Managing Information Technology

Castillo, Francisco, Monoso, Korina

Managing Information Technology
  • 出版商: Springer
  • 出版日期: 2024-03-29
  • 售價: $3,270
  • 貴賓價: 9.5 折 $3,107
  • 語言: 英文
  • 頁數: 295
  • 裝訂: Hardcover - also called cloth, retail trade, or trade
  • ISBN: 3031390156
  • ISBN-13: 9783031390159

    • 海外代購書籍(需單獨結帳)

相關主題

商品描述

There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations - the two most important functions of a CIO.

It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need - managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology, how it differs from the waterfall methodology, and when it is convenient to apply each.

In this second edition, besides a number of corrections and updates throughout the text, chapter 8 on "Agile Project Management" replaces the former chapter 8 completely, and chapter 10 on "IT Security" has been newly introduced as this topic has become more and more important for both management and operations during the last six years.

Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author's extensive experience in industry.

商品描述(中文翻譯)

IT的兩個不同但相互依賴的組成部分對於CIO來說都很重要：長期的策略和短期的戰術和運營問題。基於這種區別及其影響，本書清楚地將策略與日常運營和項目運營區分開來，這是CIO最重要的兩個功能。

本書首先討論了IT部門的理想組織和背後的理據，然後討論了最迫切的需求-運營管理。它還解釋了一些最佳行業標準及其實際應用，並討論了項目管理，再次強調了項目和運營中使用的方法論之間的差異。一個特別的章節專門討論了項目向運營的轉換，這是一個很少詳細討論的關鍵方面。其他章節涉及IT投資組合管理、項目治理，以及敏捷項目方法論，以及何時適用每種方法。

在第二版中，除了對全文進行了一些更正和更新外，第8章“敏捷項目管理”完全取代了以前的第8章，第10章“IT安全”作為新章節引入，因為這個主題在過去六年中對管理和運營變得越來越重要。

本書以IT服務管理的基本原則和項目管理的最佳實踐為基礎，為IT經理和專業人士提供了一個統一而無縫的參考。它非常實用，根據作者在業界的豐富經驗解釋了如何應用這些原則。

作者簡介

Francisco Castillo is Senior Vice President and Chief Information Officer of Maynilad Water Services, inc., the water concessionaire for the West area of Manila's greater metropolitan area which serves about 9 million people. He was previously connected to a major multinational IT consulting firm as Managing Consultant for Asia-Pacific, where he worked over 12 years in various capacities. This 2013 he was named "Outstanding ASEAN CIO" by the IDG group, and again in 2016 in the ASEAN IT Strategy Forum in Singapore. He has over 25 years experience in Information Technology, and has undertaken projects in over a dozen countries in Europe and Asia. He holds a Ph.D. in Electronics and Telecommunications Engineering from the Universidad Politécnica de Cataluña (Barcelona, Spain), where he was also Associate Director for the Technical Engineering College, and Associate Professor. He has over 50 published papers in international journals and conferences, and has presented in over 30 international seminars around the world. He teaches part-time in the Asian Institute of Management (Manila), and is a co-inventor for 2 different patents. He is a certified PMP, PfMP and CISSP.

Korina Monoso is Assistant Vice President and Head for IT Operations in Maynilad Water Services, Inc. She has been in the IT industry for 20 years, garnering extensive experiences in IT Operations, Service Delivery, and Project Management. She contributed to Maynilad IT's achievement of various awards and certifications including ISO/IEC 20000-1, making it the very first water company in the Philippines to gain such certification since 2015, SAP Customer Center of Excellence (CCOE) since 2014, SAP CCOE of the Year Nominee in 2016, making it the first Asian company nominee in this global SAP award, also Digital Transformer of the Year Award by IDC in 2017.


作者簡介(中文翻譯)

Francisco Castillo是Maynilad Water Services公司的高級副總裁兼首席信息官。Maynilad Water Services是馬尼拉大都會地區西部地區的自來水特許經營者，為約900萬人提供服務。他曾在一家大型跨國IT咨詢公司擔任亞太區經理顧問，擁有超過12年的工作經驗。2013年，他被IDG集團評為“傑出的東盟CIO”，並在2016年的東盟IT戰略論壇上再次獲獎。他在信息技術領域擁有超過25年的經驗，在歐洲和亞洲的十幾個國家進行過項目。他擁有西班牙加泰羅尼亞理工大學（巴塞羅那，西班牙）的電子和通信工程博士學位，曾擔任該大學技術工程學院的副院長和副教授。他在國際期刊和會議上發表了50多篇論文，在世界各地的30多個國際研討會上進行了演講。他在亞洲管理學院（馬尼拉）兼職教授，並擁有2項不同專利的共同發明人身份。他是PMP、PfMP和CISSP認證持有者。

Korina Monoso是Maynilad Water Services公司的助理副總裁兼IT運營主管。她在IT行業擁有20年的經驗，在IT運營、服務交付和項目管理方面積累了豐富的經驗。她為Maynilad IT的多個獎項和認證做出了貢獻，包括自2015年以來成為菲律賓首家獲得ISO/IEC 20000-1認證的自來水公司，以及2014年獲得SAP客戶卓越中心（CCOE）認證，2016年成為全球SAP獎項的首個亞洲公司提名者，並在2017年獲得IDC頒發的年度數字轉型者獎。

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