Digital India: Reflections and Practice
暫譯: 數位印度：反思與實踐

本書提供了一個關於數位政府的多學科資源，特別聚焦於其在印度新興市場中的角色。印度政府（GoI）正專注於在數位印度倡議下轉型印度。為了實現這一目標，政府強調了三個核心領域：（1）將計算基礎設施作為每位公民的公共服務；（2）按需提供治理和服務；以及（3）數位賦能公民。本書的各章節探討了圍繞這些領域的問題，突顯了知識社會、城市運營與物流、管理新興資訊通信技術（ICT）所面臨的挑戰，以及城市化的智慧分析等概念。這些章節對於「數位印度」的理論、實踐和政策作出了貢獻。本書捕捉了從各種項目實施中出現的教訓、知識、經驗（包括挑戰、驅動因素、前因等）和最佳實踐。雖然本書專注於「數位印度」，但對於其他新興市場及亞洲、非洲和拉丁美洲的發展中國家的公共管理者、政府官員和研究人員來說，這本書也是一個有價值的資源，因為這些地區存在類似的社會政治和經濟條件。

​M. P. Gupta is Professor & Head at Management Department, Indian Institute of Technology Delhi (India); area Chair of Information Systems & also Coordinator-Center for Excellence in E-gov at IIT Delhi. Known for pioneering works in the area of e-governance, he has been spending significant amount of resources in developing cases, tools and frameworks to promote e-governance research in the country. These included 24 Doctoral thesis, 17 sponsored projects worth >5 crores, co-authored book 'Government Online', two other edited books 'Towards E-government' & 'Promise of E-governance' and 200+ research papers appeared in National and International Journals/Conference Proceedings]. He founded the International Conference on E-governance (ICEG) in 2003 which is running into its 12th year with 14 edited volumes (largest collection of literature on e-gov). He has been closely following Government of India (GoI) National Plan on E-gov which is now rechristened into an umbrella program of 'Digital India'. His studies have suitably fed into these programs in general and 'Cyber Security Policy of India' in particular. His recent interest lies into exploring some the issues of smart cities. With ready expertise of e-governance, it is logical to design studies addressing challenges of 'smart city governance'. In pursuits of the same, he is steering an European Union funded (Horzon-2020) project 'EU-India Cooperation Platform in Future Internet and Electronic Media', which deals with the setting up of cluster to cluster partnerships between India and EU into areas pertaining to the convergence and/or intersection of Future Internet and Digital MEDIA (FI-MEDIA). Some of the key areas of smart cities have been identified for cooperation and knowledge sharing. He has also developed a report on 'Smart Campus@IITD' setting the agenda for smart campus living at IIT Delhi. This was recently presented at Frankfurt Book Fair during 14-16 Oct 2015 at the NEM summit. He is also a member of core team steering 'Unnat Bharat Abhiyan (UBA)' where aim is to bring transformational change in rural development processes by leveraging knowledge institutions (IITs, NITs, IIMs etc.). He is responsible for developing resources on 'Smart Village' which forms an important agenda under UBA. Interesting collaboration ideas on FIWARE from European Union (EU) and smart farming in particular from the Waterford Institute of Technology (WIT), Ireland, have garnered significant interest in UBA, especially in relation to monitoring of animals health and the impacts to/ from their feeding practices using 'smart technologies'. He is involved in several policy making committees on ICT in the Center and State Governments in India; also on jury of prestigious awards committees viz. National Awards on e-gov, Data Security Council of India (DSCI), Computer Society of India (CSI) Egov Awards and Web Ratna Awards which is now renamed as 'Digital India Awards' since 2016'. A recipient of the prestigious Humanities & Social Sciences (HSS) fellowship of Shastri Indo Canadian Institute, Calgary (Canada) 1996 and was a Visiting Fellow at the University of Manitoba. Conferred Best Professor award in 2012 at Singapore World Education Congress and CMO Asia.
Arpan Kumar Kar is currently employed as an Asst. Professor in Indian Institute of Technology, Delhi. Prior to joining IIT Delhi, he was Assistant Professor(v) in IIM Rohtak. He is also a visiting professor in some IIMs (L, A). He has published over 70 articles in Elsevier, Springer, Emerald, Taylor and Francis, IEEE, AIS, ACM, Inderscience, etc and presented his research in leading conferences like HICSS, IFIP, ICEGOV, etc. He is the recipient of multiple prestigious awards and recognitions for his research. He also has prior industry experience with IBM - India Research Laboratory and Cognizant Business Consulting, besides having completed a number of prestigious projects for reputed organizations (e.g. EU, GoI, etc). He has completed his integrated doctorate (FPM) from XLRI Jamshedpur (highest CQPI) and graduation in engineering from Jadavpur University (gold medalist).

Shuchi Sinha is an Assistant Professor at the Indian Institute of Technology Delhi (IIT Delhi). A PhD from University of London, she has taught and researched in the areas of HRM, Leadership, Change Management, Identity regulation, Business Communication and other aspects of organization studies at various universities of repute like the University of London, University of Bath and University of Roehampton in the United Kingdom and IIT Delhi and IIM Rohtak in India. She has also worked as a post-doctoral research fellow with the National Health Service (NHS) South West Strategic Health Authority, UK and University of Bath, UK. Her research has been published in international journals of repute like the Journal of International Business Studies, Culture and Organization, Human Values in Management. She is an Associate Editor for the Global Journal of Flexible Systems Management (JFSM) published by Springer.She has successfully completed consulting projects, conducted industry programs and delivered sessions on Interpersonal Effectiveness, Leadership Development, Managing Change, Business Communication, Team Dynamics and designing new structures for Government and Private organizations like the Ministry of Women and Child Development, NTPC, CPRI, IIM Rohtak, National Institute of Technology Durgapur among others. Prior to her doctoral research, she has worked as a consultant and trainer in the areas of change management, leadership development and talent assessment across different industry verticals.

