Preparing for .NET Enterprise Technologies: A Practical Guide for People, PCs, and Processes Interacting in a .NET World (Paperback)

Nelson Ruest, Danielle Ruest

Preparing for .NET Enterprise Technologies: A Practical Guide for People, PCs, and Processes Interacting in a .NET World (Paperback)
  • 出版商: Addison Wesley
  • 出版日期: 2001-10-23
  • 定價: $1,350
  • 售價: 5.0 折 $675
  • 語言: 英文
  • 頁數: 384
  • 裝訂: Paperback
  • ISBN: 0201734877
  • ISBN-13: 9780201734874
  • 相關分類: .NET

    • 立即出貨(限量) (庫存=1)

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Table of Contents

Preface.
Introduction: The .NET Infrastructure Roadmap.

The Scope of the Book.
The EMF.
The .NET Roadmap.
The .NET Reading Map.
 

I. THE ROADMAP TO .NET ENTERPRISE TECHNOLOGIES.

 

 


1. An Ever-Changing World.

Human Nature.
Basic Personality Types.
Change in IT.

The Emotional Cycles of Change.
Stability within an Ever-Changing Environment.
Change Management Processes.

The QUOTE System: A Structured Approach for Change Management.
Going with the Flow.
A World of Service.
Defining Service.
Service in an IT World.

CASE STUDY: Implementing a Major IT Change.
Harmonizing Change in IT Environments.
CASE STUDY: Moving to a New Operating System.
Chapter Roadmap.
The Generic QUOTE Roadmap.


2. Developing an IT Service Framework.

Defining IT Services.
The Driving Principles of Quality IT Service.
Diversity within the Organization.
Standardization, Rationalization, and Certification.

Using a Strategic Plan for Change.
Defining the Vision.
Objectives for a Strategic IT Plan.

Defining the Driving Principles of Change.
Controlling the Impact of Change.
Acquisition Guidelines.
IT Service Use Guidelines.

Managing Total Cost of Ownership.
Zero Administration for Windows.
The Move to an Enterprise Architecture.
The Foundation of a Change Management Strategy.
The Global Architecture.
The Foundation of the Global Architecture.
Applying the Outer Structure to the Framework.

The Scope of Windows 2000.
A Scalable Framework Vision.
Using the QUOTE System.
CASE STUDY: Four Ministry Merger.
CASE STUDY: PC Software Rationalization.
CASE STUDY: Designing an Active Directory.
Chapter Roadmap.


3. The Essence of the Framework.

Microsoft's .NET Architecture.
A Distributed Services Architecture.
Using a Structural Model.

An OSI Networking Reference Model for PCs and Servers.
Physical Layer.
Operating System Layer.
Networking Layer.
Storage Layer.
Security Layer.
Communications Layer.
Commercial Tool Layer.
Presentation Layer.
Corporate Tool Layer.

A Complete Model.
The IT Model for Service Points of Access.
The Benefits of the IT Model for Service Points of Access.
Defining Targets for the EMF.
Targets for the Client.
Targets for the Network.
Targets for the Organization.

CASE STUDY: Standardizing SPAs for the PC.
Using the QUOTE System.
Chapter Roadmap.


4. Supporting Processes.

Rationalizing the Enterprise.
The Effectiveness of Rationalization.
Rationalization Costs.
Software Lifecycle Management.

Certification Processes.
The Evolution of Software.
Facing DLL Hell.
Windows 2000 and DLL Hell.
Stabilizing Windows Technologies.
A Certification Approach: Complete DLL Management.
Using a Certification Center.

Presentation Layer Management.
Defining the Presentation Layer.
Group Customization of the Presentation Layer.
Managing Web Content on the Desktop.

Using the QUOTE System.
Chapter Roadmap.


5. Standardization Management Processes.

Traditional IT Service Structures.
A .NET Framework Management Structure.
Supporting Technologies.
Designing a Service Model for IT.
Managing Standard IT Environments.

Moving to the EMF.
Developing for the EMF.
Centralized versus Decentralized Development.
Centralized Development Strategies.
Decentralized Development Strategies (DDS).

CASE STUDY: DDS Deployment and Update System.
A .NET Development Support Program.

Supporting the EMF.
Usage and Productivity Support.
Local Productivity Support Teams.
Managing User Change Requests.

Using the QUOTE System.
CASE STUDY: Local Productivity Support Teams.
Chapter Roadmap.
 

II. IMPLEMENTING .NET ENTERPRISE TECHNOLOGIES.

 

 


6. Putting the Enterprise ManagementFramework in Place.

Managing IT Change.
The Cyclical Nature of IT Change.
Moving to the EMF.
Mapping the Project through Deliverables.

Using a Structured Project Approach.
The QUOTE Cycle.
QUOTEs within QUOTEs.

CASE STUDY: Applying the QUOTE System to a Large Deployment Project.
Deploying the EMF.
Preparatory Activities for Delivery.
Delivery Support Tools.

