The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
暫譯: 會員經濟:尋找你的超級用戶,掌握永續交易,建立持續收入

Robbie Kellman Baxter

相關主題

商品描述

In today’s business world, it takes more than a website to stay competitive. The smartest, most successful companies are using radically new membership models, subscription-based formats, and freemium pricing structures to grow their customer base―and explode their market valuation―in the most disruptive shift in business since the Industrial Revolution.

This is The Membership Economy.

Written by an expertconsultant, this groundbreaking book will show you how to turn ordinary customers into members for life. Learn how to:

  • Turn digital subscriptions into forever sales
  • Build an online community your customers will love
  • Develop new loyalty programs that really pay off
  • Transform freemium users into superusers
  • Create a self-generating revenue stream
  • Keep memberships and profits growing for years to come

Whether you’re a small business with limited resources, an established company using a traditional business model, or a hungry start-up who wants a bigger bang for your buck, this comprehensive guide provides a wealth of membership-building options to suit every need.

You’ll learn the best-kept secrets of top industry leaders, from global giants like Am Ex and Weight Watchers to smaller dot-com successes like SurveyMonkey and Pandora. You’ll find proven strategies for creating membership programs for everything from vacation timeshares and car rentals to video streaming and Software-as-a-Service.

Most importantly, you’ll discover what works, and what doesn’t, from some of the key players in the new membership economy. It’s not about ownership; it’s about access, options, and freedom.

When you join forces with your customers, membership has its rewards―for you, your company, and your continued success.

商品描述(中文翻譯)

在當今的商業世界中,僅僅擁有一個網站已不足以保持競爭力。最聰明、最成功的公司正在使用全新的會員模式、基於訂閱的格式和免費增值定價結構來擴大客戶基礎——並在自工業革命以來最具顛覆性的商業變革中,提升其市場估值。

這就是《會員經濟》。

這本開創性的書籍由一位專家顧問撰寫,將向您展示如何將普通客戶轉變為終身會員。您將學會如何:
- 將數位訂閱轉變為永久銷售
- 建立一個客戶喜愛的在線社群
- 開發真正有回報的新忠誠計劃
- 將免費增值用戶轉變為超級用戶
- 創造自我生成的收入來源
- 使會員資格和利潤在未來幾年持續增長

無論您是一家資源有限的小型企業、一家使用傳統商業模式的成熟公司,還是一家渴望獲得更大回報的初創企業,這本全面的指南提供了豐富的會員建設選項,以滿足各種需求。

您將學到行業領袖的最佳秘訣,從全球巨頭如美國運通(Am Ex)和減重者(Weight Watchers),到較小的網路成功案例如SurveyMonkey和Pandora。您將找到針對從度假時租和汽車租賃到視頻串流和軟體即服務(Software-as-a-Service)的會員計劃的經驗策略。

最重要的是,您將發現在新會員經濟中,什麼是有效的,什麼是無效的。這不關乎擁有權;而是關於訪問、選擇和自由。

當您與客戶攜手合作時,會員資格將帶來回報——對您、您的公司以及您持續的成功。