Salesforce Advanced Administrator Certification Guide Become a Certified Advanced Salesforce Administrator with this exam guide
暫譯: Salesforce 高級管理員認證指南

Murru, Enrico

  • 出版商: Packt Publishing
  • 出版日期: 2019-11-08
  • 售價: $1,500
  • 貴賓價: 9.5$1,425
  • 語言: 英文
  • 頁數: 672
  • 裝訂: Paperback
  • ISBN: 1838643893
  • ISBN-13: 9781838643898
  • 相關分類: 資訊安全Information-management
  • 立即出貨 (庫存=1)

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商品描述

Key Features

  • Learn advanced features to reduce implementation time and enhance your Salesforce administration skills
  • Develop the ability to solve critical issues with a proactive approach and deliver the best solution
  • Explore complex automation with workflows, approvals, process builder, and custom Apex coding

Book Description

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials.

You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems.

By the end of the book, you will have developed the skills required to get your advanced administrator credentials.

What you will learn

  • Master data security to monitor your org effectively
  • Explore best practices for handling change management across orgs
  • Extend the capabilities of Salesforce objects using advanced relationships, validation rules, and duplicate management
  • Handle file libraries with Salesforce CRM content
  • Understand ways to deliver the best solutions with Sales and Service Cloud applications
  • Build reports and dashboards to visualize data for better decision making
  • Customize your CRM with process automation features

Who this book is for

If you've already achieved your Salesforce administrator certification, this book will help you prepare for the Salesforce Advanced Administrator certification. You'll also find this guide useful if you are a Salesforce administrator or developer and want to maximize your administration skills with deeper knowledge of advanced Salesforce declarative features. 1-2 years of experience as a Salesforce administrator or developer is enough to help you to get the most out of the book.

商品描述(中文翻譯)

#### 主要特點

- 學習進階功能以減少實作時間並提升您的 Salesforce 管理技能
- 培養以主動方式解決關鍵問題的能力,並提供最佳解決方案
- 探索使用工作流程、批准、流程建構器和自訂 Apex 編碼的複雜自動化

#### 書籍描述

Salesforce 進階管理員認證超越了管理員認證,涵蓋了進階平台功能和特性,如配置、自動化、安全性和自訂。這本 Salesforce 書籍全面涵蓋所有這些主題,並提供以考試為導向的問題和模擬測試,將幫助您獲得進階管理員資格。

您將從掌握數據訪問安全性、監控和審計開始,並了解在組織中處理變更管理和數據的最佳實踐。接著,書中深入探討數據模型管理以改善數據質量,並讓您探索銷售功能,如產品、排程、報價和預測能力。隨著進展,這本書將指導您使用內容管理來設置和維護 Salesforce 內容。您還將掌握使用報告和儀表板組織您的文件和數據。最後,您將學習如何使用自動化工具的組合來解決業務問題。

在書籍結束時,您將具備獲得進階管理員資格所需的技能。

#### 您將學到的內容

- 掌握數據安全性以有效監控您的組織
- 探索在組織間處理變更管理的最佳實踐
- 使用進階關係、驗證規則和重複管理擴展 Salesforce 物件的能力
- 使用 Salesforce CRM 內容處理文件庫
- 理解如何使用銷售和服務雲應用程式提供最佳解決方案
- 建立報告和儀表板以視覺化數據,促進更好的決策
- 使用流程自動化功能自訂您的 CRM

#### 本書適合誰

如果您已經獲得 Salesforce 管理員認證,這本書將幫助您準備 Salesforce 進階管理員認證。如果您是 Salesforce 管理員或開發人員,並希望通過更深入了解進階 Salesforce 聲明功能來最大化您的管理技能,您也會發現這本指南非常有用。擁有 1-2 年的 Salesforce 管理員或開發人員經驗即可幫助您充分利用這本書。

作者簡介

Enrico Murru is a solution and technical architect at WebResults (an engineering company), an Italian platinum Salesforce partner, and ISV. He completed his MSc in Electronic Engineering at the University of Cagliari in 2007. In 2009, he joined WebResults as a junior Salesforce developer. In 2013, he launched his first blog named Nerd @ Work. In 2016, he was nominated as the first Italian Salesforce MVP due to his commitment to the Salesforce community. In the same year, he started collecting Salesforce certifications, gaining 20 of them over the next 3 years, as part of his own path to the Salesforce Technical Architect certification. In 2016, he started one of his most popular projects, the ORGanizer for Salesforce Chrome and Firefox extension.

作者簡介(中文翻譯)

恩里科·穆魯 (Enrico Murru) 是 WebResults(一家工程公司)的解決方案和技術架構師,該公司是意大利的白金 Salesforce 夥伴及獨立軟體供應商 (ISV)。他於 2007 年在卡利亞里大學獲得電子工程碩士學位。2009 年,他以初級 Salesforce 開發者的身份加入 WebResults。2013 年,他啟動了他的第一個部落格,名為 Nerd @ Work。2016 年,由於他對 Salesforce 社群的貢獻,他被提名為第一位意大利 Salesforce MVP。同年,他開始收集 Salesforce 認證,在接下來的三年內獲得 20 項認證,作為他通往 Salesforce 技術架構師認證的過程的一部分。2016 年,他啟動了他最受歡迎的項目之一,Salesforce 的 ORGanizer Chrome 和 Firefox 擴展。

目錄大綱

  1. Secure Data Access
  2. Auditing and Monitoring
  3. Change Management
  4. Extending Custom Objects
  5. Support Sales Strategies with Sales Cloud Features
  6. Service Cloud Applications
  7. Improving Data Quality with Duplicate Management
  8. Salesforce CRM Content Management
  9. Mastering Reports
  10. Visualizing Key Metrics with Dashboards
  11. Automation with Workflows
  12. Automating Record Approval with Approval Processes
  13. Lightning Process Builder
  14. Lightning Flows
  15. The Coding Approach
  16. Tips and Tricks for Passing Your Exam
  17. Mock Test A and B

目錄大綱(中文翻譯)


  1. Secure Data Access

  2. Auditing and Monitoring

  3. Change Management

  4. Extending Custom Objects

  5. Support Sales Strategies with Sales Cloud Features

  6. Service Cloud Applications

  7. Improving Data Quality with Duplicate Management

  8. Salesforce CRM Content Management

  9. Mastering Reports

  10. Visualizing Key Metrics with Dashboards

  11. Automation with Workflows

  12. Automating Record Approval with Approval Processes

  13. Lightning Process Builder

  14. Lightning Flows

  15. The Coding Approach

  16. Tips and Tricks for Passing Your Exam

  17. Mock Test A and B