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Summary
Here's the book you need to prepare the latest Cisco Internetwork Troubleshooting Support (CIT) exam, 642-831. This Study Guide provides:
- In-depth coverage of key exam topics
- Practical information on troubleshooting and optimizing Cisco internetworks
- Hundreds of challenging review questions
- Leading-edge exam preparation software, including a test engine, sample simulation questions, and electronic flashcards
Authoritative coverage of all exam objectives, including:
- Establishing an optimal system baseline
- Diagramming and documenting system topology and end system configuration
- Verifying connectivity at all layers
- Selecting an optimal troubleshooting approach
- Planning a network documentation system and baseline monitoring scheme
- Using Cisco IOS commands and applications to identify and isolate system problems
- Resolving sub-optimal system performance problems
- Restoring optimal baseline service
- Working with external providers and system users to resolve service provision problems
Table of Contents
Introduction
Assessment Test
Chapter 1: Troubleshooting Methodology
Chapter 2: Network Documentation
Chapter 3: End-System Documentation and Troubleshooting
Chapter 4: Protocol Attributes
Chapter 5: Cisco Diagnostic Commands and TCP/IP Connectivity Troubleshooting
Chapter 6: TCP/IP Routing Protocol Troubleshooting
Chapter 7: Troubleshooting Serial Line and Frame Relay Connectivity
Chapter 8: Troubleshooting ISDN
Chapter 9: Troubleshooting Switched Ethernet
Chapter 10: Applying Cisco's Diagnostic Tools
Glossary
Index