Novell GroupWise 7 Administrator Solutions Guide

Table of Contents

Introduction.

I. ARCHITECTURE.

1. GroupWise Architecture: Basics.

    Understanding a Basic GroupWise 7 System

      GroupWise

      GroupWise User

      GroupWise Post Office

      GroupWise Domain

      Primary Domain

      Secondary Domain

      The GroupWise System

      GroupWise Client

      POA

      MTA

      GroupWise Administrator

      The GroupWise Directory

      The GroupWise Message Store

      GroupWise Messenger

    Other GroupWise Objects and Services

    The Evolution of GroupWise

    For More Information

    Summary

2. Creating a GroupWise System.

    Installing GroupWise

      Creating the Master GroupWise 7 Software Distribution Directory

      Extending the eDirectory/NDS Schema and Install Administration for GroupWise 7

    Creating a GroupWise System

      Selecting the Software Distribution Directory

      Selecting an eDirectory Tree

      Choosing a System Name

    Creating the GroupWise Primary Domain

      Choosing Your Primary Domain Name

      Selecting a Primary Domain Directory

      Specifying the Domain Context

      Letting GroupWise Know Your Time Zone

      Giving the Post Office a Name

      Giving the Post Office a Home: The Post Office Directory

      Defining a Post Office Link

      Selecting Post Office Users

    Summary

3. Understanding the GroupWise Directory.

    GroupWise Directory Components

      How eDirectory Is Used

      Grafting GroupWise Objects with eDirectory

    The GroupWise Domain Database

      Creating the First WPDOMAIN.DB File (the Primary Domain)

      The Role of Domain Databases and Information Replication

      Understanding the Directory Role of the Domain Database

      Understanding Object Ownership

      How GroupWise Objects Stay Synchronized

      Knowing the Agent Information Role of the Domain Database

    The GroupWise Post Office Database

      How a WPHOST.DB File Is Modified

      The Content of a WPHOST.DB File

      What the WPHOST.DB File Provides to the POA

    Summary

4. Understanding the GroupWise Information Store.

    The Post Office Directory Structure

      How Input and Output Queues Are Used

      The Function of the OFUSER and OFMSG Directories

      The Purpose of the OFFILES Directories

      Storing Libraries in the GWDMS Directory Structure

    The Core of the Messaging System

      The User Database

      Contents of a User Database

      Message Database Content

      The User Database/Message Database Relationship

      Binary Large Objects (BLOB Files)

      The Purpose of the Deferred Message Database

      How Prime User Databases Are Made

      Using the Mailbox Index to Find Mailbox Items

      Keeping Track of Databases with the Guardian Database

    The User and Message Database Relationship

    The GroupWise Document Management System

      Shared Document Management Services Database (DMSH)

      Library Directories and Naming Conventions

    Document Reference Relationships

    For More Information

    Summary

 

