Windows Server 2003/2000 Thin Client Solutions, 3/e

Description:

"Whether you're a Techie, Architect, or a Project Manager, this masterpiece of tricks and traps will help you plan, test, and implement your Citrix environment."

—Chris Walter, Senior Consultant, CGI

"Whether you are a terminal services veteran or entirely new to the world of remote desktop, Mathers makes it easy to understand everything from the initial Terminal Services project planning to the complete network and management implementation. This book is definitely something a Terminal Services administrator is going to want to have handy."

—Matthew Harris, Microsoft Windows Server MVP - Terminal Server

This book brings together all the insights, knowledge, and step-by-step guidance you need to deliver robust, scalable, and stable server-based computing solutions with Microsoft Windows Terminal Services and Citrix MetaFrame Presentation Server 3.0. Building on two best-selling previous editions, expert consultant Todd W. Mathers has fully updated this book to cover both Windows Server 2003 and Windows 2000 Server environments.

Drawing on nearly a decade of experience, Mathers addresses the entire project lifecycle, from needs assessment through planning, testing, deployment, and support. He covers the full spectrum of deployments, from Terminal Services for small businesses through enterprise-class Terminal Services/Citrix server farms. Along the way, Mathers presents proven examples and best practices for virtually every challenge, from server security to group policies, patch management to automated client deployment. Coverage includes

• Terminal Services and Citrix MetaFrame: how they relate, and how to determine what you need

• Common implementation traps and "gotchas"—and how to avoid them

• Planning client hardware/software, server hardware, networking, hotfix distribution, and more

• Step-by-step installation, including service-pack integration and answer files

• Detailed checklists and tuning techniques for optimizing performance and stability

• New Windows Server 2003 licensing requirements: overcoming the misinterpretations

• Expanded coverage of security in both Terminal Services and Citrix environments

• New and improved solutions for client drive and printer mapping

• Interoperability between MetaFrame 1.8 and MetaFrame Presentation Server 3.0

• User profile and account creation, configuration, and management

• RDP and ICA client configuration, in detail

• Application compatibility: using Terminal Services' application support features

• Using Session Directory to track and reconnect sessions in clustered environments

• Complete command references for Terminal Services and MetaFrame XP

If you're an administrator, architect, or developer using or evaluating Windows thin-client technologies, Windows® Server 2003/2000 Terminal Server Solutions will be your indispensable single-source reference.

 

Table of Contents:

I. AN OVERVIEW OF WINDOWS SERVER—BASES COMPUTING.

1. Microsoft Windows Terminal Services.

    What Is Windows Terminal Services?

    The History of Windows Terminal Server

    Multiuser Support

    Remote Desktop Protocol (RDP)

    Terminal Services Scalability

    Terminal Services Management Tools

    Terminal Services Licensing Requirements

2. Citrix MetaFrame Presentation Server.

    What Is MetaFrame Presentation Server?

    Independent Computing Architecture (ICA)

