A+ Guide to Software: Managing, Maintaining, and Troubleshooting, 4/e

1.Introducing Operating Systems
2.Installing Windows 2000/XP
3.Maintaining Windows 2000/XP
4.Supporting Windows 2000/XP Users and Their Data
5.Troubleshooting Windows 2000/XP Startup
6.Windows 9x/ME Commands and Startup Disk
7.Supporting Windows 9x/ME
8.PCs on a Network
9.PCs on the Internet
10.Securing your PC and LAN
11.Supporting Printers and Scanners
12.The Professional PC Technician
Appendices
A.How an OS Uses System Resources
B.Introducing Linux
C.Introducing the Mac OS
D.Supporting Windows NT Workstation
E.CompTIA List of Acronyms

 

Features

Maps fully to CompTIAs 2006 A+ Exams

A+ Table of Contents provides quick reference to all A+ material.

New chapter on security covers securing a computer or small network and has extensive coverage on how to rid a system of malicious software

New chapter on professionalism helps the student become more customer focused and teaches new communication skills.

All content on installation, configuration, maintenance, and troubleshooting has been updated and made current. New content includes scanners, as well as setting up, securing and using a wireless LAN.

A+ certification icons and A+ tips highlight all of the material related to the exams, so students can pay close attention to the pertinent information.

Includes extensive pedagogical aids, such as A+ Exam Tips, Applying Concepts, Key Terms, Reviewing the Basics, Hands-On Projects, and Real Problems, Real Solutions