Web-Based Infrastructures: A 4-D Framework

How to maximize the value of your next Web-centered initiative.

Drawing on powerful lessons from recent years, this book identifies the critical "business, people, process, and technology" elements associated with successful Web-centered IT and business initiatives. Plus it shows exactly how to integrate all four elements to deliver maximum value. Web-Based Infrastructures: A 4D Framework outlines both the unique and "classic" issues that surround Web-based IT initiatives, then presents critical process solutions that transcend technology to cover every dimension of the business. In addition, it defines a solid and powerful 4D framework that will support virtually any project or initiative.

• Leveraging IT best practices to define and deliver Web-centered businesses and business processes
• A phased, disciplined project management approach to creating value
• New value chain methodologies, analysis, and redesign techniques for the Web-centered enterprise
• High-velocity implementation solutions built upon the reality of constant change

Web-Based Infrastructures: A 4D Framework will dramatically improve the way IT professionals and managers work together to design, implement, and manage technology infrastructure, and how they use that infrastructure for competitive advantage.

Table of Contents

Preface.
Acknowledgments.

I. WHAT IS AN E-BUSINESS?

1. Drivers of the E-World.
2. Why the 4D Framework?

II. INTO THE MATRIX.

3. The First Dimension: E-Drivers.
4. The Second Dimension: Phased Implementation.

III. THE THIRD DIMENSION: REDESIGN DISCIPLINES.

5. Value Chain Analysis.
6. Value Chain Program and Value Chain Linking.

IV. WHERE TO NOW?

7. High-Velocity Process Management.
8. Change Management.
9. Implementing the E-Change Management Process.
10. Case Study: Fictitious ABC Company.

V. APPENDICES.

Appendix A. Assessment.
Appendix B. E-Business Project Management.
Appendix C. Case Study.
Appendix D. Example of Change Control Templates.
Index.