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商品描述
Conversational AI is a hands-on guide to building custom virtual assistants for a wide variety of use cases. Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled chatbots that are revolutionizing the customer service industry. Conversational AI is a hands-on guide to building custom virtual assistants for a wide variety of use cases. You'll dive right into developing an assistant capable of identifying top user requests and making a suitable response for each request type. Once you've got the basics, you'll master a multi-step process flow that can be easily adapted for both text and voice assistants. You'll learn how to hone your assistant by writing better dialog, training and improving its underlying machine learning, and spotting issues like abandonment and underperformance. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications.
商品描述(中文翻譯)
對話式人工智慧 是一本實用指南，教你如何為各種使用案例建立自訂虛擬助手。
設計、開發並部署類似人類的人工智慧解決方案，與客戶進行對話，解決他們的問題，並簡化你的支援服務。對話式人工智慧：有效的聊天機器人 教你如何創建正在革新客戶服務行業的人工智慧驅動聊天機器人。 對話式人工智慧 是一本實用指南，教你如何為各種使用案例建立自訂虛擬助手。你將直接進入開發一個能夠識別主要用戶請求並為每種請求類型提供適當回應的助手。一旦掌握了基本知識，你將精通一個多步驟的流程，該流程可以輕鬆適應文本和語音助手。你將學會如何通過撰寫更好的對話、訓練和改善其底層的機器學習，以及識別如放棄和表現不佳等問題來提升你的助手。 購買印刷書籍可獲得Manning Publications提供的免費電子書，格式包括PDF、Kindle和ePub。作者簡介
Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He's the co-host of the AI Zen podcast. Andrew has extensive experience deploying high-volume virtual assistants and has been working in AI solutions since 2012.
作者簡介(中文翻譯)
安德魯·R·弗里德（Andrew R. Freed）是IBM的首席發明家及高級技術員工。他是AI Zen播客的共同主持人。安德魯在部署高容量虛擬助手方面擁有豐富的經驗，自2012年以來一直從事AI解決方案的工作。
