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商品描述
The A-to-Z guide to spotting and fixing usability problems Frustrated by pop-ups? Forms that make you start over if you miss a field? Nonsensical error messages? You're not alone! This book helps you simply get it right the first time (or fix what's broken). Boasting a full-color interior packed with design and layout examples, this book teaches you how to understand a user's needs, divulges techniques for exceeding a user's expectations, and provides a host of hard won advice for improving the overall quality of a user's experience. World-renowned user-experience expert Eric Reiss shares his knowledge from decades of experience making products useable for everyone...all in an engaging, easy-to-apply manner.
- Reveals proven tools that simply make products better, from the users' perspective
- Provides simple guidelines and checklists to help you evaluate and improve your own products
- Zeroes in on essential elements to consider when ensuring ease-of-use so products and services are functional, responsive, ergonomic, convenient, and foolproof.
- Addresses considerations to ensure elegance and clarity of design so things are visible, understandable, logical, consistent, and predictable.
- Concrete "next steps" that show you how to put these ideas into action, even when you don't have a budget or the support of your superiors.
商品描述(中文翻譯)
《從A到Z的使用者體驗問題辨識與修復指南》
厭煩彈出視窗?錯過填寫欄位就得重新開始的表單?莫名其妙的錯誤訊息?你並不孤單!這本書將幫助你在第一次就做對(或修復問題)。書中充滿了設計和版面範例的全彩內容,教你如何理解使用者的需求,揭示超越使用者期望的技巧,並提供許多改善使用者體驗整體品質的寶貴建議。享譽世界的使用者體驗專家Eric Reiss分享了他數十年來讓產品對每個人都易用的經驗,並以引人入勝、易於應用的方式呈現。
本書揭示了簡單有效的工具,從使用者的角度讓產品更好;提供簡單的指南和檢查表,幫助你評估和改善自己的產品;聚焦於確保易用性的重要元素,使產品和服務功能完善、反應靈敏、符合人體工學、方便使用且防呆;討論確保設計優雅清晰的考慮因素,使事物可見、易懂、邏輯一致且可預測;提供具體的「下一步」行動,即使沒有預算或上級的支持,也能實踐這些理念。
《可用性的可用性》將引導你掌握多種技巧,確保客戶滿意並打造成功的產品!