M. P. Gupta 是印度德里印度理工學院（IIT Delhi）管理系的教授及系主任；同時擔任資訊系統的區域主席及電子治理卓越中心的協調員。他以在電子治理領域的開創性工作而聞名，並投入大量資源開發案例、工具和框架，以促進該國的電子治理研究。這些包括 24 篇博士論文、17 個贊助項目（價值超過 5 千萬盧比）、合著的書籍《Government Online》、兩本編輯書籍《Towards E-government》和《Promise of E-governance》，以及 200 多篇發表於國內外期刊和會議論文集的研究論文。他於 2003 年創辦了國際電子治理會議（ICEG），至今已進入第 12 年，並出版了 14 本編輯卷（這是電子治理文獻的最大收藏）。他一直密切關注印度政府（GoI）的電子治理國家計劃，該計劃現在重新命名為「數位印度」的總體計劃。他的研究適當地融入了這些計劃，特別是「印度網路安全政策」。他最近的興趣在於探索智慧城市的一些問題。憑藉在電子治理方面的專業知識，設計針對「智慧城市治理」挑戰的研究是合乎邏輯的。在這方面，他正在推動一個由歐盟資助的（Horzon-2020）項目「EU-India Cooperation Platform in Future Internet and Electronic Media」，該項目涉及在印度和歐盟之間建立集群到集群的夥伴關係，專注於未來網路和數位媒體（FI-MEDIA）的融合和/或交集的一些關鍵領域。已經確定了一些智慧城市的關鍵領域以進行合作和知識分享。他還制定了一份關於「Smart Campus@IITD」的報告，為 IIT Delhi 的智慧校園生活設定議程。這份報告最近在 2015 年 10 月 14-16 日的法蘭克福書展 NEM 峰會上發表。他也是「Unnat Bharat Abhiyan (UBA)」核心團隊的成員，該計劃旨在通過利用知識機構（如 IIT、NIT、IIM 等）來帶來農村發展過程的變革性變化。他負責開發「智慧村」的資源，這是 UBA 下的一個重要議程。來自歐盟（EU）FIWARE 的有趣合作想法，特別是來自愛爾蘭沃特福德科技學院（WIT）的智慧農業，已在 UBA 中引起了重大興趣，尤其是與動物健康監測及其餵養實踐的影響相關，使用「智慧技術」。他參與了印度中央和州政府的多個 ICT 政策制定委員會；同時也是一些著名獎項委員會的評審，如電子治理國家獎、印度數據安全委員會（DSCI）、印度計算機學會（CSI）電子治理獎和自 2016 年以來重新命名為「數位印度獎」的 Web Ratna 獎。他是 1996 年獲得加拿大卡爾加里 Shastri Indo Canadian Institute 的人文與社會科學（HSS）獎學金的獲得者，並曾在曼尼托巴大學擔任訪問學者。2012 年在新加坡世界教育大會和 CMO Asia 獲得最佳教授獎。

Arpan Kumar Kar 目前在印度德里印度理工學院擔任助理教授。在加入 IIT Delhi 之前，他曾在 IIM Rohtak 擔任助理教授（v）。他也是一些 IIM（L、A）的訪問教授。他在 Elsevier、Springer、Emerald、Taylor and Francis、IEEE、AIS、ACM、Inderscience 等期刊上發表了超過 70 篇文章，並在 HICSS、IFIP、ICEGOV 等主要會議上展示了他的研究。他因其研究獲得了多項著名獎項和認可。他還擁有 IBM 印度研究實驗室和 Cognizant Business Consulting 的行業經驗，並為知名組織（如 EU、GoI 等）完成了多個著名項目。他在 XLRI Jamshedpur 完成了綜合博士學位（FPM，最高 CQPI），並在 Jadavpur University 獲得工程學位（金牌得主）。

Shuchi Sinha 是印度德里印度理工學院（IIT Delhi）的助理教授。她擁有倫敦大學的博士學位，曾在多所知名大學（如倫敦大學、巴斯大學和英國羅漢普頓大學）及印度的 IIT Delhi 和 IIM Rohtak 教授和研究人力資源管理、領導力、變革管理、身份調節、商業溝通及其他組織研究的相關領域。她還曾在英國南西部戰略健康局（NHS）和巴斯大學擔任博士後研究員。她的研究已發表於國際知名期刊，如《Journal of International Business Studies》、《Culture and Organization》和《Human Values in Management》。她是由 Springer 出版的《Global Journal of Flexible Systems Management (JFSM)》的副編輯。她成功完成了諮詢項目，舉辦了行業計劃，並就人際效能、領導力發展、變革管理、商業溝通、團隊動力學及為政府和私營組織（如婦女與兒童發展部、NTPC、CPRI、IIM Rohtak、杜爾卡普國立技術學院等）設計新結構進行了多次講座。在她的博士研究之前，她曾在變革管理、領導力發展和人才評估等不同產業領域擔任顧問和培訓師。