Objections: The Ultimate Guide for Mastering The Art and Science of Getting Past No
暫譯: 反對意見:掌握超越拒絕的藝術與科學的終極指南

Jeb Blount

  • 出版商: Wiley
  • 出版日期: 2018-06-13
  • 售價: $1,250
  • 貴賓價: 9.5$1,188
  • 語言: 英文
  • 頁數: 240
  • 裝訂: Hardcover
  • ISBN: 1119477387
  • ISBN-13: 9781119477389
  • 海外代購書籍(需單獨結帳)

相關主題

商品描述

There are few one-size-fits-all solutions in sales. Context matters. Complex sales are different from one-call closes. B2B is different than B2C. Prospects, territories, products, industries, companies, and sales processes are all different. There is little black and white in the sales profession.

Except for objections. There is democracy in objections. Every salesperson must endure many NOs in order to get to YES. 

Objections don’t care or consider:

  • Who you are
  • What you sell
  • How you sell
  • If you are new to sales or a veteran
  • If your sales cycle is long or short – complex or transactional

For as long as salespeople have been asking buyers to make commitments, buyers have been throwing out objections. And, for as long as buyers have been saying no, salespeople have yearned for the secrets to getting past those NOs.

Following in the footsteps of his blockbuster bestsellers Fanatical Prospecting and Sales EQ, Jeb Blount’s Objections is a comprehensive and contemporary guide that engages your heart and mind.

In his signature right-to-the-point style, Jeb pulls no punches and slaps you in the face with the cold, hard truth about what’s really holding you back from closing sales and reaching your income goals. Then he pulls you in with examples, stories, and lessons that teach powerful human-influence frameworks for getting past NO - even with the most challenging objections.

What you won’t find, though, is old school techniques straight out of the last century. No bait and switch schemes, no sycophantic tie-downs, no cheesy scripts, and none of the contrived closing techniques that leave you feeling like a phony, destroy relationships, and only serve to increase your buyers’ resistance.

Instead, you’ll learn a new psychology for turning-around objections and proven techniques that work with today’s more informed, in control, and skeptical buyers. Inside the pages of Objections, you’ll gain deep insight into:

  • How to get past the natural human fear of NO and become rejection proof
  • The science of resistance and why buyers throw out objections
  • Human influence frameworks that turn you into a master persuader
  • The key to avoiding embarrassing red herrings that derail sales calls
  • How to leverage the “Magical Quarter of a Second” to instantly gain control of your emotions when you get hit with difficult objections
  • Proven objection turn-around frameworks that give you confidence and control in virtually every sales situation
  • How to easily skip past reflex responses on cold calls and when prospecting
  • How to move past brush-offs to get to the next step, increase pipeline velocity, and shorten the sales cycle
  • The 5 Step Process for Turning Around Buying Commitment Objections and closing the sale
  • Rapid Negotiation techniques that deliver better terms and higher prices

As you dive into these powerful insights, and with each new chapter, you’ll gain greater and greater confidence in your ability to face and effectively handle objections in any selling situation. And, with this new-found confidence, your success and income will soar.  

商品描述(中文翻譯)

在銷售中,幾乎沒有一種適合所有人的解決方案。上下文很重要。複雜的銷售與一次性成交不同。B2B 與 B2C 也有所不同。潛在客戶、區域、產品、行業、公司和銷售流程各不相同。在銷售行業中,幾乎沒有黑白分明的界限。

除了異議。在異議中存在民主。每位銷售人員必須忍受許多拒絕,才能達成肯定的回答。

異議不在乎或考慮:

- 你是誰
- 你賣什麼
- 你如何銷售
- 你是銷售新手還是老手
- 你的銷售週期是長還是短——複雜還是交易型

自從銷售人員開始要求買家做出承諾以來,買家就一直在提出異議。而自從買家開始說不以來,銷售人員就渴望了解如何克服這些拒絕的秘密。

在他的暢銷書狂熱的潛在客戶開發銷售情商的基礎上,Jeb Blount 的異議是一本全面且現代的指南,能夠引發你的心靈和思考。

在他標誌性的直截了當的風格中,Jeb 毫不留情地揭示了真正阻礙你成交和達成收入目標的冷酷事實。然後,他用範例、故事和教訓將你吸引進來,教授強大的影響力框架,幫助你克服拒絕——即使面對最具挑戰性的異議。

不過,你不會在這裡找到來自上世紀的老派技術。沒有誘餌和轉換的計劃,沒有諂媚的束縛,沒有低劣的劇本,也沒有那些讓你感覺像個騙子、破壞關係的虛構成交技巧,這些技巧只會增加買家的抵抗。

相反,你將學到一種新的心理學來轉變異議,以及適用於當今更具知識、掌控和懷疑的買家的經驗技術。在異議的頁面中,你將深入了解:

- 如何克服人類對拒絕的自然恐懼,變得抗拒拒絕
- 抵抗的科學以及為什麼買家會提出異議
- 使你成為說服大師的人類影響力框架
- 避免使銷售通話偏離主題的尷尬紅鯡魚的關鍵
- 如何利用「神奇的四分之一秒」在面對困難異議時立即控制自己的情緒
- 讓你在幾乎所有銷售情況下都能獲得信心和控制的經驗異議轉變框架
- 如何輕鬆跳過冷電話和潛在客戶開發中的反射性回應
- 如何克服拒絕以進入下一步,增加銷售管道的速度,縮短銷售週期
- 轉變購買承諾異議並完成交易的五步驟驟
- 提供更好條件和更高價格的快速談判技巧

當你深入這些強大的見解,並隨著每一章的進展,你將在面對和有效處理任何銷售情況中的異議時獲得越來越大的信心。隨著這種新獲得的信心,你的成功和收入將會飆升。