Getting Started with Spiceworks
暫譯: 開始使用 Spiceworks
Darren Schoen, Nitish Kumar
- 出版商: Packt Publishing
- 出版日期: 2013-05-20
- 售價: $1,470
- 貴賓價: 9.5 折 $1,397
- 語言: 英文
- 頁數: 124
- 裝訂: Paperback
- ISBN: 178216684X
- ISBN-13: 9781782166849
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相關主題
商品描述
Install, configure, and get real results from Spiceworks in just a couple of hours
Overview
- Configure Spiceworks to scan your network and provide essential information
- Configure Reporting, Purchasing, and using the Spiceworks Community to save precious hours and become more efficient
- Configure your help desk and user portal to keep track of your work
In Detail
Over 2 million IT pros have installed Spiceworks. It helps them with their daily tasks, streamlines processes, and even saves them money, all for free! Getting Started with Spiceworks is an ideal resource to install Spiceworks and run it on your network. After all, over 2 million IT pros can’t be wrong, so learn how to join the Spiceworks IT revolution.
"Getting Started with Spiceworks" starts from downloading the app to having a fully functional Spiceworks installation in just a few minutes. It will cover Network Inventory, Help Desk, Self-Service User Portal, knowledge bases, and more in detail for you to get the most out of Spiceworks.Whether you have a decade of experience or you are new to the IT field, Spiceworks has tools for every IT pro's needs. You will learn how to make your daily tasks easier, streamline existing processes, and even save money with Spiceworks.
"Getting Started with Spiceworks" will walk you through the Spiceworks installation step-by-step. It will cover topics such as configuring Spiceworks to scan your network and organize information, setting up Help Desk and Self-Service User Portal, running reports that dazzle and streamline your purchasing process, and connecting with other IT pros around your area or around the world thoroughly.
"Getting Started with Spiceworks" will provide insights and tips from experts on Spiceworks. It is an ideal guide to progress quickly from installation to Spiceworks being an essential part of your IT day.
What you will learn from this book
- Use tips and tricks to install Spiceworks in your environment
- Configure Spiceworks to scan your network and organize the wealth of information that Spiceworks delivers
- Set up Help Desk to track issues, time, and improve communication with end users
- Utilize the powerful reporting engine of Spiceworks
- Configure Self-Service User Portal to open trouble tickets, and serve as a hub for information
- Use Spiceworks for Monitoring and Alerts
- Set up a knowledge base to document issues and resolutions
- Use Spiceworks for IT Purchasing needs to save you money and time
- Configure Asset and Warranty information within Spiceworks
Approach
This book will have a getting started approach, thus making it easy for the readers to understand and learn Spiceworks.
Who this book is written for
This book is for any IT pro who wants to make their day easier. With this book, you can go from installing Spiceworks to having a good working knowledge of it in a single afternoon, no Spiceworks experience required! This book assumes no prior experience with Spiceworks.
商品描述(中文翻譯)
安裝、配置並在短短幾小時內從 Spiceworks 獲得實際結果
概述
- 配置 Spiceworks 以掃描您的網路並提供必要的資訊
- 配置報告、採購,並利用 Spiceworks 社群來節省寶貴的時間並提高效率
- 配置您的客服中心和用戶入口網站以追蹤您的工作
詳細內容
超過 200 萬名 IT 專業人士已安裝 Spiceworks。它幫助他們處理日常任務,簡化流程,甚至節省金錢,這一切都是免費的!《Spiceworks 入門指南》是安裝 Spiceworks 並在您的網路上運行它的理想資源。畢竟,超過 200 萬名 IT 專業人士不會錯,所以學習如何加入 Spiceworks IT 革命。
《Spiceworks 入門指南》從下載應用程式開始,到在幾分鐘內擁有一個功能完整的 Spiceworks 安裝。它將詳細介紹網路清單、客服中心、自助用戶入口網站、知識庫等,讓您充分利用 Spiceworks。無論您有十年的經驗還是剛進入 IT 領域,Spiceworks 都有適合每位 IT 專業人士需求的工具。您將學會如何簡化日常任務,精簡現有流程,甚至利用 Spiceworks 節省金錢。
《Spiceworks 入門指南》將逐步引導您完成 Spiceworks 的安裝。它將涵蓋配置 Spiceworks 以掃描您的網路和組織資訊、設置客服中心和自助用戶入口網站、運行報告以簡化您的採購流程,並與您所在區域或全球的其他 IT 專業人士進行深入連接等主題。
《Spiceworks 入門指南》將提供來自 Spiceworks 專家的見解和建議。這是一本理想的指南,幫助您快速從安裝進展到 Spiceworks 成為您 IT 日常工作的重要部分。
您將從本書中學到的內容
- 使用技巧和竅門在您的環境中安裝 Spiceworks
- 配置 Spiceworks 以掃描您的網路並組織 Spiceworks 提供的大量資訊
- 設置客服中心以追蹤問題、時間,並改善與最終用戶的溝通
- 利用 Spiceworks 的強大報告引擎
- 配置自助用戶入口網站以開立故障單,並作為資訊的中心
- 使用 Spiceworks 進行監控和警報
- 設置知識庫以記錄問題和解決方案
- 使用 Spiceworks 進行 IT 採購需求,以節省您的金錢和時間
- 在 Spiceworks 中配置資產和保固資訊
方法
本書將採取入門的方式,使讀者能夠輕鬆理解和學習 Spiceworks。
本書的讀者對象
本書適合任何希望簡化日常工作的 IT 專業人士。通過本書,您可以在一個下午內從安裝 Spiceworks 轉變為對其有良好的工作知識,無需任何 Spiceworks 經驗!本書假設讀者對 Spiceworks 沒有先前的經驗。