Clinical Videoconferencing in Telehealth: Program Development and Practice
暫譯: 遠程健康中的臨床視訊會議：程式開發與實務

Tuerk, Peter W., Shore, Peter

Clinical Videoconferencing in Telehealth: Program Development and Practice

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商品描述

Research findings and dissemination are making healthcare more effective. Electronic health records systems and advanced tools are making care delivery more efficient. Legislative reforms are striving to make care more affordable. Efforts still need to be focused on making healthcare more accessible.

Clinical Videoconferencing in Telehealth takes a comprehensive and vital step forward in providing mental health and primary care services for those who cannot make traditional office visits, live in remote areas, have transportation or mobility issues or have competing demands. Practical, evidence-based information is presented in a step by step format at two levels: for administrators, including information regarding selecting the right videoconferencing technology, navigating regulatory issues, policy temples, boilerplate language for entering into care agreements with other entities and practical solutions to multisite programming; and for clinicians, including protocols for safe, therapeutically sound practice, informed consent and tips for overcoming common technical barriers to communication in clinical videoconferencing contexts. Checklists, tables, templates, links, vignettes and other tools help to equip professional readers for providing safe services that are streamlined and relevant while avoiding guesswork, false starts and waste. The book takes a friendly-mentor approach to communication in areas such as:

Logistics for administrators:

  • Clinical videoconferencing infrastructures and technologies
  • Policy development, procedures and tools for responsible and compliant programming
  • Navigating issues related to providing services in multiple locations

Protocols for clinicians:

  • The informed consent process in clinical videoconferencing
  • Clinical assessment and safety planning for remote services
  • Minimizing communication disruption and optimizing the therapeutic alliance

Clinical Videoconferencing in Telehealth aptly demonstrates the promise and potential of this technology for clinicians, clinic managers, administrators and others affiliated with mental health clinical practices. It is designed to be the comprehensive "one-stop" tool for clinical videoconferencing service development for programs and individual clinicians.

商品描述(中文翻譯)

研究結果和傳播使醫療保健變得更加有效。電子健康紀錄系統和先進工具使護理交付更加高效。立法改革努力使護理變得更加負擔得起。然而，仍需專注於使醫療保健更具可及性。

《遠程醫療中的臨床視訊會議》在為無法進行傳統辦公室訪問、居住在偏遠地區、面臨交通或行動問題或有其他需求的人提供心理健康和初級護理服務方面邁出了全面而重要的一步。該書以循序漸進的格式提供實用的、基於證據的信息，分為兩個層面：針對管理者，包括選擇合適的視訊會議技術、導航監管問題、政策範本、與其他實體簽訂護理協議的標準語言以及多地點編程的實用解決方案；以及針對臨床醫生，包括安全、治療性實踐的協議、知情同意以及克服臨床視訊會議環境中常見技術障礙的提示。檢查清單、表格、範本、鏈接、案例和其他工具幫助專業讀者提供安全、精簡且相關的服務，同時避免猜測、錯誤開始和浪費。該書以友好的導師方式進行溝通，涵蓋以下領域：

管理者的後勤：
- 臨床視訊會議基礎設施和技術
- 負責任和合規編程的政策發展、程序和工具
- 導航與在多個地點提供服務相關的問題

臨床醫生的協議：
- 臨床視訊會議中的知情同意過程
- 遠程服務的臨床評估和安全規劃
- 最小化溝通中斷並優化治療聯盟

《遠程醫療中的臨床視訊會議》恰如其分地展示了這項技術對臨床醫生、診所經理、管理者及其他與心理健康臨床實踐相關人員的承諾和潛力。它旨在成為臨床視訊會議服務開發的全面「一站式」工具，適用於各種計劃和個別臨床醫生。