    Interoperability Modes

    Server Farms

    MetaFrame Scalability

    MetaFrame Server Licensing

II. PLANNING YOUR TERMINAL SERVICES IMPLEMENTATION.

3. Project Management Considerations.

    Implementation Requirements

    Business Process Management

    Developing the “To-Be” Model

    Policies and Procedures

4. Network Planning.

    Terminal Server and Your Network Infrastructure

    The RDP and ICA Protocols

    Printing Considerations

    Dial-Up Access

    Internet Access

5. Client Hardware and Software Planning.

    Planning for the Proper Thin-Client Configuration

    Client Operating System Selection

    Client Access Licensing

    RDP Client Support

    RDP Deployment Scenarios

    ICA Client Support

    ICA Deployment Scenarios

    Thin-Client Terminals

6. Terminal Server Hardware Planning.

    The Assessment Process

    Determining the Requirements

    Hardware Sizing

    Load Testing

    Determining the Number of Required Servers

    Other Infrastructure Hardware Planning

7. Server and Application Software Planning.

    Software Planning Overview

    Administration and System Support Software

    Application Software

    Change Management

8. Server Installation and Management Planning.

    Before You Begin

    Microsoft Terminal Server

    Citrix MetaFrame Presentation Server

9. Service Pack and Hotfix Management.

    Before You Begin

    Service Pack Selection and Installation

    Hotfix Notification

    Hotfix Selection

III. IMPLEMENTING TERMINAL SERVICES AND CITRIX METAFRAME.

10. Installing Windows Terminal Services.

    Before You Begin

    Windows Terminal Server Installation

    Automating the Terminal Services Installation

    Integrating Service Packs with Server Installation Files

11. Terminal Services Configuration and Tuning.

    Before You Begin

    Windows Service Pack and Hotfix Installation

    Basic Configuration Tasks for Stability and Availability

    Performance Considerations

12. Licensing Service Installation and Configuration.

    Before You Begin

    Windows 2000 Terminal Services Licensing Installation

    Windows Server 2003 Terminal Services Licensing Installation

    Common Terminal Services Licensing Configuration Tasks

    MetaFrame Access Suite Licensing Server

13. MetaFrame Presentation Server Installation.

    Before You Begin

    Remapping Server Drive Letters

    IMA Data Store Installation Prerequisites

    Java Runtime Environment Installation

    MetaFrame Presentation Server Installation Walkthrough

14. MetaFrame Presentation Server Configuration.

    Before You Begin

    MetaFrame Service Packs and Hotfixes

    Configuring the ICA Toolbar

    Connection Configuration Settings

    Using the MetaFrame Access Suite Console

    Configuring and Using the Management Console for MetaFrame Presentation Server

    The Web Interface for MetaFrame Presentation Server

15. Group Policy Configuration.

    Introduction to Group Policies

    Environment Preparation

    Creating and Managing Group Policies

16. Terminal Server Security.

    Before You Begin

    Physical Access 

    Administrative Delegation

    User Authentication

    Connection Authorization

    System Privileges and Restrictions

    Application Privileges and Restrictions

    System Auditing

    Security Patch Management

17. Terminal Server and MetaFrame Printer Management.

    Before You Begin

    Printer Driver Management

    Terminal Server Printer Support

    MetaFrame Printer Support

18. User Profile and Account Configuration.

    Before You Begin

    Environment Preparation

    Creating and Managing User Profiles

    Roaming Profile Maintenance

19. RDP Client Installation and Configuration.

    Before You Begin

    RDP Client Types

    Installing the RDP Client

    RDP Client Configuration

    RDP Client Distribution Methods

    Web-based Access with Terminal Services 

20. ICA Client Installation and Configuration.

    Before You Begin

    Installing the ICA Client

    ICA Client Server Location Configuration

    Configuring the Program Neighborhood Client

    Configuring the Program Neighborhood Agent

    Configuring the Citrix ICA Client for Linux

    Citrix ICA Web Clients

    Citrix ICA Client Implementation Scenario Considerations

21. Application Integration.

    The Challenge of Application Integration

    Terminal Server Application Support Features

    The Application Integrator Toolbox

    Application Installation Examples

    Application Publishing with MetaFrame Presentation Server

22. Server Operations and Support.

    Preparing for Terminal Server Operations and Support

    Load-Balancing Configuration

    Server Cloning

IV. APPENDICES.

Appendix A. Terminal Services Command Reference.

    Command Summary List

    CHANGE LOGON

    CHANGE PORT 

    CHANGE USER

    CPROFILE

    FLATTEMP

    LOGOFF 

    MSG 

    MSTSC 

    QUERY PROCESS 

    QUERY SESSION 

    QUERY TERMSERVER

    QUERY USER

    QUERY WINSTA

    REGISTER

    RESET SESSION 

    RESET WINSTA

    SHADOW

    TASKKILL (Windows Server 2003 Only)

    TSADMIN

    TSCC.MSC

    TSCON

    TSDISCON 

    TSKILL 

    TSMMC.MSC

    TSPROF 

    TSSHUTDN 

Appendix B. MetaFrame Presentation Server Command Reference.

    Command Summary List

    ACRCFG

    ALTADDR

    APP

    AUDITLOG

    CHANGE CLIENT

    CHFARM

    CHGCDM

    CLTPRINT

    CTXXMLSS

    DSCheck

    DSMAINT RECOVER

    DSMAINT BACKUP

    DSMAINT COMPACTDB

    DSMAINT CONFIG

    DSMAINT FAILOVER

    DSMAINT MIGRATE

    DSMAINT PUBLISHSQLDS

    DSMAINT RECREATELHC

    DSMAINT VERIFYLHC

    ICAPORT

    IMAPORT

    QUERY FARM

    QUERY SERVER

    TWCONFIG

Appendix C. Network Primer.

    The OSI Model

    Communications Protocols

    Physical and Logical Networks

Appendix D. Terminal Server Tuning and Configuration Checklist.

    Before You Begin

    Stability and Availability Change Checklist

    Performance Considerations

Appendix E. File System and Registry Security Primer.

    Access Control Lists and Entries

    File System Permissions

    Permission Inheritance

    Calculating Permissions

    Registry Permissions

    Registry Permission Attributes

Index.