opportunities, challenges, and complexities of digitalisation and technology integration in the tourism and hospitality industry, as well as strategic shifts that will contribute to emerging research streams. The book comprises contributions that generate theoretical insights, empirical findings, and evidence-based recommendations by focusing on emerging and forecasted technologies that are used in the tourism and hospitality industry, such as blockchain, robots, Artificial Intelligence, Virtual Reality, big data, and analytics, among others. The aim is to provide a better understanding of how disruptive technologies and digitalisation are being currently utilised and how they currently and potentially influence the various stakeholder groups, as wellas their future possibilities and impossibilities.
商品描述(中文翻譯)
旅遊與款待產業，特別是在21世紀，已無法想像、設計、行銷、管理或甚至研究時不依賴數位媒介和技術。除了提高產業的獲利能力外，技術還使產業能夠積極應對當前迫切的全球挑戰，例如疫情、氣候變遷、能源危機、人力資源挑戰和超通膨等。然而，技術並不是一個完美的整體，也不是一個簡單的過程，能夠有效且道德地實施。機會、成本和挑戰在地緣政治和社會經濟背景中各不相同。
隨著對殘障包容性的推動，數位化、技術創新和發明在全球北方和南方的普遍設計和合理調整中可以發揮重要作用。這些構成了可及性旅遊和款待的關鍵支柱之一。在上述背景下，並回應對新穎且持續研究該主題發展、相互關係、潛力及協同效應的深思需求，本書探討了旅遊與款待產業中數位化和技術整合的趨勢、機會、挑戰和複雜性，以及將促進新興研究流的戰略轉變。本書包含的貢獻產生了理論見解、實證發現和基於證據的建議，重點關注在旅遊與款待產業中使用的新興和預測技術，如區塊鏈、機器人、人工智慧、虛擬實境、大數據和分析等。其目的是提供更好的理解，了解顛覆性技術和數位化目前如何被利用，以及它們如何當前和潛在地影響各利益相關者群體，以及它們的未來可能性和不可能性。
作者簡介
Emmanuel Ndhlovu is a scholar and student of development. His research interests are in peasant and informal sector livelihoods, land reform issues, political economy, digitalisation of industries, and food sovereignty. He holds a PhD in Development Studies from the University of South Africa. At the time of writing, Emmanuel was with the Vaal University of Technology as a postdoc researcher.
Kaitano Dube is an Associate Professor at the Vaal University of Technology under the Ecotourism Management Department. He has successfully hosted five post-doctoral and supervised several Post Graduate Students at the Master's and PhD Levels. He is a visiting Professor at Emirates Aviation, Dubai, United Arab Emirates and Chandigarh University in India. He holds several editorial and Associate Editorial Positions with several international journals. His research interests are in tourism, climate change, sustainability and aviation. Prof Dube is a university leader who has served in several senatorial and research roles. He is also a curriculum expert who has shaped programs of several universities in the SADC region and abroad.
Ngoni Courage Shereni is a Senior Postdoctoral Research Fellow in the School of Tourism and Hospitality at the University of Johannesburg in South Africa. He holds a PhD in Tourism and Hospitality Management from the University of Johannesburg. His research interests are in sustainable tourism, Sustainable Development Goals (SDGs), climate change, tourism education, disruptive technology, urban tourism, tourism exhibitions, community-based tourism (CBT), and community-based natural resource management (CBNRM) practices.
作者簡介(中文翻譯)
埃馬紐埃爾·恩德洛夫（Emmanuel Ndhlovu）是一位發展學者和研究生。他的研究興趣包括農民和非正式部門的生計、土地改革問題、政治經濟、產業數位化以及糧食主權。他擁有南非大學的發展研究博士學位。在撰寫本文時，埃馬紐埃爾在瓦爾科技大學擔任博士後研究員。
凱塔諾·杜比（Kaitano Dube）是瓦爾科技大學生態旅遊管理系的副教授。他成功主持了五位博士後研究員並指導了多位碩士和博士研究生。他是阿聯酋杜拜的阿聯酋航空訪問教授以及印度昌迪加爾大學的訪問教授。他在多本國際期刊擔任多個編輯和副編輯職位。他的研究興趣包括旅遊、氣候變遷、可持續性和航空。杜比教授是一位大學領導者，曾在多個參議院和研究角色中服務。他也是一位課程專家，對南部非洲發展共同體（SADC）及國外多所大學的課程設計產生了影響。
恩戈尼·卡勇·謝雷尼（Ngoni Courage Shereni）是南非約翰尼斯堡大學旅遊與款待學院的高級博士後研究員。他擁有約翰尼斯堡大學的旅遊與款待管理博士學位。他的研究興趣包括可持續旅遊、可持續發展目標（SDGs）、氣候變遷、旅遊教育、顛覆性技術、城市旅遊、旅遊展覽、社區基礎旅遊（CBT）以及社區基礎自然資源管理（CBNRM）實踐。
