Business Innovation for the Post-Pandemic Era in Vietnam

Thuan Nguyen Hoang is a Senior lecturer and Senior program manager for the Digital business program and Senior major coordinator for Business & Technology major in The Business School of RMIT Vietnam. He has been a founder of Vietnam Association for Information Systems (VAIS). Thuan has a PhD in Information systems from Victoria University of Wellington, New Zealand. He has published +40 papers, including journal articles in Communications of the Association for Information Systems, Information Systems Frontiers, Australasian Journal of Information Systems, Group Decision and Negotiation, Journal of Retailing and Consumer Services, The International Review of Retail, Distribution and Consumer Research, Scandinavian Journal of Information Systems, and several international refereed conferences, such as the Pacific Asia Conference on Information Systems, Australasian Conference on Information Systems, and other international conferences.

Hung Nguyen holds a PhDin Operations and Management and has over ten years of working experience in the field of corporate training and management consulting. His areas of expertise include operations and production management, and benchmarking manufacturing operations. He publishes in the Journal of Cleaner Production, Journal of Production Planning and Control, Supply Chain Management: International journal and others. Before joining RMIT University, Hung was a consultant for the Benchmarking for Business Competitiveness (MGSM and IBM Australia) and the Gartner Business Analysis (Ecommerce network in the Asia Pacific). In Vietnam, Hung was a trainer and consultant for more than 200 middle and top executives in HCMC and Hanoi (Diethelm, Total, Unilever, Vifon, Vietnam Airline, Novartis, Petro Vietnam, etc.). He also served as a consultant for the UNESCAP-GTZ project on export promotion and development plans for SMEs in HCMC.

Hiep Cong Pham is an Associate Professor at The Business School, RMIT Vietnam. He is the Head of the Bachelor of Business program and Senior Fellow of the Higher Education Academy. His research areas are cyber security behaviors, supply chain management, and educational technologies. He has published in quality journals, including Aquaculture, Aquaculture Economics & Management, Asian Journal of Shipping and Logistics, Journal of Information & Computer Security, and the Australasian Journal of Information Systems. He is the editorial board member of the Journal of Information and Computer Security. Dr Pham received a total research and teaching grants of more than $350,000 over the last 5 years.

​Alrence Halibas is currently a Senior Lecturer at The Business School, RMIT Vietnam. Before joining RMIT, she held the post of Programme Leader in the Faculty of Computing Sciences at Gulf College, Oman, from July 2012- Jan 2020. Furthermore, Dr. Halibas once served as the Dean of the College of Computer Studies and an AssociateDean of the School of Engineering and Information Technology at La Salle University, Philippines, for 11 years. She is a Senior Fellow of the Higher Education Academy UK. She also holds several IT certifications and is an active researcher and reviewer. She has published papers in several high-quality journals and peer-reviewed conferences, including IEEE and Informing Science Institute (ISI). Likewise, she served as a technical panel member and session chair at several international research conferences. In 2017, Dr. Halibas received a Silver Reviewer Award from ISI.

Thuan Nguyen Hoang是RMIT Vietnam商學院的高級講師和數位商業課程的高級計畫經理，也是商業與科技專業的高級主修協調人。他是越南資訊系統協會（VAIS）的創辦人之一。Thuan在新西蘭維多利亞大學獲得資訊系統的博士學位。他發表了40多篇論文，包括在《資訊系統協會通訊》、《資訊系統前沿》、《澳大拉西亞資訊系統學報》、《群體決策與談判》、《零售與消費者服務學報》、《零售、分銷與消費者研究國際評論》、《斯堪地那維亞資訊系統學報》等期刊文章，以及太平洋亞洲資訊系統會議、澳大拉西亞資訊系統會議和其他國際會議的幾篇國際評審論文。

Hung Nguyen擁有運營與管理的博士學位，並在企業培訓和管理咨詢領域擁有十多年的工作經驗。他的專業領域包括運營和生產管理，以及基準制造業務。他在《清潔生產學報》、《生產計劃與控制學報》、《供應鏈管理：國際期刊》等期刊上發表文章。在加入RMIT大學之前，Hung曾擔任Benchmarking for Business Competitiveness（MGSM和IBM Australia）和Gartner Business Analysis（亞太地區電子商務網絡）的顧問。在越南，Hung曾為胡志明市和河內的200多名中高層管理人員（Diethelm、Total、Unilever、Vifon、越南航空、諾華、越南石油等）擔任培訓師和顧問。他還擔任胡志明市中小企業出口促進和發展計劃的聯合國亞太經社會-GTZ項目的顧問。

Hiep Cong Pham是RMIT Vietnam商學院的副教授，也是商學學士課程的負責人和高等教育學院的高級研究員。他的研究領域包括網絡安全行為、供應鏈管理和教育技術。他在《水產養殖學報》、《水產養殖經濟與管理學報》、《亞洲航運與物流學報》、《資訊與計算機安全學報》和《澳大拉西亞資訊系統學報》等優質期刊上發表文章。他是《資訊與計算機安全學報》的編輯委員會成員。Pham博士在過去5年中獲得了超過35萬美元的研究和教學資助。

Alrence Halibas目前是RMIT Vietnam商學院的高級講師。在加入RMIT之前，她曾在阿曼的Gulf College擔任計算機科學學院的課程主管，並在菲律賓的La Salle大學擔任計算機學院院長和工程與資訊技術學院副院長長達11年。她是英國高等教育學院的高級研究員。她還擁有多個IT認證，是一位活躍的研究人員和審稿人。她在多個高質量期刊和同行評審的會議上發表論文，包括IEEE和Informing Science Institute（ISI）。同樣地，她曾擔任多個國際研究會議的技術專家小組成員和會議主席。2017年，Halibas博士獲得了ISI的銀級審稿人獎。