作者簡介

Peter W. Tuerk, Ph.D. earned his degree in Clinical Psychology from the University of Virginia in 2007. He currently serves as Section Chief of the PTSD Clinical and Telehealth programs at the Ralph. H. Johnson VA Medical Center in Charleston, SC. Dr. Tuerk is an Associate Professor of Psychiatry and Behavioral Science within the Military Sciences Division at the Medical University of South Carolina where he serves as Director of Research Training for the APA approved psychology internship program. He conducts research focused on the integration of technology into normative mental health care settings and the enhancement of evidence-based treatments for PTSD and provides related clinical workshop trainings to VA and DoD providers. Dr. Tuerk has led and participated in a number of data-based local, national and international initiatives to develop and test the delivery of telehealth-oriented mental health services and Chaired the VA National Strategy Taskforce to Promote Evidence Based Treatments via Telehealth. He is the recipient of VA's highest honor, the Olin E. Teague Award for career achievement "extraordinarily beneficial to the rehabilitation of war-injured veterans." As a scientist-practitioner, he helped to test and disseminate the now common practice of conducting exposure therapy via clinical videoconferencing. Currently, as a front-line healthcare manager, his local clinical team provides care for and coordinates the logistics of roughly 1,000 home-based clinical videoconferencing encounters, annually and 4,000 annual office-based clinical videoconferencing encounters to 12 VA facilities and Community Based Outreach Clinics in 3 states, using hardware-based, software-based and mobile application-based technologies to promote access to care.

Peter Shore, Psy.D. is a licensed clinical psychologist and an Assistant Professor of Psychiatry in the Department of Psychiatry at Oregon Health and Science University. Dr. Shore is currently the VA Northwest Veterans Integrated Service Network (VISN 20) Director of Telehealth in the Department of Veterans Affairs. From 2011-2013, Dr. Shore was Program Manager, Web Services, Mental Health Services in VA's Central Office. In 2012, Dr. Shore was awarded a VHA Innovation Award to expand the Home-Based Telemental Health pilot, which he implemented at the Portland VA in December 2009. In July 2013, Dr. Shore was the recipient of the James Besyner Early Career Award by the Association of VA Psychologist Leaders (AVAPL). As a nationally recognized subject matter expert in non-clinic based telehealth, Dr. Shore has been an invited speaker at national conferences and routinely consults on a variety of topics related to telehealth.

作者簡介(中文翻譯)

彼得·W·圖爾克（Peter W. Tuerk），博士，於2007年在維吉尼亞大學獲得臨床心理學學位。他目前擔任南卡羅來納州查爾斯頓的拉爾夫·H·約翰遜退伍軍人醫療中心（Ralph H. Johnson VA Medical Center）創傷後壓力症候群（PTSD）臨床及遠程健康計畫的科長。圖爾克博士是南卡羅來納醫科大學（Medical University of South Carolina）軍事科學部的精神病學與行為科學副教授，並擔任美國心理學會（APA）認可的心理學實習計畫的研究訓練主任。他的研究專注於將技術整合進常規心理健康護理環境中，以及增強基於證據的PTSD治療，並為退伍軍人事務部（VA）和國防部（DoD）提供相關的臨床工作坊訓練。圖爾克博士主導並參與了多項基於數據的地方、國家及國際計畫，以開發和測試以遠程健康為導向的心理健康服務，並擔任VA全國策略工作小組主席，推廣透過遠程健康提供的基於證據的治療。他是VA最高榮譽的獲得者，奧林·E·提格獎（Olin E. Teague Award），以表彰其在「對戰傷退伍軍人的康復極具益處」的職業成就。作為一名科學實踐者，他幫助測試並推廣現在普遍的臨床視頻會議進行暴露療法的做法。目前，作為一名前線醫療管理者，他的本地臨床團隊每年提供約1,000次居家臨床視頻會議的護理，並協調4,000次辦公室基於臨床視頻會議的護理，服務於三個州的12個VA設施和社區外展診所，使用硬體、軟體及行動應用技術來促進護理的可及性。

彼得·肖爾（Peter Shore），心理學博士，是一名持牌臨床心理學家，並擔任俄勒岡健康與科學大學（Oregon Health and Science University）精神病學系的助理教授。肖爾博士目前是退伍軍人事務部（VA）西北退伍軍人綜合服務網絡（VISN 20）遠程健康主任。從2011年到2013年，肖爾博士擔任VA中央辦公室心理健康服務的網頁服務計畫經理。2012年，肖爾博士獲得VHA創新獎，以擴展居家遠程心理健康試點計畫，該計畫他於2009年12月在波特蘭VA實施。2013年7月，肖爾博士獲得退伍軍人心理學領導者協會（AVAPL）頒發的詹姆斯·貝西納（James Besyner）早期職業獎。作為全國公認的非診所基礎遠程健康主題專家，肖爾博士曾受邀在全國會議上演講，並定期就與遠程健康相關的各種主題提供諮詢。

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