Microsoft Office 2003 All-in-One
暫譯: Microsoft Office 2003 全方位指南

Joe Habraken

  • 出版商: QUE
  • 出版日期: 2003-11-01
  • 售價: $1,520
  • 貴賓價: 9.5$1,444
  • 語言: 英文
  • 頁數: 984
  • 裝訂: Paperback
  • ISBN: 0789729369
  • ISBN-13: 9780789729361
  • 已過版

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Summary

Learn to use the core Office applications, Web integration, and Windows XP quickly with ten manageable mini-books in one! Microsoft Office 2003 All-in-One is a step-by-step hands-on tutorial broken down into short, easily digestible lessons. It not only provides basic information on the Office applications, but also goes beyond that by offering some intermediate coverage as well. It's an affordable and valuable means for learning the core Office components (Word, Excel, PowerPoint, Access, and Outlook), and also Windows XP, Web integration, and Internet Explorer.

Table of Contents

Introduction.

Using This Book. Conventions Used in This Book.

I. OFFICE INTRODUCTION AND SHARED FEATURES.

1. What's New in Office 2003?

Introducing Microsoft Office 2003. Office 2003 and the Document Workspace. Getting Help in Office 2003. Using the New Research Feature. Faxing over the Internet. Office 2003 and XML Data. Office Instant Messaging.

2. Using Common Office Features.

Starting Office Applications. Using the Menu System. Using Shortcut Menus. Working with Toolbars. Understanding Dialog Boxes.

3. Using Office Task Panes.

Understanding the Task Pane. The Research Task Pane. The Basic File Search Task Pane. Other Standard Task Panes.

4. Using the Office Speech Feature.

Training the Speech Feature. Using Voice Dictation. Using Voice Commands. A Final Word About the Speech Feature.

5. Getting Help in Microsoft Office.

Help: What's Available? Using the Ask a Question Box. Using the Office Assistant. Using the Help Task Pane. Searching For Help Online.

6. Customizing Your Office Applications.

Navigating Options Settings. Setting Options in Word. Setting Options in Excel. Setting Options in PowerPoint. Setting Special Options in Access. Customizing Toolbars.

7. Using Office Web Integration Features.

Adding Hyperlinks to Office Documents. Saving Office Documents As Web Pages. Adding an FTP Site to Your Save In Box.

8. Faxing and E-Mailing in Office 2003.

Understanding E-Mails and Faxes in Office. Using the Word Fax Wizard. Sending Faxes from Other Office Applications. Sending E-Mails from Office Applications.

II. MIGRATING TO OFFICE 2003.

1. Upgrading to Outlook 2003.

What's New in Outlook 2003? Using the New Navigation Pane. Creating Search Folders. Introducing the Business Contact Manager. Importing E-Mail Accounts and Other Data.

2. Upgrading to Word 2003.

What's New in Word 2003? Understanding File Format Issues. Word and XML Documents. Task Panes and Smart Tags.

3. Upgrading to Excel 2003.

Introducing Excel 2002. Creating Worksheet Lists. Comparing Worksheets Side by Side.

4. Upgrading to Access 2003.

What's New in Access 2003? Access File Format Issues. Access Error Checking. Backing Up an Access Database.

5. Upgrading to PowerPoint 2003.

What's New in PowerPoint 2003? PowerPoint File Format Issues. Packaging a Presentation to a CD.

6. Upgrading to Publisher 2003.

What's New in Publisher 2003? Creating E-Mail Publications. Publisher File Format Issues.

III. OUTLOOK.

1. Getting Started in Outlook.

Starting Outlook. Understanding the Outlook Window. Using the Mouse in Outlook. Working Offline. Exiting Outlook.

2. Understanding the Outlook E-Mail Configurations.

Types of Outlook E-Mail Configurations. Adding Other Types of E-Mail Accounts. Deleting or Changing E-Mail Accounts.

3. Using Outlook's Tools.

Using the Navigation Pane. Using the Folder List. Using the Advanced Toolbar. Creating Custom Views. Using Outlook Today.

4. Creating Mail.

Composing a Message. Formatting Text. Selecting the E-mail Message Format. Checking Spelling. Adding a Signature. Sending Mail. Recalling a Message.

5. Working with Received Mail.

Reading Mail. Saving an Attachment. Answering Mail. Printing Mail.

6. Managing Mail.

Deleting Mail. Forwarding Mail. Creating Folders. Moving and Copying Items to Another Folder.

