Business Analytical Capabilities and Artificial Intelligence-Enabled Analytics: Applications and Challenges in the Digital Era, Volume 1

本書探討並討論企業如何從大數據和商業分析轉向人工智慧（AI），通過研究先進技術並應對倫理問題、治理、安全、隱私和能力互通等挑戰。本書涵蓋了一系列主題，包括在電信行業中應用網絡會計和戰略目標、金融包容性、大數據分析、數字營銷策略和體育品牌忠誠度、銀行中的機器人流程自動化，以及AI在人力資源、醫療保健、銀行等領域的決策應用等。本書通過討論框架和業務實踐的影響，提供了一個全面的參考資料，適用於學者、學生、經理人、企業家和政策制定者，並涵蓋了關於商業分析、AI以及如何將其應用於應對數字時代挑戰的各種獨特主題。

Abdalmuttaleb M.A. Musleh Al-Sartawi, Ph.D. is the Chairperson of the Accounting and Economics department, Editor-in-Chief of the International Journal of Electronic Banking (IJEBank). He received his PhD in Accounting, from UBFS. He has presented and published many papers in regional and international conferences and journals. He has chaired as well as served as a member in various editorial boards and technical committees in international refereed journals and conferences. In addition, he is the editor of upcoming volume 'The Big Data- Driven Digital Economy: Artificial and Computational Intelligence', in Studies in Computational Intelligence. He is a member of several international organizations and associations such as the European Accountants Association (EAA), the Bahrain Management Society, the Middle East Economic Association (MEEA), the International Islamic Marketing Association (IIMA), the Arab Academy for Banking and Financial Sciences, the Palestinian AccountingAssociation, and the Palestinian Farmers Association.

Arafat Salih Aydiner is an Assistant Professor and Director of Management Information Systems division in the Department of Management, Faculty of Political Science at Istanbul Medeniyet University, Turkey. He received his doctorate in Management from Bahcesehir University and an MSc. degree in Information Systems from the New Jersey Institute of Technology. He worked as a Research Associate at Rutgers Business School and joined the geographic information system research team at Meadowlands Environmental Research Institute as a research associate. He served in various private companies as a database administrator, project manager, and board member. He currently serves as the chairman of the Association of Information Technologies in Turkey. He is a member of the Istanbul Chamber of Commerce BTM (Idea to Business) board of trustees. He has authored scholarly articles in various international and nationally refereed reputable journals and presented his research at several international conferences. Dr. Arafat`s research interests are business analytics, business digital transformation and innovation, RPA, business process management, IT/information systems capabilities, digital strategy, project management in IS, fintech, and IT governance.

Mohammad Kanan is an experienced Associate Professor with a demonstrated history of working in the higher education industry. He holds a PhD in Industrial Engineering from Wichita State University, Kansas, US. where he also served as a faculty member for several years. Dr. Kanan is a skilled educator and researcher, with expertise in Analytical Skills, Statistical Quality Control, Design of Experiments, supply chain management, Software Quality, Design for Six Sigma, and all systems engineering areas. He is also an accomplished public speaker, having presented his research at numerous conferences and seminars around the world. Currently, Dr. Kanan serves as Vice Dean of scientific research at the University of Business and Technology. In this role, he is responsible for overseeing the university's research initiatives, including securing funding, managing research projects, and promoting collaborations with other institutions. Dr. Kanan is passionate about advancing knowledge in his field and works tirelessly to support the efforts of his colleagues and students in achieving their research goals. Throughout his career, Dr. Kanan has published numerous papers and articles on topics related to his research interests. He is a sought-after peer reviewer for several top-tier academic journals and has served on numerous editorial boards. Dr. Kanan is also a dedicated mentor and advisor, helping to guide the next generation of scholars in their pursuit of academic excellence.

Abdalmuttaleb M.A. Musleh Al-Sartawi, Ph.D.是會計與經濟學系主任，也是國際電子銀行期刊（IJEBank）的主編。他在UBFS獲得會計學博士學位。他在區域和國際會議以及期刊上發表和發表了許多論文。他曾擔任國際評審期刊和會議的各種編輯委員會和技術委員會的主席和成員。此外，他還是即將出版的《大數據驅動的數字經濟：人工和計算智能》（Studies in Computational Intelligence）的編輯。他是歐洲會計師協會（EAA）、巴林管理學會、中東經濟學會（MEEA）、國際伊斯蘭市場協會（IIMA）、阿拉伯銀行和金融科學學院、巴勒斯坦會計協會和巴勒斯坦農民協會的成員。

Arafat Salih Aydiner是土耳其伊斯坦布爾文明大學政治學院管理系管理信息系副教授和主任。他在巴赫塞希爾大學獲得管理學博士學位，並在新澤西理工學院獲得信息系碩士學位。他曾在羅格斯商學院擔任研究助理，並作為研究助理加入梅多蘭茲環境研究所的地理信息系統研究團隊。他曾在多家私營公司擔任數據庫管理員、項目經理和董事會成員。他目前擔任土耳其信息技術協會主席。他是伊斯坦布爾商會BTM（從想法到商業）董事會的成員。他在各種國際和國內知名期刊上發表了學術文章，並在多個國際會議上發表了他的研究成果。Arafat博士的研究興趣包括商業分析、商業數字化轉型和創新、RPA、業務流程管理、IT/信息系統能力、數字戰略、信息系統項目管理、金融科技和IT治理。

Mohammad Kanan是一位經驗豐富的副教授，擁有在高等教育行業工作的豐富經驗。他在美國堪薩斯州威奇托州立大學獲得工業工程博士學位，並在該校擔任教職員多年。Kanan博士是一位熟練的教育家和研究者，擅長分析技能、統計質量控制、實驗設計、供應鏈管理、軟件質量、六西格瑪設計和所有系統工程領域。他也是一位傑出的公開演講者，曾在世界各地的許多會議和研討會上發表他的研究成果。目前，Kanan博士擔任商業和技術大學科學研究副院長。在這個角色中，他負責監督該大學的研究項目，包括獲得資金、管理研究項目和促進與其他機構的合作。Kanan博士熱衷於推進他所在領域的知識，並不遺餘力地支持同事和學生在實現他們的研究目標方面的努力。在他的職業生涯中，Kanan博士發表了許多與他的研究興趣相關的論文和文章。他是幾個頂級學術期刊的備受追捧的同行評審人，並擔任過多個編輯委員會的成員。Kanan博士還是一位專注的導師和顧問，幫助指導下一代學者追求學術卓越。