CCNP: Support Study Guide

The CCNP: Support Study Guide is the most affordable, effective way to prepare for the latest version of the CCNP Support exam (640-506). Written by two Cisco internetworking experts who know exactly what it takes to pass the test, this study guide provides:

• Preliminary assessment testing that helps direct your exam preparation
• Focused coverage of troubleshooting and other support issues
• Written and hands-on labs that reinforce your knowledge
• More than 200 challenging review questions, in the book and on the CD
• Two practice exams—one in the book, one on the CD

Authoritative coverage of all Cisco CCNP: Support exam topics, including:

• Using Cisco-specific troubleshooting tools on Cisco routers and switches
• Analyzing problem symptoms and choosing a resolution strategy
• Using a problem-solving model to systematically troubleshoot a problem
• Documenting potential causes and solutions
• Knowing common data link layer characteristics and key troubleshooting targets in campus LANs
• Knowing connection sequences and key troubleshooting targets in TCP/IP, Novell IPX, and AppleTalk
• Minimizing the impact of troubleshooting tools on Cisco router performance
• Using Cisco IOS software commands and debug utilities to filter, capture, and display protocol traffic flows
• Identifying and resolving switched and routed VLAN configuration problems
• Identifying and resolving common WAN, Frame Relay, and ISDN BRI problems

Earn Your Cisco Certification with These Study Guides:
CCNA: Cisco Certified Network Associate Study Guide
CCDA: Cisco Certified Design Associate Study Guide
CCDP: Cisco Internetwork Design Study Guide