7. Attaching Files and Items to a Message.

Attaching a File. Attaching Outlook Items.

8. Saving Drafts and Organizing Messages.

Saving a Draft. Viewing Sent Items and Changing Defaults. Using the Organize Tool. Creating Rules. Using the Junk E-Mail Filter.

9. Setting Mail Options.

Working with Message Options. Using Message Flags.

10. Using the Outlook Address Books.

Understanding the Outlook Address Books. Using the Address Book. Importing Address Books and Contact Lists. Exporting Outlook Address Records.

11. Creating a Contacts List.

Creating a New Contact. Viewing the Contacts List. Viewing a Contacts Activities Tab. Using Distribution Lists. Communicating with a Contact.

12. Using the Calendar.

Navigating the Calendar. Creating an Appointment. Scheduling a Recurring Appointment. Planning Events.

13. Planning a Meeting.

Scheduling a Meeting. Working Out Meeting Details. Editing Meeting Details and Adding Attendees. Responding to Meeting Requests.

14. Creating a Task List.

Entering a Task. Creating a Recurring Task. Assigning Tasks to Others. Viewing Tasks. Managing Tasks. Recording Statistics about a Task. Tracking Tasks.

15. Using the Journal.

Creating a Journal Entry. Viewing Journal Entries.

16. Using Outlook Notes.

Creating Notes. Setting Note Options. Managing Individual Notes. Viewing Notes.

17. Printing in Outlook.

Choosing Page Setup. Previewing Before Printing. Printing Items. Printing Labels and Envelopes. Setting Printer Properties.

18. Saving and Finding Outlook Items.

Using the Outlook Save As Feature. Finding Items. Using the Advanced Find Feature. Using Search Folders.

19. Archiving Items.

Using AutoArchive. Archiving Manually. Retrieving Archived Files.

20. Customizing Outlook.

Setting Outlook Options. Setting E-Mail Options. Setting Calendar Options. Other Options Dialog Box Tabs.

21. Introducing the Business Contact Manager.

Understanding the Business Contact Manager. Creating Business Contacts. Creating Accounts. Adding Contacts to Accounts. Linking Items to Accounts.

22. Creating Business Contact Manager Opportunities and Reports.

Creating Opportunities in Business Contact Manager. Creating Reports.

IV. WORD.

1. Working in Word.

Starting Word. Understanding the Word Environment. Using Menus and Toolbars. Exiting Word.

2. Working with Documents.

Starting a New Document. Entering Text. Saving a Document. Closing a Document. Opening a Document.

3. Editing Documents.

Adding or Replacing Text and Moving in the Document. Selecting Text. Deleting, Copying, and Moving Text. Copying and Moving Text between Documents.

4. Using Proofreading and Research Tools.

Proofing As You Type. Using the Spelling and Grammar Checker. Finding Synonyms Using the Thesaurus. Adding Research Services. Working with AutoCorrect.

5. Changing How Text Looks.

Understanding Fonts. Changing Font Attributes. Working in the Font Dialog Box. Aligning Text. Aligning Text with Click and Type. Automatically Detecting Formatting Inconsistencies. Reveal Formatting.

6. Using Borders and Colors.

Adding Borders in Word. Placing a Border around a Page. Adding Shading to the Paragraph. Changing Font Colors.

7. Working with Tabs and Indents.

Aligning Text Using Tabs. Working with Indents.

8. Examining Your Documents in Different Views.

Changing the Document Display. Using the Full Screen View. Zooming In and Out on Your Document. Working with the Document Map. Splitting the Document Window. Comparing Documents Side by Side.

9. Working with Margins, Pages, and Line Spacing.

Setting Margins. Controlling Paper Types and Orientation. Inserting Page Breaks. Changing Line Spacing.

10. Working with Styles.

Understanding Styles and the Style Task Pane. Creating Character Styles. Creating Paragraph Styles. Editing Styles. Using the Style Organizer.

11. Using AutoFormatting to Change Text Attributes.

Understanding AutoFormatting. Formatting As You Type. Applying AutoFormat to a Document. Changing AutoFormat Options.

12. Adding Document Text with AutoText and Using Special Characters.

Understanding AutoText. Using Special Characters and Symbols.

13. Adding Headers, Footers, and Page Numbers.

Understanding Headers and Footers. Adding Headers and Footers. Using Odd- and Even-Numbered Page Headers and Footers. Adding Page Numbering to a Document.

