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商品描述
As technology becomes deeply integrated into every aspect of our lives, we’ve begun to expect more emotionally intelligent interactions. But smartphones don’t know if we’re having a bad day, and cars couldn’t care less about compassion. Technology is developing more IQ, but it still lacks EQ.
In this book, Pamela Pavliscak—design researcher and advisor to Fortune 500 companies—explores new research about emotion, new technology that engages emotion, and new emotional design practices. Drawing on her own research and the latest thinking in psychology, neuroscience, and behavioral economics, Pamela shows you how design can help promote emotional well-being.
You’ll learn:
- How design has transformed emotion and how tech is transforming it again
- New principles for merging emotional intelligence and design thinking
- How to use a relationship model for framing product interactions and personality
- Methods for blending well-being interventions with design patterns
- How emotional resonance can guide designers toward ethical futures
- Implications of emotionally intelligent technology as it scales from micro- to mega-emotional spheres
商品描述(中文翻譯)
隨著科技深入融入我們生活的每個方面，我們開始期待更具情感智慧的互動。然而，智慧型手機並不知道我們是否度過了一個糟糕的日子，而汽車對同情心毫不在意。科技正在發展出更多的智商（IQ），但仍然缺乏情商（EQ）。
在這本書中，設計研究員及《財富》500 強公司的顧問 Pamela Pavliscak 探索了有關情感的新研究、新的能夠引發情感的科技，以及新的情感設計實踐。Pamela 根據她自己的研究以及心理學、神經科學和行為經濟學的最新思考，向你展示設計如何促進情感健康。
你將學到：
- 設計如何改變情感，以及科技如何再次改變它
- 合併情感智慧與設計思維的新原則
- 如何使用關係模型來框架產品互動和個性
- 將幸福干預與設計模式融合的方法
- 情感共鳴如何引導設計師走向道德的未來
- 情感智慧科技在從微觀到宏觀情感領域擴展時的影響
