Enhancing Citizens' Role in Public Safety: Interaction, Perception and Design of Mobile Warning Apps (提升公民在公共安全中的角色:互動、感知與行動警示應用程式的設計)
Haunschild, Jasmin
相關主題
商品描述
The COVID-19 pandemic and the war in Ukraine emphasize the need for greater disaster resilience and preparedness. This book investigates how these apps can enhance crisis awareness and citizen involvement in disaster prevention and response. By examining user perspectives and the impact of crisis experiences, the book explores how to increase the adoption and effectiveness of warning apps. The research uses qualitative and quantitative methods, including surveys and design interventions, to reveal current usage, changes over time and desired features. It shows that while citizens find warning apps helpful, more safety-related features and two-way communication could increase their appeal. Additionally, the integration of preparedness features into these apps can increase their perceived usefulness, though challenges remain in addressing user expectations and design preferences across different crises and cultural contexts.
商品描述(中文翻譯)
COVID-19 疫情和烏克蘭戰爭強調了提高災難韌性和準備的重要性。本書探討這些應用程式如何增強危機意識和公民在災難預防與應對中的參與。透過檢視使用者的觀點和危機經驗的影響,本書探討如何提高警報應用程式的採用率和有效性。研究採用質性和量性方法,包括調查和設計介入,揭示當前的使用情況、隨時間的變化以及所需的功能。結果顯示,雖然公民認為警報應用程式有幫助,但更多與安全相關的功能和雙向溝通可以增加其吸引力。此外,將準備功能整合進這些應用程式中可以提高其感知的有用性,儘管在滿足使用者期望和設計偏好方面,仍然面臨不同危機和文化背景下的挑戰。
作者簡介
About the author
Jasmin Haunschild obtained her PhD in Computer Science in 2023, while working at PEASEC (Science and Technology for Peace and Security) at TU Darmstadt in Germany. She uses methods from the fields of Human Computer Interactions to research the effect of digitalization on public safety, security and state institutions. As such, in her dissertation, she investigated perceptions, interactions and the design of warning apps to increase citizens' engagement with crisis management and their crisis preparedness.
作者簡介(中文翻譯)
關於作者
Jasmin Haunschild於2023年獲得計算機科學博士學位,當時在德國達姆施塔特工業大學的PEASEC(和平與安全的科學與技術)工作。她運用人機互動領域的方法研究數位化對公共安全、安全性及國家機構的影響。因此,在她的論文中,她探討了警示應用程式的感知、互動及設計,以提高公民對危機管理的參與度及其危機應對能力。