II. ADMINISTRATION INTERFACE.

5. Working with GroupWise Objects.

    The GroupWise View

      Filtering the GroupWise View

      Creating GroupWise Objects

    Viewing the Domain Object

      The Domain Identification Property Page

      The Domain Post Offices Property Page

      The Domain Address Book Property Page

      The Domain Addressing Rules and Internet Addressing Property Pages

      The Domain Default WebAccess Property Page

    Viewing the Post Office Object

      The Identification Property Page

      The Post Office Settings Property Page

      The Post Office Client Access Settings Page

      The Post Office Membership Property Page

      The Post Office Resources, Distribution Lists, and Libraries Property Pages

      The Post Office Gateway Aliases Property Page

      The Post Office Internet Addressing Property Page

      The Post Office Security Property Page

      The Post Office Default WebAccess Property Page

    Configuring Library Objects

      The Library Identification Property Page

      The Library Storage Areas Property Page

    Administering User Objects

      The User GroupWise Account Property Page

      The User Distribution Lists Property Page

      The User Internet Addressing Property Page

      The User Gateway Aliases Property Page

      The User Nicknames Property Page

      The User X.400 Information Property Page

    Understanding Resource Objects

      The Resource Distribution Lists Property Page

      The Resource Nicknames Property Page

      The Resource Internet Addressing Property Page

    The Distribution List Object

      The Distribution List Identification Property Page

      The Distribution List Internet Addressing Property Page

      The Distribution List Membership Property Page

      The Distribution List Nicknames Property Page

    Summary

6. Using GroupWise System Operations.

    Accessing System Operations

    Changing Connections with Select Domain

    System Preferences

    eDirectory User Synchronization

    Creating a Custom eDirectory Attribute and Using Admin-Defined Fields

    Creating a Mobile Phone Entry in the GroupWise Address Book

    Pending Operations

    Addressing Rules

    Time Zones

    External System Synchronization

    Software Directory Management

      Creating New Software Distribution Directories

      Editing or Moving Existing Directories

      Deleting Existing Directories

      Patching or Updating Existing Directories

    Using Restore Area Management

    Internet Addressing

    Trusted Applications

    LDAP Servers

    Global Signatures

    Summary

7. GroupWise Utilities and Diagnostics.

    The GroupWise Utilities Menu

      Mailbox/Library Maintenance

      System Maintenance

      Backup/Restore Mailbox

      Recover Deleted Account

      Client Options

    Client Environment Options

      General-Allow Shared Folder Creation

      General-Allow Shared Address Book Creation

      General-Check Spelling Before Send

      General-Show Messenger Presence

      General-Enable Junk Mail Handling

      Allow Use of POP/IMAP/NNTP Accounts in the Online Mailbox

      Client Access-Client Licensing

      Client Access-Client Login Mode

      The Views Tab

      File Location-Archive Directory

      File Location-Custom Views

      Cleanup

      Cleanup-Allow Purge of Items Not Backed Up

      Cleanup-Perform Maintenance Purges on Caching/Remote

      Threshold

    Client Send Options

      Allow Use of Reply to All in Rules

      Allow Use of Internet Mail Tracking

      Wildcard Addressing

      Allow Reply Rules to Loop

      Global Signature

      Conceal Subject

      Require Password to Complete Routed Item

      Secure Item Options

      Disk Space Mgmt

    Understanding the Architecture Behind the Client Options Interface

    Using Client Options to Lock Down the GroupWise Archive

    Expired Records

    Email Address Lookup

    The Synchronize Tool

    User Move Status

    Link Configuration

      The Link Configuration Toolbar

      The Domain Drop-Down Menu

      The Outbound Links Pane

      The Inbound Links Pane

    Document Properties Maintenance

    The New System Tool

    GW/eDirectory Association

      Graft GroupWise Objects

      Invalid Associations

      Disassociate GroupWise Attributes

      Convert External Entity to User

      Convert User to External Entity

    GroupWise Diagnostics

      Display Object

      Record Enumerations

      Information

    Summary

 

