Managing People in Projects for High Performance: Behavioural Approach to Productive Project Teams

本書探討實用的管理和人際技能，並從微觀、中觀和宏觀的角度來看能力。在微觀層面上，本書探討在項目環境中管理自己和他人所需的一系列能力，如個性風格、認知能力、溝通技巧和情商。本書還將討論有效管理自己和他人情緒的策略。在中觀層面上，本書討論了不同類型的團隊（如虛擬團隊、項目團隊、特定領域團隊和重型團隊）的基本結構、特徵和重要性，以提高生產力和分配責任。它還探討了團隊過程，包括結構、文化、支持系統、績效和激勵系統，以及它們對團隊生產力的影響。此外，本書還包括如何管理多代工作人員（嬰兒潮一代、X世代和Y世代的組合）的技能，這是項目經理在當前情況下面臨的挑戰。最後，在宏觀層面上，本書介紹了項目背景下文化的作用；項目中新興的領導風格；與內部和外部利益相關者保持關係的重要性；權力、政治和影響力在關係建立（社交網絡和社會資本）中的作用；以及管理衝突和談判的方法。

本書介紹了在項目管理中的倫理考慮；項目與可持續性之間的關係；項目的社會責任；項目控制形式（行為和結果控制）的優點和缺點。它主要針對從業人員，但也是項目管理和管理研究課程的學術和學生的相關和有用的資源和參考資料。

Upasna A Agarwal is a Professor in Organization Behavior and Human Resource Management at National Institute of Industrial Engineering (NITIE), Mumbai, India. She obtained her PhD from IIT Bombay. Upasna is identified as top 2% researchers of the world, in research released by Standford. was recognized as "Emerging Psychologist of India" by National Academy of Psychology (NAOP). She has been chosen as one of the leading achievers from around the world and her name is included in Marquis Who's Who in the World(R) 2016 -33rd Edition. In 2017, Upasna was awarded the AIMS International Young Woman Management Researcher Award by Association of Indian Management Scholars. Her areas of research interest are employment relationship (psychological contract, team and leader-member dynamics), effective work state (emotions, trust, fairness, bullying, well-being and happiness), work family integration, in-role and extra-role work behaviours (work engagement, innovativeness work behaviour), and sustainable consumer behaviour.

Karuna Jain is Professor of Technology & Operations Management at Shailesh J. Mehta School of Management, Indian Institute of Technology Bombay. She also served as the Director of National Institute of Industrial Engineering (NITIE), Mumbai. Prof. Jain started her career as an Indian Engineering Service Cadre officer. With a PhD in Industrial Engineering and Management from IIT Kharagpur, followed by Post Doctorate Fellow from University of Calgary, Canada, Prof. Jain embarked upon an academic career at IIT Bombay in 1986. With her interwoven technical and managerial expertise, she has served in numerous distinguished positions of academic, professional and government bodies in various capacities. She has made significant contributions to education, research and development of professionals in the field of project management. Most importantly, she is a founding member of the Academic Advisory Group (AAG) of the Project Management Institute (India), and served as its Chairperson from 2010 to 2017. In recognition of her inspired leadership of, sustained excellence in, and valuable contributions to the field of Project Management, PMI (India) conferred the "Distinguished Fellow" award on her. International Association of Management of Technology (IAMOT) Board has conferred upon her the "Distinguished Service Achievement" Award in 2019 for exemplary service in the area of MOT. Her research interest areas are project leadership, resource constraint project scheduling, project driven supply chain management and project resilience, strategic management of technology, patent analytics for technology related decisions and intellectual property management.

Vittal Anantatmula is Professor at College of Business, Western Carolina University, USA, and is a recipient of the University Scholar and Graduate Teaching Awards. He is also Global Guest Professor at Keio University, Japan and a visiting professor at Skema Business School, France for directing PhD students. He was chosen in Melbourne as Endeavor Executive Fellow and worked with the School of Property, Construction, and Project Management, RMIT, Melbourne in 2018. He is a member of the Academic Insight Team of the Project Management Institute (PMI) and served a director of the PMI Global Accreditation Centre in the past. He has extensive experience in academics and industry. Dr. Anantatmula has authored more than 80 publications. He received MS and PhD degrees from The George Washington University and Electrical and Electronics Engineering from Andhra University, India.