Using the QUOTE System.
CASE STUDY: PC Deployment Program.
Chapter Roadmap.


7. Project Management.

The Golden Rules of Deployment Projects.
Deployment Project Truisms.
Working SMART.
Preparing the Project.
Putting Tools and Processes in Place.

CASE STUDY: Managing Project Meetings.
Creating the Project Plan.
Inventorying the Organization (Question Phase).
Creating a Learning Environment (Understand Phase).
Defining a Technology Transfer Methodology (Organize Phase).
Deployment and Activation (Transfer Phase).

CASE STUDY: Supporting a Migration.
Project Finalization (Evaluate Phase).

Using the QUOTE System.
Chapter Roadmap.


8. Communications in an EnterpriseManagement Framework.

The Communications Process.
The Principles of Communications.
Knowledge Management: The Internal Village.
Communications in Migration Projects.

CASE STUDY: Migrating to a “Locked” PC.
Managing Change through Communications.

CASE STUDY: Making People Listen.
A Structured Communications Plan.
Communications Plan Structure.
Audience Identification.
Dividing the Plan into Project Phases.
Defining Clear Objectives for the Plan.
Message Structure.
Message Delivery Timings.
Communications Plan Delivery Rules.
The Communications Team.
Message Delivery Mechanisms.

A Sample EMF Communications Plan.
Question Phase (Planning).
Understand Phase (Preparation).
Organize Phase (Pilot).
Transfer Phase (Deployment).
Evaluate Phase (Project Review).
Recurring Communications.

Using the QUOTE System.
CASE STUDY: Implementing a Project Communications Program.
Chapter Roadmap.


9. Training: A Change Management Tool.

Using Training to Manage Change.
Managing Change through Training.
A Migration Project Training Program.
The Positive Impact of Automation in Training.

Support for Continuous Learning.
An Internal Support Program.
Continuous Learning Management.

The Migration Training Plan.
The Training QUOTE.
Question Phase (Planning).
Understand Phase (Preparation).
Organize Phase (Pilot).
Transfer Phase (Deployment).
Evaluate Phase (Project Review).

Recurring Training.
Using the QUOTE System.
CASE STUDY: Implementing a Complete Training Program.
Chapter Roadmap.


10. Profiting from .NET Enterprise Technologies.

The Evaluation of the Framework.
Completing the EMF.
Change and the EMF.
Taking Small Steps toward Change.

Lessons Learned.
The Final QUOTE.
 

III. APPENDIXES.

 

 


Appendix A: The Global Architecture Grid.
Appendix B: Essential Standards.
Appendix C: Inventory Data Sheet.
Appendix D: SPA Object Content List.
Appendix E: User Survey Questionnaire.
Appendix F: Sample Standard Operating Procedures.
Bibliography.
Index.

商品描述(中文翻譯)

目錄

前言。

導讀：.NET基礎架構路線圖。

本書範圍。

EMF（企業架構框架）。

.NET路線圖。

.NET閱讀地圖。
 

I. 通往.NET企業技術的路線圖。

 

 



1. 不斷變化的世界。

人性。
基本人格類型。

IT的變化。



變化的情緒循環。

在不斷變化的環境中保持穩定。
變革管理流程。



QUOTE系統：變革管理的結構化方法。

隨波逐流。

服務的世界。
定義服務。

IT世界中的服務。



案例研究：實施重大IT變革。

協調IT環境中的變革。

案例研究：遷移到新的操作系統。

章節路線圖。

通用QUOTE路線圖。



2. 建立IT服務框架。

定義IT服務。

優質IT服務的驅動原則。
組織內的多樣性。

標準化、合理化和認證。



使用戰略計劃進行變革。
定義願景。

戰略IT計劃的目標。



定義變革的驅動原則。
控制變革的影響。

收購指南。

IT服務使用指南。



管理總擁有成本。

Windows的零管理。

轉向企業架構。

變革管理策略的基礎。
全球架構。

全球架構的基礎。

將外部結構應用於框架。



Windows 2000的範圍。

可擴展的框架願景。

使用QUOTE系統。

案例研究：四個部門的合併。

案例研究：PC軟件合理化。

案例研究：設計活動目錄。

章節路線圖。



3. 框架的本質。

微軟的.NET架構。
分佈式服務架構。

使用結構模型。



PC和服務器的OSI網絡參考模型。
物理層。

操作系統層。

網絡層。

存儲層。

安全層。

通信層。

商業工具層。

演示層。

企業工具層。



完整的模型。

服務接入點的IT模型。

IT模型對服務接入點的好處。

為EMF定義目標。
客戶端的目標。

網絡的目標。

組織的目標。



案例研究：標準化PC的服務接入點。

使用QUOTE系統。

章節路線圖。



4. 支持流程。

合理化企業。
合理化的有效性。

合理化成本。

軟件生命周期管理。



認證流程。
軟件的演進。

面對DLL地獄。

Windows 2000和DLL地獄。

穩定Windows技術。

認證方法：完整的DLL管理。

使用認證流程。



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