14. Printing Documents.

Sending Your Document to the Printer. Changing Print Settings. Selecting Paper Trays, Draft Quality, and Other Options.

15. Creating Numbered and Bulleted Lists.

Understanding Numbered and Bulleted Lists. Creating a Numbered or a Bulleted List. Adding Items to the List. Creating a Numbered or a Bulleted List from Existing Text. Creating Multilevel Lists.

16. Using Word Tables.

Understanding Tables and Cells. Creating Tables. Entering Text and Navigating in a Table. Inserting and Deleting Rows and Columns. Formatting a Table. Placing a Formula in a Table.

17. Creating Columns in a Document.

Understanding Word Columns. Creating Columns. Editing Column Settings.

18. Adding Graphics to Documents.

Inserting a Graphic. Using the Word Clip Art. Modifying Graphics. Using the Word Drawing Toolbar.

19. Creating Personalized Mass Mailings.

Understanding the Mail Merge Feature. Specifying the Main Document. Creating or Obtaining the Data Source. Completing the Main Document and Inserting the Merge Fields. Merging the Documents. Creating Envelopes and Mailing Labels.

20. Working with Larger Documents.

Adding Sections to Documents. Creating a Table of Contents.

21. Creating Web Pages in Word.

Using Word to Create Web Pages. Selecting a Theme for Your Web Page. Adding Hyperlinks to a Document. Previewing Your Web Pages.

V. EXCEL.

1. Creating a New Workbook.

Starting Excel. Understanding the Excel Window. Starting a New Workbook. Saving and Naming a Workbook. Saving a Workbook Under a New Name or Location. Opening an Existing Workbook. Closing Workbooks. Exiting Excel.

2. Entering Data into the Worksheet.

Understanding Excel Data Types. Entering Text. Entering Numbers. Entering Dates and Times. Copying Data to Other Cells. Taking Advantage of AutoComplete.

3. Performing Simple Calculations.

Understanding Excel Formulas. Entering Formulas. Using the Status Bar AutoCalculate Feature. Displaying Formulas. Editing Formulas.

4. Manipulating Formulas and Understanding Cell References.

Copying Formulas. Using Relative and Absolute Cell Addresses. Recalculating the Worksheet.

5. Performing Calculations with Functions.

What Are Functions? Using the Insert Function Feature.

6. Getting Around in Excel.

Moving from Worksheet to Worksheet. Switching Between Workbooks. Moving Within a Worksheet.

7. Different Ways to View Your Worksheet.

Changing the Worksheet View. Freezing Column and Row Labels. Splitting Worksheets. Hiding Workbooks, Worksheets, Columns, and Rows. Locking Cells in a Worksheet.

8. Editing Worksheets.

Correcting Data. Undoing an Action. Using the Replace Feature. Checking Your Spelling. Copying and Moving Data. Using the Office Clipboard. Deleting Data.

9. Changing How Numbers and Text Look.

Formatting Text and Numbers. Using the Style Buttons to Format Numbers. Numeric Formatting Options. How You Can Make Text Look Different. Changing Text Attributes with Toolbar Buttons. Accessing Different Font Attributes. Aligning Text in Cells. Copying Formats with Format Painter.

10. Adding Cell Borders and Shading.

Adding Borders to Cells. Adding Shading to Cells. Using AutoFormat. Applying Conditional Formatting.

11. Working with Ranges.

What Is a Range? Selecting a Range. Naming Ranges. Creating Range Names from Worksheet Labels. Inserting a Range Name into a Formula or Function.

12. Inserting and Removing Cells, Rows, and Columns.

Inserting Rows and Columns. Removing Rows and Columns. Inserting Cells. Removing Cells. Adjusting Column Width and Row Height with a Mouse. Using the Format Menu for Precise Control.

13. Managing Your Worksheets.

Selecting Worksheets. Inserting Worksheets. Deleting Worksheets. Moving and Copying Worksheets. Changing Worksheet Tab Names.

14. Printing Your Workbook.

Previewing a Print Job. Changing the Page Setup. Printing Your Workbook. Selecting a Large Worksheet Print Area. Adjusting Page Breaks.

15. Creating Charts.

Understanding Charting Terminology. Working with Different Chart Types. Creating and Saving a Chart. Moving and Resizing a Chart. Printing a Chart.

VI. ACCESS.

1. Working in Access.

Starting Access. Parts of the Access Window. Exiting Access. Understanding Access Databases and Objects. Planning a Database.