Shankar Sankaran is Professor of Organizational Project Management at the School of Built Environment, Faculty of Design Architecture and Building, University of Technology Sydney (UTS), Australia. At UTS he is a Member of the Centre for Informatics Research and Innovation (CiRI), Centre for Business and Social Innovation (CBSI) and UTS Megaproject Research Team. Shankar is a member of the international editorial board of the International Journal of Project Management, International Journal of Managing Projects in Business, and the Editorial Board of Project Management Research and Practice and Systems. He is the current President of the International Society for the Systems Sciences and founded its Action Research SIG. Shankar is a Vice Chair of the Board of the Global Accrediation Centre of the Project Management Institute. He has co-authored 1 book, co-edited 5 books, and is in the process of co-editing a book and co-authoring another. He has to his credit 17 book chapters and has published/presented more than 140 refereed papers. He has supervised 35 doctoral students to completion. He was a co-recipient of International Project Management Associations' IPMA Research Award for the research project 'Balanced Leadership in Projects'. He received the PMI Team Researcher of the Year Award in 2022.

Upasna A Agarwal是印度孟買國家工業工程學院（NITIE）組織行為和人力資源管理的教授。她在印度理工學院孟買分校獲得博士學位。Upasna被斯坦福大學的研究認定為全球前2%的研究人員。她被印度心理學學會（NAOP）譽為“印度新興心理學家”。她被選為全球領先成就者之一，並被列入2016年《世界名人錄》第33版。2017年，Upasna獲得印度管理學者協會頒發的AIMS國際年輕女性管理研究者獎。她的研究興趣包括就業關係（心理契約、團隊和領導成員動態）、有效工作狀態（情緒、信任、公平、欺凌、幸福感和幸福）、工作家庭整合、角色內和角色外的工作行為（工作投入、創新工作行為）以及可持續消費行為。

Karuna Jain是印度理工學院孟買分校Shailesh J. Mehta管理學院的技術與運營管理教授。她還曾擔任印度國家工業工程學院（NITIE）的院長。Jain教授從事印度工程服務隊的職業生涯。她在印度理工學院哈拉格普爾分校獲得工業工程和管理博士學位，並在加拿大卡爾加里大學進行博士後研究。1986年，Jain教授在印度理工學院孟買分校開始了學術生涯。憑藉她交織的技術和管理專業知識，她在學術、專業和政府機構擔任了許多傑出職位。她在項目管理領域對教育、研究和專業人才的發展做出了重大貢獻。最重要的是，她是項目管理學會（印度）學術顧問組（AAG）的創始成員，並在2010年至2017年擔任主席。為表彰她對項目管理領域的激勵領導、持續卓越和寶貴貢獻，印度項目管理學會（PMI）授予她“傑出院士”獎。國際技術管理協會（IAMOT）理事會在2019年授予她“傑出服務成就”獎，以表彰她在技術管理領域的卓越服務。她的研究興趣包括項目領導、資源受限項目排程、項目驅動的供應鏈管理和項目彈性、技術戰略管理、針對技術相關決策的專利分析和知識產權管理。

Vittal Anantatmula是美國西卡羅來納大學商學院的教授，並獲得了大學學者和研究生教學獎。他還是日本慶應義塾大學的全球客座教授，並在法國斯凱馬商學院擔任訪問教授，指導博士生。他曾在墨爾本擔任Endeavor執行研究員，並於2018年與墨爾本皇家理工大學的房地產、建築和項目管理學院合作。他是項目管理學會（PMI）學術洞察團隊的成員，並曾擔任PMI全球認證中心的主任。他在學術和工業界擁有豐富的經驗。Anantatmula博士已經發表了80多篇論文。他在喬治華盛頓大學獲得了碩士和博士學位，並在印度安得拉大學獲得了電氣和電子工程學位。

Shankar Sankaran是澳大利亞悉尼科技大學（UTS）建築、設計和建築學院的組織項目管理教授。在UTS，他是信息研究和創新中心（CiRI）、商業和社會創新中心（CBSI）和UTS大型項目研究的成員。