Improving Clinical Communication: A Clinician's Guide to Building Better Skills and Patient Outcomes
Gil Deza, Ernesto
- 出版商: Springer
- 出版日期: 2024-07-16
- 售價: $5,810
- 貴賓價: 9.5 折 $5,520
- 語言: 英文
- 頁數: 338
- 裝訂: Hardcover - also called cloth, retail trade, or trade
- ISBN: 3031624459
- ISBN-13: 9783031624452
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商品描述
This is a book about medical communication. Communication is a skill, as such it is learnable and can be refined. Between what we learn in college and clinical practice there is a gap regarding communication with patients and their families that many health professionals want to fill. Thus, the goal of this book is to encourage readers to develop their communication skills in patient care.
Chapters cover the possible therapeutic origin of the human word, the placebo effect of the medical word, the distinction between information and communication, and the importance of empathy while communicating with patients. An overview of the medical words throughout history up to our current practice is presented. In addition, the content helps to develop a strategy for nonverbal communication and to analyse the impact of empathy on communication and patient satisfaction. Current topics such as special needs for LGBTQ patient care, telehealth and virtual communication are also featured in this book.
Knowing how to communicate is healthy not only for the patient but also for the doctor. Therefore, the prevention of medical burnout through adequate communication, both in routine practice, and with patients with special needs, as well as in telemedicine is also discussed.
Finally, the author addresses a personal and non-transferable task: each individual must build their own toolbox for communication - the stories, the anecdotes, the metaphors, the silences with which each of the readers will use to communicate with their patients.
The aim of this book is to bridge a gap between the graduate and postgraduate training for dealing with information and problems in communicating during clinical practice. Since it is never too late to acquire or improve our communication skills, this work will be a useful and valuable resource for any health professional interested in the subject.
商品描述(中文翻譯)
這是一本關於醫療溝通的書籍。溝通是一項技能，因此可以學習並加以精進。在大學所學與臨床實踐之間，存在著一個關於與病人及其家屬溝通的空白，許多健康專業人員希望填補這個空白。因此，本書的目標是鼓勵讀者在病人照護中發展他們的溝通技巧。
各章節涵蓋了人類語言的可能治療起源、醫療語言的安慰劑效應、資訊與溝通之間的區別，以及在與病人溝通時同理心的重要性。本書還提供了醫療語言在歷史上到我們當前實踐的概述。此外，內容有助於發展非語言溝通的策略，並分析同理心對溝通和病人滿意度的影響。本書還探討了當前主題，如LGBTQ病人照護的特殊需求、遠距醫療和虛擬溝通。
知道如何溝通對病人和醫生都是健康的。因此，通過適當的溝通來預防醫療倦怠，無論是在日常實踐中，還是與有特殊需求的病人以及在遠距醫療中，也都是本書所討論的內容。
最後，作者提到了一項個人且不可轉移的任務：每個人都必須為自己的溝通建立工具箱——故事、軼事、隱喻，以及每位讀者將用來與病人溝通的沉默。
本書的目的是填補研究生和研究所訓練之間的空白，以應對臨床實踐中溝通的資訊和問題。因為學習或改善我們的溝通技巧永遠不會太晚，這本書將成為任何對此主題感興趣的健康專業人員有用且珍貴的資源。
作者簡介
Ernesto Gil Deza, MD, is the Director of Research and Teaching at Henry Moore Oncology Institute in Buenos Aires, Argentina. He is also Director of the Postgraduate Oncology Course at the Universidad del Salvador and Correspondent Academic of the Academia de Ciencias de la Salud de Tucumán, Argentina. He graduated summa cum laude at the Universidad Nacional de Tucuman in 1984. Since 1991 he has worked closely with several TV stations to produce cancer-related educational content, including "HM Salud" and several programs with Orbe 21, the latter of which continue to this day. He has received numerous awards during his career, including the 2005 Premio Gerónimo H. Alvarez from the Academia Nacional de Medicina de Buenos Aires for his work in diagnosis and treatment of lung cancer metastasis and an award from the Argentinian Senate in 2019 for his presentation on the current troubles cancer patients face in Argentina. Dr. Gil Deza is a prolific speaker and writer who has published 29 peer-reviewed papers, two books centered on doctor-patient communication and has given more than 400 cancer-related dissertations at symposiums and universities around the world.
作者簡介(中文翻譯)
Ernesto Gil Deza醫學博士是阿根廷布宜諾斯艾利斯亨利·摩爾腫瘤研究所的研究與教學主任。他同時也是薩爾瓦多大學的研究生腫瘤學課程主任，以及阿根廷圖庫曼健康科學學院的通訊學者。他於1984年以優異成績畢業於國立圖庫曼大學。自1991年以來，他與多家電視台密切合作，製作與癌症相關的教育內容，包括「HM Salud」以及與Orbe 21合作的多個節目，後者至今仍在播出。他在職業生涯中獲得了多項獎項，包括2005年由布宜諾斯艾利斯國家醫學院頒發的Gerónimo H. Alvarez獎，以表彰他在肺癌轉移的診斷和治療方面的工作，以及2019年阿根廷參議院頒發的獎項，以表彰他對阿根廷癌症患者面臨的當前困境的演講。Gil Deza醫生是一位多產的演講者和作家，已發表29篇經過同行評審的論文，出版了兩本以醫生與病人溝通為中心的書籍，並在全球的研討會和大學中進行了超過400場與癌症相關的演講。