2. Creating a New Database.

Choosing How to Create Your Database. Opening a Database. Closing a Database.

3. Creating a Table with the Table Wizard.

Tables Are Essential. Working with the Table Wizard.

4. Creating a Table from Scratch.

Creating Tables Without the Wizard. Creating a Table in Table Design View. Creating a Table in the Datasheet View.

5. Editing a Table's Structure.

Editing Fields and Their Properties. Adding, Deleting, and Moving Fields. Deleting a Table.

6. Entering Data into a Table.

Entering a Record. Moving Around in a Table. Hiding a Field. Freezing a Column. Using the Spelling Feature. Closing a Table.

7. Editing Data in a Table.

Changing a Field's Content. Moving and Copying Data. Inserting and Deleting Fields. Inserting New Records. Deleting Records.

8. Formatting Access Tables.

Changing the Look of Your Table. Changing Column Width and Row Height. Changing the Font and Font Size.

9. Creating Relationships between Tables.

Understanding Table Relationships. Creating a Relationship between Tables. Enforcing Referential Integrity. Editing a Relationship. Removing a Relationship.

10. Creating a Simple Form.

Creating Forms. Creating a Form with AutoForm. Creating a Form with the Form Wizard. Creating a Form from Scratch. Entering Data into a Form.

11. Modifying a Form.

Working with Field Controls. Viewing Headers and Footers. Adding Labels. Formatting Text on a Form. Changing Tab Order.

12. Adding Special Controls to Forms.

Using Special Form Controls. Creating a List Box or a Combo Box. Creating an Option Group. Adding Command Buttons.

13. Searching for Information in Your Database.

Using the Find Feature. Using the Replace Feature.

14. Sorting, Filtering, and Indexing Data.

Sorting Data. Filtering Data. Indexing Data.

15. Creating a Simple Query.

Understanding Queries. Using the Simple Query Wizard. Using Other Query Wizards. Understanding Access Query Types.

16. Creating Queries from Scratch.

Introducing Query Design View. Adding Fields to a Query. Deleting a Field. Adding Criteria. Using the Total Row in a Query. Viewing Query Results.

17. Creating a Simple Report.

Understanding Reports. Using AutoReport to Create a Report. Creating a Report with the Report Wizard. Viewing and Printing Reports in Print Preview.

18. Customizing a Report.

Working in the Report Design View. Working with Controls on Your Report. Placing a Calculation in the Report.

19. Taking Advantage of Database Relationships.

Reviewing Table Relationships. Viewing Related Records in the Datasheet View. Creating Multi-Table Queries. Creating Multi-Table Forms. Creating Multi-Table Reports.

20. Printing Access Objects.

Access Objects and the Printed Page. Printing Reports. Printing Other Database Objects. Using the Print Dialog Box.

VII. POWERPOINT.

1. Working in PowerPoint.

Starting PowerPoint. Getting Comfortable with the PowerPoint Window. Exiting PowerPoint.

2. Creating a New Presentation.

Starting a New Presentation. Saving a Presentation. Closing a Presentation. Opening a Presentation. Finding a Presentation File.

3. Working with Slides in Different Views.

Understanding PowerPoint's Different Views. Moving from Slide to Slide. Introduction to Inserting Slide Text. Editing Text in the Slide Pane.

4. Changing a Presentation's Look.

Giving Your Slides a Professional Look. Applying a Different Design Template. Using Color Schemes. Changing the Background Fill.

5. Inserting, Deleting, and Copying Slides.

Inserting Slides into a Presentation. Creating Slides from a Document Outline. Deleting Slides. Cutting, Copying, and Pasting Slides.

6. Rearranging Slides in a Presentation.

Rearranging Slides in Slide Sorter View. Rearranging Slides in the Outline Pane. Hiding Slides.

7. Adding and Modifying Slide Text.

Creating a Text Box. Changing Font Attributes. Copying Text Formats. Changing the Text Alignment and Line Spacing. Adding a WordArt Object.

8. Creating Columns, Tables, and Lists.

Working in Multiple Columns. Making a Bulleted List. Working with Numbered Lists.

9. Adding Graphics to a Slide.

Using the Clip Art Task Pane. Inserting an Image from the Task Pane. Inserting an Image from an Image Box. Inserting a Clip from a File. Managing Images in the Clip Organizer.

10. Adding Sounds and Movies to a Slide.

Working with Sounds and Movies. Including Sounds in a Presentation. Placing a Movie onto a Slide.