III. AGENTS AND CLIENTS.

8. Configuring the Post Office Agent.

    Loading the POA

      Using the Startup File

      Using Command-Line Switches

      Learning the Switches

      When to Use Switches

    Configuring the POA

      The Identification Property Page

      The Agent Settings Property Page

      The Network Address Property Page

      The QuickFinder Property Page

      The Maintenance Property Page

      The Log Settings Property Page

      The Scheduled Events Property Page

      The SSL Settings Property Page

    Monitoring and Configuring the POA at the Console Screen

      The Configuration Options Menu

      The Options Menu

      Undocumented POA Commands and Switches

    Understanding the Agent Log

      Log Line Format

      Common Log Entries and Explanations

    Best Practices

      Carefully Considering Settings That Impact POA Performance

      Limiting the Size of the Post Office

      Limiting the Size of the Message Store

      Using One Post Office Per Server

      Dedicating the Server to GroupWise

      Monitoring Your POA Through a Web Browser

      Simple Configuration

      Advanced Configuration

    Summary

9. Configuring the Message Transfer Agent.

    Loading the MTA

      Loading the MTA with Command-Line Switches

      Learning the Switches

      Configuring the MTA

    Link Configuration and the MTA

      Creating an Indirect Connection

      Overriding Links with the Link Configuration Tool

      Configuring a Transfer Pull Link

      Scheduling Links with the Link Configuration Tool

    Message Transfer Agent Console Commands

      Restarting and Exiting the NetWare MTA

      Restarting and Exiting the Linux MTA

      The Options Menu

    Notable MTA Commands and Switches

    Understanding the MTA Log

      The Top of the Log File

      The Body of the Log

      The Process Column

    Configuring the MTA to Support Live Remote

    Best Practices

      System Design

      TCP/IP Versus UNC Links

      Moving MTAs to New IP Addresses or Ports

      Tuning the MTA

    Monitoring Your MTA Through a Web Browser

      Simple Configuration

      Monitoring the MTA with a Web Browser

    Summary

10. Installing and Configuring the GroupWise Internet Agent.

    GWIA Architecture

      Translation

      Transport

      Mailbox Access

      Architectural Summary

    Installing the GWIA

    Loading the GWIA

    Understanding GWIA Configuration Files

    Configuring the GWIA

      Understanding the GroupWise Identification Property Page

      Configuring the GWIA Access Control Property Pages

    Configuring Access Control

    Understanding the GWIA

    Understanding the GWIA Log

      Log Line Format

      Configuration Information in the GWIA Log

      Message Processing Log Entries

      POP3 Connection Log Entries

    Configuring Dial-Up Internet Access

    Monitoring the GWIA Through a Web Browser

    GWIA Configuration Files

    Best Practices

    Summary

11. Installing and Configuring GroupWise WebAccess.

    Understanding WebAccess Architecture

      Understanding the WebAccess Agent

      Understanding the WebAccess Document Viewer Agent

      Understanding the WebAccess Application

      Understanding the WebAccess Process

    Installing the GroupWise WebAccess Gateway

      Starting the Installation of the GroupWise WebAccess Gateway

      Installing the GroupWise WebAccess Agent

      Installing the GroupWise WebAccess Application

      Important GroupWise WebAccess Agent Configuration Steps

    Loading the GroupWise WebAccess Agent and Application

      Loading the GroupWise WebAccess Agent

      Loading the GroupWise WebAccess Application

    Logging In To the GroupWise WebAccess Client

    Configuring the GroupWise WebAccess Gateway

      The WebAccess Agent

      Configuring the GroupWise Optional Gateway Settings Property Page

      Understanding the GroupWise Gateway Administrators Property Page

      Configuring the WebAccess Settings Property Page

      Configuring the Access Control Settings Property Page

      Understanding the Access Control Database Management Properties Page

      Configuring the Reattach Settings Property Page

      Understanding the Post Office Links Settings Property Page

      Configuring the WebPublisher Settings Property Page

    Configuring the WebAccess Agent Subcomponents

      GroupWise WebAccess Object

      NovellSpeller Object

      GroupWiseProvider Object

      LDAPProvider Object

    Configuring the Document Viewer Agent

    Understanding the GroupWise WebAccess Console

    Understanding the GroupWise WebAccess Log Files

      WebAccess Agent Log Settings

      GroupWise WebAccess Object Log Settings

      WebAccess Speller Application

      WebAccess WebPublisher Application

    Configuring an LDAP Address Book for WebAccess

    Monitoring GroupWise WebAccess Through a Web Browser

      Monitoring the Agent from a Web Browser

      Monitoring the Application from a Web Browser

    Advanced Installation Options for WebAccess

    Changing the GroupWise WebAccess Login Experience

    Skipping the GroupWise WebAccess Language Page

    Disabling the GroupWise Document Management Options

    Specifying WebAccess Client Themes

    Best Practices

    Summary

12. Administering the GroupWise Client.

    Understanding the GroupWise Windows Client Installation Process

    Understanding the Components That are Part of a GroupWise Installation

    Introducing the GroupWise MSI installation

    Installing the GroupWise Client from CD

      GroupWise Client Installation Requirements Scenario

      SETUP.CFG and SETUP.INI Changes for the Client

      Testing and Finalizing the Client Installation

    Installing the GroupWise Client by Running SETUP.EXE from a Network Drive

      Network Installation Requirements Scenario

      Network Installation SETUP.CFG and SETUP.INI Changes

      Testing and Finalizing the Network Installation

    Distributing the GroupWise Client via ZENworks

    Creating a SETUPIP GroupWise Client Distribution System

      Creating the SETUPIP.EXE Client Utility

      Configuring the SETUPIP Host Web Server

    Upgrading the GroupWise Client via a Network Drive

      The Auto-Update Algorithm

      Upgrading All Users on a Post Office with a Mapped Drive to the GroupWise SDD

      Upgrading the GroupWise Client with SETUPIP

    Adding Grace Logins Before a Forced Upgrade

    Forcing a Windows Registry Change Through SETUP.CFG

    Auditing the GroupWise Client Upgrade

    Understanding the GroupWise Login Process

      Is GroupWise Code in Memory?

      Command-Line Options on The Shortcut

      The Registered Network Provider

      Novell eDirectory

      The Windows Registry

      Domain Name Service

      NGWNAMESERVER Redirection

      Prompting the User

    Administering the Login Process

      Configuring eDirectory

      Configuring DNS

    Administering GroupWise Client Options

    Comparing GroupWise Clients on Windows and Other Platforms

      GroupWise 7 32-Bit Windows Client

      GroupWise 7 Cross-Platform Client on Linux and Apple

      Evolution Connection to GroupWise 7

      GroupWise Connector for Outlook

      GroupWise 6.5 32-Bit Windows Client for Windows 9x and Me

      GroupWise 7 WebAccess Full-Featured Browser Support

      GroupWise 7 WebAccess/Wireless Simple HTML Browser Support Usable for PDA and Phones

      GroupWise Internet Agent POP3/IMAP4

    Summary

 

IV. PRACTICAL ADMINISTRATION.

13. Moving Users.

    Understanding the Directory-Level Move of a GroupWise User Object

      Determining When a Move Is Pending

      Understanding the Chronology of the Move-User Process

    Moving a GroupWise User

    Assessing the Success of a User Move

    Using the User Move Status Utility When Something Goes Wrong

      The User Moved