Systems Analysis and Design, 9/e (IE-Paperback) (系統分析與設計，第9版 (IE-平裝本))

<內容簡介>

For undergraduate systems analysis and design courses.
Kendall and Kendall's Systems Analysis and Design, 9e, is a human-centered book that concisely presents the latest systems development methods, tools, and techniques to students in an engaging and easy-to-understand manner.
Flexible text organization.
The five major parts of the text can be varied and supplemented by using real-world projects, HyperCase experiences, or other materials available on the instructor’s resource section of the Companion Website.
•Part 1: Systems Analysis Fundamentals (Chapters 1-3) focuses on the basics of what an analyst does, how emerging information systems fit into organizations, ecommerce project management coverage, and how to manage a systems project using special software tools. Part 1 now includes introductions of the three main methodologies of the systems development life cycle (SDLC), expanded coverage of evaluating software and hardware, when to use COTS (commercial off the shelf software), and earlier, expanded material on creating the project charter.
•Part 2: Information Requirements Analysis (Chapters 4-6) emphasizes the use of systematic and structured methodologies for performing information requirements analysis. The information in these chapters enables students to understand the approach to systems development.
•Part 3: The Analysis Process (Chapters 7-10) details the analysis process, and builds on the previous two parts to move students into analysis of data flows as well as structured and semi-structured decisions. 
•Part 4: The Essentials of Design (Chapters 11-14) covers designing output, the design of web-based forms, relations between output method and content, the effect of output on users, and designing good forms and screens. 
•Part 5: Quality Assurance and Implementation (Chapters 15-16) focuses on designing accurate data entry procedures and includes material on managing the supply chain through the effective design of business-to-business (B2B) ecommerce.
Design Features help students easily grasp the subject matter.
•Conceptual Diagrams introduce system analyst tools through called-out functions and color-coding.
•Computer Displays demonstrate software features using actual software screen shots.
•Paper Forms show input and output design as well as the design of questionnaires. Blue ink identifies information filled in by users.
•Tables organize and classify text and numbers in an easy-to-read format.
Pedagogical Features
•Learning Objectives are listed at the beginning of every chapter.
•Summaries tie together the salient points of each chapter while providing an excellent source of review for exams.
•Keywords and Phrases 
•Review Questions 
•Problems
•Group Projects help students work together in a systems team to solve important problems that are best solved through group interaction
•Consulting Opportunities. More than 50 minicases throughout the book address relevant and emerging topics that have arisen in the field, including designing systems from an HCI perspective, ecommerce applications for the Web, COTS software, and using UML to model information systems from an object-oriented perspective. Consulting Opportunities can be used for stimulating in-class discussions, or assigned as homework or take-home exam questions. 
•Mac Appeal feature columns update students on innovative design software available on Mac® and the iTunes Store®.
•HyperCase Experiences. New scenarios, graphics, and problems to accompany HyperCase are incorporated in this edition. HyperCase is a Web-based, interactive software that presents an organization called Maple Ridge Engineering (MRE) in a colorful, three-dimensional graphics environment. With HyperCase, students become immediately immersed in organizational life; they can interview people, observe office environments, analyze their prototypes, and review the documentation of their existing systems. With HyperCase, professors have exciting multimedia material for the systems analysis and design class.
•CPU Case Episodes. The CPU case runs throughout the text, taking students through all phases of the systems development life cycle. Students can use Microsoft Access, Microsoft Visio, or Visible Analyst to complete new assignments. 

New To This Edition
The Ninth Edition of Kendall & Kendall: Systems Analysis and Design includes extensive changes inspired by the swift transformations in the IS field over the last three years, and they are included as a response to the thoughtful input of our adopters, students, and reviewers. Many innovative and upgraded features are incorporated throughout this new edition. In particular: 
•New coverage of how systems analysts and organizations can participate in open source communities (Chapter 1) 
•Expanded coverage of the analyst role in ERP (enterprise systems) (Chapter 2) 
•New in-depth coverage of project management techniques (Chapter 3) 
•Expanded coverage of when to use cloud services versus purchasing hardware and software (Chapter 3)
•New coverage of time estimation techniques for project management (Chapter 3) 
•New coverage of the work breakdown structure (WBS) for project management (Chapter 3)
•New material on designing corporate and ecommerce sites to include Web 2.0 technologies and social media (Chapter 11)
•Innovative treatment of designing apps for smartphone and tablets (Chapter 11)
•Expanded coverage of designing input for intranets, the Web, smartphones, and tablets (Chapter 12)
•New material on the relationship of business intelligence to data warehouses, big data, business analytics and text analytics (Chapter 13)
•Innovative coverage on designing gesture-based interfaces for smartphones and tablets (Chapter 14)
•Additional material on designing alerts, queries, and notices for smartphones and tablets (Chapter 14)
•Innovative handling of designing two-dimensional (2D) codes such as Microsoft Tags and QR codes for input (Chapter 15)
•New material on how service-oriented architecture and cloud computing are changing the nature of information systems design (Chapter 16)
•Expanded coverage of ERP systems and their relationship to cloud computing (Chapter 16)

<章節目錄>

I. SYSTEMS ANALYSIS FUNDAMENTALS
1. Systems, Roles, and Development Methodologies
2. Understanding and Modeling Organizational Systems

3. Project Management
II. INFORMATION REQUIREMENTS ANALYSIS
4. Information Gathering: Interactive Methods
5. Information Gathering: Unobtrusive Methods
6. Agile Modeling and Prototyping
III. THE ANALYSIS PROCESS
7. Using Data Flow Diagrams
8. Analyzing Systems Using Data Dictionaries
9. Process Specifications and Structured Decisions
10. Object-Oriented Systems Analysis and Design Using UML
IV. THE ESSENTIALS OF DESIGN
11. Designing Effective Output
12. Designing Effective Input
13. Designing Databases
14. Human-Computer Interaction
V. QUALITY ASSURANCE AND IMPLEMENTATION
15. Designing Accurate Data Entry Procedures
16. Quality Assurance and Implementation