11. Working with PowerPoint Objects.

Selecting Objects. Working with Layers of Objects. Grouping and Ungrouping Objects. Cutting, Copying, and Pasting Objects. Rotating an Object. Resizing Objects. Cropping a Picture.

12. Presenting an Onscreen Slide Show.

Viewing an Onscreen Slide Show. Setting Slide Animation Schemes. Setting Up a Self-Running Show. Using the Slide Show Menu Tools. Adding Action Buttons to User-Interactive Shows. Setting Slide Show Options.

13. Printing Presentations, Notes, and Handouts.

Using PowerPoint Notes and Handouts. Quick Printing with No Options. Changing the Page Setup. Choosing What and How to Print.

VIII. PUBLISHER.

1. Getting Started with Publisher.

Starting Publisher. Deciding How to Create a New Publication. Using the Publisher Workspace. Exiting Publisher.

2. Creating a New Publication.

Using a Publication Category. Saving Your Publication.

3. Using Design Sets

Understanding the Publication Design Sets. Selecting the Design Set. Completing the Publication. Creating a Publication from Scratch.

4. Viewing Your Publications.

Changing the Publication Display. Using the Zoom Feature. Working with Rulers and Guide Lines.

5. Working with Existing Publications.

Opening an Existing Publication. Completing a Design Template Publication. Adding Pages to a Publication. Saving a Revised Publication Under a New Name. Closing a Publication.

6. Working with Publication Objects.

Inserting an Object. Sizing an Object Frame. Moving an Object. Copying an Object. Grouping Objects. Arranging Objects in Layers. Adding Border and Colors to Object Frames.

7. Changing How Text Looks.

Adding Text to Your Publications. Working with Fonts. Changing Font Attributes. Changing Font Colors. Aligning Text in a Text Box. Adding Tables to a Publication.

8. Working with Graphics.

Inserting a Picture. Using Clip Art. Cropping Pictures. Drawing Objects.

9. Formatting Publication Pages.

Changing Page Margins. Adding Page Borders. Working with Master Pages.

10. Fine-Tuning Publisher Publications.

Using the Spell Checker. Controlling Hyphenation in Text Boxes. Using the Design Checker. Setting Up AutoCorrect.

11. Printing Publisher Publications.

Previewing the Publication. Printing the Publication. Working with Print Options. Using Pack and Go.

Index.

商品描述(中文翻譯)

摘要

學習快速使用核心的 Office 應用程式、網頁整合和 Windows XP,透過一本包含十本可管理的小書!《Microsoft Office 2003 All-in-One》是一個逐步的實作教程,分解為短小、易於消化的課程。它不僅提供 Office 應用程式的基本資訊,還進一步提供一些中級內容。這是學習核心 Office 元件(Word、Excel、PowerPoint、Access 和 Outlook)以及 Windows XP、網頁整合和 Internet Explorer 的經濟實惠且有價值的方式。

目錄

引言。
使用本書。本書中使用的慣例。

I. OFFICE 介紹與共享功能。
1. Office 2003 有什麼新功能?
介紹 Microsoft Office 2003。Office 2003 和文件工作區。在 Office 2003 中獲取幫助。使用新的研究功能。透過網際網路傳真。Office 2003 和 XML 數據。Office 即時消息。

2. 使用常見的 Office 功能。
啟動 Office 應用程式。使用菜單系統。使用快捷菜單。使用工具列。理解對話框。

3. 使用 Office 任務窗格。
理解任務窗格。研究任務窗格。基本文件搜尋任務窗格。其他標準任務窗格。

4. 使用 Office 語音功能。
訓練語音功能。使用語音聽寫。使用語音命令。關於語音功能的最後說明。

5. 在 Microsoft Office 中獲取幫助。
幫助:有哪些可用的?使用提問框。使用 Office 助手。使用幫助任務窗格。在線搜尋幫助。

6. 自訂您的 Office 應用程式。
導航選項設定。在 Word 中設定選項。在 Excel 中設定選項。在 PowerPoint 中設定選項。在 Access 中設定特殊選項。自訂工具列。

7. 使用 Office 網頁整合功能。
為 Office 文件添加超連結。將 Office 文件另存為網頁。將 FTP 網站添加到您的保存位置框中。

8. 在 Office 2003 中傳真和發送電子郵件。
理解 Office 中的電子郵件和傳真。使用 Word 傳真精靈。從其他 Office 應用程式發送傳真。從 Office 應用程式發送電子郵件。

