IT Services: Costs, Metrics, Benchmarking and Marketing (Paperback)
Anthony Tardugno
- 出版商: Prentice Hall
- 出版日期: 2000-03-20
- 售價: $2,100
- 貴賓價: 9.5 折 $1,995
- 語言: 英文
- 頁數: 230
- 裝訂: Paperback
- ISBN: 0132621959
- ISBN-13: 9780132621953
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相關分類:
行銷/網路行銷 Marketing
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商品描述
Offers a total roadmap for executives building enterprise-wide operations centers; practical help for managers seeking to deliver cost effective support and invaluable insight for IT customers who need to know what they can expect from their technology professionals. DLC: Computer service industry.
商品描述(中文翻譯)
本書提供了一個全面的指南,供高層管理人員建立企業級運營中心使用;對於尋求提供具有成本效益的支援的經理人來說,提供了實用的幫助;對於需要了解他們可以從技術專業人員那裡期望什麼的IT客戶來說,提供了寶貴的見解。DLC:電腦服務行業。