Accelerating Nonprofit Impact with Salesforce: Implement Nonprofit Cloud for efficient and cost-effective operations to drive your nonprofit mission
暫譯: 利用 Salesforce 加速非營利影響力:實施 Nonprofit Cloud 以提高效率和成本效益,推動您的非營利使命

Dees, Melissa Hill

  • 出版商: Packt Publishing
  • 出版日期: 2022-04-19
  • 售價: $1,670
  • 貴賓價: 9.5$1,587
  • 語言: 英文
  • 頁數: 320
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 1801070911
  • ISBN-13: 9781801070911
  • 海外代購書籍(需單獨結帳)

商品描述

Drive digital transformation for nonprofits with well-organized volunteer management, donor engagement, fundraising, and grantmaking using the intelligent and powerful capabilities of Salesforce Nonprofit Cloud

Key Features

  • Implement NPSP modules to scale varied business operations in nonprofits
  • Administer and automate business processes and tasks with NPSP for nonprofits
  • Customize and extend the standard functionalities of Nonprofit Cloud and NPSP as per client needs, resources, and critical outcomes

Book Description

Salesforce Nonprofit Cloud enables a 360-degree view of people related to your nonprofit to connect fundraising, program management, and grantmaking. With a single, unified view of every interaction with constituents, nonprofits can create strong relationships with the community and streamline internal processes.

The book starts by covering the tools and features that make up Nonprofit Cloud, helping you understand their standard functionalities and how Nonprofit Success Pack's (NPSP) data architecture is critical to implementation. You'll learn how the Nonprofit Cloud Program Management Module can connect your programs, automate case management, and track client progress. Next, you'll explore the tools for creating a change management process to increase user adoption. Moving ahead, you'll understand how to configure necessary permissions for NPSP administration and explore how declarative tools help better align the goals of a nonprofit organization. Toward the concluding chapters, you'll cover customizations, deployment, custom reports, and dashboards for fundraising analytics, as well as best practices for data management to maintain its integrity.

By the end of this Salesforce book, you'll be able to build and configure the Nonprofit Cloud for a variety of use cases to achieve maximum social impact with the least amount of technical debt.

What you will learn

  • Implement various components and modules in Nonprofit Cloud
  • Implement tools for grantmaking, program management, and case management
  • Extend the standard functionalities of Nonprofit Cloud and NPSP
  • Identify and use success metrics to prioritize goals and outcomes for implementation
  • Explore the tools that Nonprofit Cloud offers for testing and deployment
  • Build custom reports and dashboards for NPSP and use Tableau dashboard starters for fundraising analytics
  • Understand best practices for data management to maintain data accuracy and data integrity

Who this book is for

This book is for technical consultants, functional consultants, and Salesforce architects who are working with nonprofit organizations and want to implement different functionalities within Nonprofit Cloud and NPSP optimally for business processes and tasks in their organizations. Salesforce administrator skills and overall proficiency with Salesforce are required to get the most out of this book.

商品描述(中文翻譯)

**利用 Salesforce Nonprofit Cloud 的智能和強大功能,為非營利組織推動數位轉型,實現良好的志工管理、捐贈者參與、募款和補助金管理**

#### 主要特點

- 實施 NPSP 模組以擴展非營利組織的各種業務運作
- 使用 NPSP 為非營利組織管理和自動化業務流程和任務
- 根據客戶需求、資源和關鍵成果自訂和擴展 Nonprofit Cloud 和 NPSP 的標準功能

#### 書籍描述

Salesforce Nonprofit Cloud 使您能夠全面了解與您的非營利組織相關的人員,從而連接募款、計畫管理和補助金管理。通過對每次與利益相關者互動的單一統一視圖,非營利組織可以與社區建立強大的關係並簡化內部流程。

本書首先介紹構成 Nonprofit Cloud 的工具和功能,幫助您了解其標準功能以及 Nonprofit Success Pack (NPSP) 的數據架構對實施的重要性。您將學習 Nonprofit Cloud 計畫管理模組如何連接您的計畫、自動化案例管理並追蹤客戶進度。接下來,您將探索創建變更管理流程的工具,以提高用戶採用率。隨著進展,您將了解如何配置 NPSP 管理所需的權限,並探索聲明式工具如何幫助更好地對齊非營利組織的目標。在結尾章節中,您將涵蓋自訂、部署、自訂報告和募款分析的儀表板,以及維護數據完整性的數據管理最佳實踐。

在本書結束時,您將能夠為各種使用案例構建和配置 Nonprofit Cloud,以實現最大的社會影響,同時減少技術負擔。

#### 您將學到的內容

- 在 Nonprofit Cloud 中實施各種組件和模組
- 實施用於補助金管理、計畫管理和案例管理的工具
- 擴展 Nonprofit Cloud 和 NPSP 的標準功能
- 確定並使用成功指標來優先考慮實施的目標和成果
- 探索 Nonprofit Cloud 提供的測試和部署工具
- 為 NPSP 構建自訂報告和儀表板,並使用 Tableau 儀表板啟動器進行募款分析
- 了解數據管理的最佳實踐,以維護數據準確性和完整性

#### 本書適合誰

本書適合與非營利組織合作的技術顧問、功能顧問和 Salesforce 架構師,並希望在其組織中最佳化地實施 Nonprofit Cloud 和 NPSP 的不同功能以支持業務流程和任務。需要具備 Salesforce 管理員技能和整體 Salesforce 熟練度,以充分利用本書的內容。

目錄大綱

1. Overview of Nonprofit Cloud
2. What is NPSP?
3. Tracking Impact with the Program Management Module
4. Automating Case Management for Better Human Services
5. Tracking Volunteer Impact
6. What Else Is Needed from the Nonprofit Cloud?
7. Is Change Difficult for Your Organization?
8. Requirements, User Stories, or Business Processes - What Is Your Organization Trying to Achieve?
9. Installing Nonprofit Cloud Solutions
10. Configuring Fundraising Features
11. Configuring Additional Features and Security
12. Declarative Tools and Modules
13. To Customize or Not to Customize?
14. Testing and Deployment Strategies
15. Implementing Analytics Tools for Impact
16. Ongoing Data Management and Best Practices

目錄大綱(中文翻譯)

1. Overview of Nonprofit Cloud

2. What is NPSP?

3. Tracking Impact with the Program Management Module

4. Automating Case Management for Better Human Services

5. Tracking Volunteer Impact

6. What Else Is Needed from the Nonprofit Cloud?

7. Is Change Difficult for Your Organization?

8. Requirements, User Stories, or Business Processes - What Is Your Organization Trying to Achieve?

9. Installing Nonprofit Cloud Solutions

10. Configuring Fundraising Features

11. Configuring Additional Features and Security

12. Declarative Tools and Modules

13. To Customize or Not to Customize?

14. Testing and Deployment Strategies

15. Implementing Analytics Tools for Impact

16. Ongoing Data Management and Best Practices