II. 升級到 Office 2003。
1. 升級到 Outlook 2003。
Outlook 2003 有什麼新功能?使用新的導航窗格。創建搜尋資料夾。介紹商業聯絡人管理器。導入電子郵件帳戶和其他數據。

2. 升級到 Word 2003。
Word 2003 有什麼新功能?理解文件格式問題。Word 和 XML 文件。任務窗格和智能標籤。

3. 升級到 Excel 2003。
介紹 Excel 2002。創建工作表列表。並排比較工作表。

4. 升級到 Access 2003。
Access 2003 有什麼新功能?Access 文件格式問題。Access 錯誤檢查。備份 Access 數據庫。

5. 升級到 PowerPoint 2003。
PowerPoint 2003 有什麼新功能?PowerPoint 文件格式問題。將簡報打包到 CD。

6. 升級到 Publisher 2003。
Publisher 2003 有什麼新功能?創建電子郵件出版物。Publisher 文件格式問題。

III. OUTLOOK。
1. 在 Outlook 中開始使用。
啟動 Outlook。理解 Outlook 窗口。在 Outlook 中使用滑鼠。離線工作。退出 Outlook。

2. 理解 Outlook 電子郵件配置。
Outlook 電子郵件配置的類型。添加其他類型的電子郵件帳戶。刪除或更改電子郵件帳戶。

3. 使用 Outlook 的工具。
使用導航窗格。使用資料夾列表。使用進階工具列。創建自訂視圖。使用 Outlook Today。

4. 創建郵件。
撰寫訊息。格式化文本。選擇電子郵件訊息格式。檢查拼寫。添加簽名。發送郵件。召回訊息。

5. 處理收到的郵件。
閱讀郵件。保存附件。回覆郵件。列印郵件。

6. 管理郵件。
刪除郵件。轉發郵件。創建資料夾。將項目移動和複製到另一個資料夾。

7. 將檔案和項目附加到訊息。
附加檔案。附加 Outlook 項目。

8. 保存草稿和組織訊息。
保存草稿。查看已發送項目並更改預設。使用組織工具。創建規則。使用垃圾郵件過濾器。

9. 設定郵件選項。
處理訊息選項。使用訊息標記。

10. 使用 Outlook 通訊錄。
理解 Outlook 通訊錄。使用通訊錄。導入通訊錄和聯絡人列表。導出 Outlook 地址記錄。

11. 創建聯絡人列表。
創建新聯絡人。查看聯絡人列表。查看聯絡人活動標籤。使用分發列表。與聯絡人溝通。

12. 使用日曆。
導航日曆。創建約會。安排重複約會。計劃事件。

13. 計劃會議。
安排會議。處理會議細節。編輯會議細節並添加參加者。回應會議請求。

14. 創建任務列表。
輸入任務。創建重複任務。將任務分配給他人。查看任務。管理任務。記錄任務的統計數據。追蹤任務。

15. 使用日誌。
創建日誌條目。查看日誌條目。

16. 使用 Outlook 註解。
創建註解。設定註解選項。管理個別註解。查看註解。

17. 在 Outlook 中列印。
選擇頁面設置。列印前預覽。列印項目。列印標籤和信封。設定印表機屬性。

18. 保存和查找 Outlook 項目。
使用 Outlook 另存為功能。查找項目。使用進階查找功能。使用搜尋資料夾。

19. 存檔項目。
使用自動存檔。手動存檔。檢索已存檔的檔案。

20. 自訂 Outlook。
設定 Outlook 選項。設定電子郵件選項。設定日曆選項。其他選項對話框標籤。

21. 介紹商業聯絡人管理器。
理解商業聯絡人管理器。創建商業聯絡人。創建帳戶。將聯絡人添加到帳戶。將項目鏈接到帳戶。

22. 創建商業聯絡人管理器的機會和報告。
在商業聯絡人管理器中創建機會。創建報告。

IV. WORD。
1. 在 Word 中工作。
啟動 Word。理解 Word 環境。使用菜單和工具列。退出 Word。

2. 處理文件。
啟動新文件。輸入文本。保存文件。關閉文件。打開文件。

3. 編輯文件。
添加或替換文本並在文件中移動。選擇文本。刪除、複製和移動文本。在文件之間複製和移動文本。

4. 使用校對和研究工具。
在輸入時校對。使用拼寫和文法檢查器。使用同義詞詞典查找同義詞。添加研究服務。使用自動更正。