Business Analytical Capabilities and Artificial Intelligence-Enabled Analytics: Applications and Challenges in the Digital Era, Volume 2

本書探討並討論企業如何從大數據和商業分析過渡到人工智慧（AI），通過檢視先進技術並面對如倫理問題、治理、安全性、隱私及能力互操作性等挑戰。本書涵蓋多個主題，包括網路會計的應用與策略目標、金融包容性、電信業的大數據分析、數位行銷策略與運動品牌忠誠度、銀行的機器人流程自動化，以及AI在人力資源、醫療保健、銀行等領域的決策應用。本書為學者、學生、經理人、企業家及政策制定者提供了全面的參考，通過討論框架及商業實踐的影響，涵蓋了多樣化的獨特主題，探討商業分析、AI及其如何結合應用以應對數位時代的挑戰。

Abdalmuttaleb M.A. Musleh Al-Sartawi, Ph.D. is the Chairperson of the Accounting and Economics department, Editor-in-Chief of the International Journal of Electronic Banking (IJEBank). He received his PhD in Accounting, from UBFS. He has presented and published many papers in regional and international conferences and journals. He has chaired as well as served as a member in various editorial boards and technical committees in international refereed journals and conferences. In addition, he is the editor of upcoming volume 'The Big Data- Driven Digital Economy: Artificial and Computational Intelligence', in Studies in Computational Intelligence. He is a member of several international organizations and associations such as the European Accountants Association (EAA), the Bahrain Management Society, the Middle East Economic Association (MEEA), the International Islamic Marketing Association (IIMA), the Arab Academy for Banking and Financial Sciences, the Palestinian AccountingAssociation, and the Palestinian Farmers Association.

Arafat Salih Aydiner is an Assistant Professor and Director of Management Information Systems division in the Department of Management, Faculty of Political Science at Istanbul Medeniyet University, Turkey. He received his doctorate in Management from Bahcesehir University and an MSc. degree in Information Systems from the New Jersey Institute of Technology. He worked as a Research Associate at Rutgers Business School and joined the geographic information system research team at Meadowlands Environmental Research Institute as a research associate. He served in various private companies as a database administrator, project manager, and board member. He currently serves as the chairman of the Association of Information Technologies in Turkey. He is a member of the Istanbul Chamber of Commerce BTM (Idea to Business) board of trustees. He has authored scholarly articles in various international and nationally refereed reputable journals and presented his research at several international conferences. Dr. Arafat`s research interests are business analytics, business digital transformation and innovation, RPA, business process management, IT/information systems capabilities, digital strategy, project management in IS, fintech, and IT governance.

Mohammad Kanan is an experienced Associate Professor with a demonstrated history of working in the higher education industry. He holds a PhD in Industrial Engineering from Wichita State University, Kansas, US. where he also served as a faculty member for several years. Dr. Kanan is a skilled educator and researcher, with expertise in Analytical Skills, Statistical Quality Control, Design of Experiments, supply chain management, Software Quality, Design for Six Sigma, and all systems engineering areas. He is also an accomplished public speaker, having presented his research at numerous conferences and seminars around the world. Currently, Dr. Kanan serves as Vice Dean of scientific research at the University of Business and Technology. In this role, he is responsible for overseeing the university's research initiatives, including securing funding, managing research projects, and promoting collaborations with other institutions. Dr. Kanan is passionate about advancing knowledge in his field and works tirelessly to support the efforts of his colleagues and students in achieving their research goals. Throughout his career, Dr. Kanan has published numerous papers and articles on topics related to his research interests. He is a sought-after peer reviewer for several top-tier academic journals and has served on numerous editorial boards. Dr. Kanan is also a dedicated mentor and advisor, helping to guide the next generation of scholars in their pursuit of academic excellence.

Abdalmuttaleb M.A. Musleh Al-Sartawi, Ph.D. 是會計與經濟系的系主任，也是《國際電子銀行期刊》（International Journal of Electronic Banking, IJEBank）的主編。他在 UBFS 獲得會計學博士學位，並在區域及國際會議和期刊上發表了許多論文。他曾擔任多個國際評審期刊和會議的編輯委員會主席及成員。此外，他還是即將出版的《大數據驅動的數位經濟：人工智慧與計算智慧》（The Big Data-Driven Digital Economy: Artificial and Computational Intelligence）一書的編輯，該書將收錄於《計算智慧研究》（Studies in Computational Intelligence）系列中。他是多個國際組織和協會的成員，包括歐洲會計師協會（European Accountants Association, EAA）、巴林管理學會、中東經濟協會（Middle East Economic Association, MEEA）、國際伊斯蘭行銷協會（International Islamic Marketing Association, IIMA）、阿拉伯銀行與金融科學學院、巴勒斯坦會計協會及巴勒斯坦農民協會。

Arafat Salih Aydiner 是土耳其伊斯坦堡梅登尼耶特大學政治科學系管理資訊系的助理教授及管理資訊系部門主任。他在巴哈切希爾大學獲得管理學博士學位，並在新澤西理工學院獲得資訊系統碩士學位。他曾在羅格斯商學院擔任研究助理，並加入梅多蘭環境研究所的地理資訊系統研究團隊。他在多家私營公司擔任資料庫管理員、專案經理及董事會成員。目前，他擔任土耳其資訊技術協會的主席，並是伊斯坦堡商會 BTM（從創意到商業）董事會的成員。他在多個國際及國內評審的知名期刊上發表學術文章，並在多個國際會議上展示他的研究。Arafat 博士的研究興趣包括商業分析、商業數位轉型與創新、RPA、商業流程管理、IT/資訊系統能力、數位策略、資訊系統中的專案管理、金融科技及 IT 治理。

Mohammad Kanan 是一位經驗豐富的副教授，在高等教育領域有著良好的工作歷史。他在美國堪薩斯州的威奇塔州立大學獲得工業工程博士學位，並在該校擔任教職多年。Kanan 博士是一位技術嫻熟的教育者和研究者，專長於分析技能、統計品質控制、實驗設計、供應鏈管理、軟體品質、六標準差設計及所有系統工程領域。他也是一位出色的公共演講者，曾在全球多個會議和研討會上發表研究。目前，Kanan 博士擔任商業與科技大學的科學研究副院長，負責監督大學的研究計畫，包括獲取資金、管理研究專案及促進與其他機構的合作。Kanan 博士熱衷於推進其領域的知識，並不遺餘力地支持同事和學生實現他們的研究目標。在他的職業生涯中，Kanan 博士發表了許多與其研究興趣相關的論文和文章。他是多本頂尖學術期刊的受邀審稿人，並曾擔任多個編輯委員會的成員。Kanan 博士也是一位敬業的導師和顧問，幫助下一代學者追求學術卓越。