IT Production Services
暫譯: IT 生產服務

Harris Kern, Rich Schiesser, Mayra Muniz

  • 出版商: Prentice Hall
  • 出版日期: 2004-05-20
  • 定價: $1,280
  • 售價: 5.0$640
  • 語言: 英文
  • 頁數: 208
  • 裝訂: Hardcover
  • ISBN: 0130659002
  • ISBN-13: 9780130659002
  • 立即出貨(限量) (庫存=3)

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商品描述

"...describes in practical terms one of the most important functions of an IT infrastructure: that of deploying a well-designed development system into a well-running production system."
--Kenneth Moskowitz, CIO, Thomson Financial

"The Production Acceptance assessment worksheets are extremely valuable in evaluating the quality of an IT infrastructure..."
--Brian Shield, EVP, CIO, The Weather Channel

"The Ten Commandments for establishing an ideal IT environment. Should be followed religiously."
-- Joe Feiu, VP, NeoDimensions

"...presents the critical technical aspects of world-class infrastructure in a very business-like manner."
-- Mark Egan, CIO, Symantec Corporation

"Hundreds of books describe how to design and develop world-class applications, but few ever describe how to successfully deploy these systems. Until now."
-- Rachel Pong, COO, Exonomy Limited, A subsidiary of Standard Chartered Bank

"...clearly addresses how to effectively deploy and support world-class applications."
--Bill Parker, CIO, Agway

The best enterprise IT organizations have discovered the secret to high-performance infrastructure management: build a true Production Services function and realistic Production Acceptance processes. By doing so, they've achieved outstanding reliability, availability, and serviceability... transforming themselves from overpriced support centers into world-class service providers.

IT Production Services shows you how to do it, too. Drawing on data compiled from 200+ enterprise IT assessments, it's your start-to-finish guide for effective IT infrastructure management in business-critical environments.

  • Presents "Ten Commandments" for designing cost-effective, efficient IT organizations
  • Covers all three key ingredients: people, processes, and technology
  • Shows why transitioning systems straight from development to operations is a recipe for failure
  • Includes case studies from the authors’ experience consulting with Fortune 500 and Global 2000 companies
  • Answers today's most frequently asked questions about managing IT infrastructure
  • Shows how to infuse accountability throughout your IT organization

Endorsed by CIOs and senior executives at Symantec, Thomson Financial, The Weather Channel, Agway, and many other leading firms

Whether you're a CxO, IT director, manager, or architect, IT Production Services will help you optimize your IT organization -- hands-on. 

商品描述(中文翻譯)

「...以實用的方式描述了IT基礎設施中最重要的功能之一:將設計良好的開發系統部署到運行良好的生產系統中。」
-- Kenneth Moskowitz, CIO, Thomson Financial

「生產驗收評估工作表在評估IT基礎設施的質量方面極具價值...」
-- Brian Shield, EVP, CIO, The Weather Channel

「建立理想IT環境的十條戒律,應該嚴格遵循。」
-- Joe Feiu, VP, NeoDimensions

「...以非常商業化的方式呈現了世界級基礎設施的關鍵技術方面。」
-- Mark Egan, CIO, Symantec Corporation

「數百本書描述了如何設計和開發世界級應用程式,但很少有書籍描述如何成功部署這些系統。直到現在。」
-- Rachel Pong, COO, Exonomy Limited, 標準渣打銀行的子公司

「...清楚地說明了如何有效地部署和支持世界級應用程式。」
-- Bill Parker, CIO, Agway

最佳的企業IT組織已經發現高效能基礎設施管理的秘密:建立真正的生產服務功能和現實的生產驗收流程。通過這樣做,他們實現了卓越的可靠性、可用性和可維護性... 將自己從高價位的支持中心轉變為世界級的服務提供者。

IT Production Services 也將教你如何做到這一點。根據200多個企業IT評估所編纂的數據,它是你在業務關鍵環境中有效管理IT基礎設施的全過程指南。


  • 提出設計具成本效益和高效IT組織的「十條戒律」

  • 涵蓋三個關鍵要素:人員、流程和技術

  • 顯示為何將系統直接從開發轉移到運營是失敗的配方

  • 包括作者在與《財富》500強和全球2000強公司諮詢中的案例研究

  • 回答當今有關管理IT基礎設施的最常見問題

  • 展示如何在你的IT組織中注入問責制

獲得Symantec、Thomson Financial、The Weather Channel、Agway及其他許多領先公司的CIO和高層主管的推薦

無論你是CxO、IT主管、經理還是架構師,IT Production Services 將幫助你優化你的IT組織——親身實踐。