Simulation-based Lean Six-Sigma and Design for Six-Sigma (基於模擬的精實六標準差與六標準差設計)

Basem El-Haik, Raid Al-Aomar

Simulation-based Lean Six-Sigma and Design for Six-Sigma
  • 出版商: Wiley
  • 出版日期: 2006-11-01
  • 售價: $6,050
  • 貴賓價: 9.5 折 $5,748
  • 語言: 英文
  • 頁數: 404
  • 裝訂: Hardcover
  • ISBN: 0471694908
  • ISBN-13: 9780471694908

    • 海外代購書籍(需單獨結帳)

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Description

This is the first book to completely cover the whole body of knowledge of Six Sigma and Design for Six Sigma with Simulation Methods as outlined by the American Society for Quality. Both simulation and contemporary Six Sigma methods are explained in detail with practical examples that help understanding of the key features of the design methods. The systems approach to designing products and services as well as problem solving is integrated into the methods discussed.
 

Table of Contents

PREFACE.

PART I SIX-SIGMA FUNDAMENTALS.

1 Six-Sigma Fundamentals.

1.1 Introduction.

1.2 Quality and Six-Sigma Defined.

1.3 Introduction to Process Modeling.

1.4 Introduction to Business Process Management.

1.5 Measurement Systems Analysis.

1.6 Process Capability and Six-Sigma Process Performance.

1.7 Overview of Six-Sigma Improvement: DMAIC.

1.8 Six-Sigma Goes Upstream: Design for Six-Sigma.

1.9 Summary.

2 Lean Six-Sigma Fundamentals.

2.1 Introduction.

2.2 Lean Six-Sigma Approach.

2.3 LSS-Enhanced DMAIC.

2.4 Lean Manufacturing.

2.5 Value Stream Mapping.

2.6 Lean Techniques.

2.7 Summary.

3 Design for Six-Sigma Fundamentals.

3.1 Introduction.

3.2 Transaction-Based Design for Six-Sigma.

3.3 Service Design for Six-Sigma.

3.4 Service DFSS: The ICOV Process.

3.5 Service DFSS: The ICOV Process in Service Development.

3.6 Summary.

PART II SIMULATION FUNDAMENTALS.

4 Basic Simulation Concepts.

4.1 Introduction.

4.2 System Modeling.

4.3 Simulation Modeling.

4.4 The Role of Simulation.

4.5 Simulation Software.

4.6 Summary.

5 Discrete Event Simulation.

5.1 Introduction.

5.2 System Modeling with DES.

5.3 Elements of Discrete Event Simulation.

5.4 DES Mechanisms.

5.5 Manual Simulation Example.

5.6 Computer DES Example.

5.7 Summary.

6 The Simulation Process.

6.1 Introduction.

6.2 Categories of Simulation Studies.

6.3 Systematic Simulation Approach.

6.4 Steps in a Simulation Study.

6.5 Example: Applying Simulation Process to a Hospital Emergency Room.

6.6 Summary.

7 Simulation Analysis.

7.1 Introduction.

7.2 Terminating Versus Steady-State Simulation.

7.3 Determination of Simulation Run Controls.

7.4 Variability in Simulation Outputs.

7.5 Simulation-Based Optimization.

PART III SIMULATION-BASED SIX-SIGMA AND DESIGN FOR SIX-SIGMA.

8 Simulation-Based Six-Sigma Road Maps.

8.1 Introduction.

8.2 Lean Six-Sigma Process Overview.

8.3 Simulation-Based Lean Six-Sigma Road Map.

8.4 Simulation-Based Design for a Six-Sigma Road Map.

8.5 Summary.

9 Simulation-Based Lean Six-Sigma Application.

9.1 Introduction.

9.2 3S-LSS Integrated Approach.

9.3 3S-LSS Case Study.

9.4 Summary.

10 Simulation-Based Design for Six-Sigma Application.

10.1 Introduction.

10.2 3S-DFSS Process.

10.3 3S-DFSS Case Study: Dental Clinic Redesign.

10.4 Summary.

11 Practical Guide to Successful Development of Simulation-Based Six-Sigma Projects.

11.1 Introduction.

11.2 Characteristics of a 3S Application.

11.3 Ingredients for a Successful 3S Program.

11.4 Framework for Successful 3S Implementation.

11.5 3S Project Charter.

11.6 3S Software Tools.

APPENDIX A BASIC STATISTICS.

APPENDIX B RANDOM NUMBERS.

APPENDIX C AXIOMATIC DESIGN.

APPENDIX D TAGUCHI’S QUALITY ENGINEERING.

APPENDIX E PROCESS MAPPING.

APPENDIX F VENDORS.

REFERENCES AND FURTHER READING.

INDEX.

商品描述(中文翻譯)

描述
這是第一本全面涵蓋美國品質協會所概述的六標準差（Six Sigma）及六標準差設計（Design for Six Sigma）與模擬方法的知識體系的書籍。書中詳細解釋了模擬和當代六標準差方法，並提供實際範例以幫助理解設計方法的關鍵特徵。設計產品和服務以及問題解決的系統方法也融入了所討論的方法中。

目錄
前言
第一部分 六標準差基礎
1 六標準差基礎
1.1 介紹
1.2 品質與六標準差的定義
1.3 流程建模介紹
1.4 商業流程管理介紹
1.5 測量系統分析
1.6 流程能力與六標準差流程績效
1.7 六標準差改進概述：DMAIC
1.8 六標準差向上游延伸：六標準差設計
1.9 總結
2 精益六標準差基礎
2.1 介紹
2.2 精益六標準差方法
2.3 精益六標準差增強的DMAIC
2.4 精益製造
2.5 價值流圖
2.6 精益技術
2.7 總結
3 六標準差設計基礎
3.1 介紹
3.2 基於交易的六標準差設計
3.3 六標準差的服務設計
3.4 服務DFSS：ICOV過程
3.5 服務DFSS：ICOV過程在服務開發中的應用
3.6 總結
第二部分 模擬基礎
4 基本模擬概念
4.1 介紹
4.2 系統建模
4.3 模擬建模
4.4 模擬的角色
4.5 模擬軟體
4.6 總結
5 離散事件模擬
5.1 介紹
5.2 使用DES的系統建模
5.3 離散事件模擬的要素
5.4 DES機制
5.5 手動模擬範例
5.6 電腦DES範例
5.7 總結
6 模擬過程
6.1 介紹
6.2 模擬研究的類別
6.3 系統化模擬方法
6.4 模擬研究的步驟
6.5 範例：將模擬過程應用於醫院急診室
6.6 總結
7 模擬分析
7.1 介紹
7.2 終止模擬與穩態模擬
7.3 確定模擬運行控制
7.4 模擬輸出的變異性
7.5 基於模擬的優化
第三部分 基於模擬的六標準差與六標準差設計
8 基於模擬的六標準差路線圖
8.1 介紹
8.2 精益六標準差流程概述
8.3 基於模擬的精益六標準差路線圖
8.4 基於模擬的六標準差設計路線圖

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