Global Perspectives on Service Science: Japan (Service Science: Research and Innovations in the Service Eco)
暫譯: 服務科學的全球視角:日本(服務科學:服務生態系中的研究與創新)

  • 出版商: Springer
  • 出版日期: 2018-05-26
  • 售價: $6,540
  • 貴賓價: 9.5$6,213
  • 語言: 英文
  • 頁數: 349
  • 裝訂: Paperback
  • ISBN: 1493980882
  • ISBN-13: 9781493980888
  • 海外代購書籍(需單獨結帳)

商品描述

This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan's perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows:

- Foundations of Service Science and the service industry sector

- Public/Private sector partnerships, policies, trade in services, future prospects

- Contributions from science, social science, management, engineering, design as well as industry sector perspectives

- Road-maps, methodology, business development, strategies and innovative models, application of information technology, performance measures, and service system design

- Education and workforce development

- Case studies from practice, research and educational community

- Future Directions in Japan
This book includes three Forewords written by key leaders in Service Science:

- Takayuki Aso (Ministry of Education, Culture, Sports, Science & Technology in Japan)

- Yasuhiro Maeda (Director, Service Affairs Policy Division METI)
- Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX)

商品描述(中文翻譯)

這本貢獻集展示了日本在服務科學方面的經驗、挑戰、趨勢和進展。隨著全球經濟變得更加互聯和競爭,許多經濟體依賴服務業來促進增長和繁榮。採用多學科的方法來研究服務科學,可能通過研究、教育和實踐來改變服務行業。本書為日本的服務科學最佳實踐提供了一個論壇,通過分享來自不同地理區域和經濟體的觀點,讓讀者受益。該書的組織結構如下:

- 服務科學及服務行業的基礎
- 公私部門合作夥伴關係、政策、服務貿易、未來展望
- 來自科學、社會科學、管理、工程、設計以及行業視角的貢獻
- 路線圖、方法論、商業發展、策略和創新模型、資訊技術的應用、績效衡量和服務系統設計
- 教育和勞動力發展
- 來自實踐、研究和教育社群的案例研究
- 日本的未來方向

本書包含三篇由服務科學領域的關鍵領導者撰寫的前言:

- 麻生隆之(日本文部科學省)
- 前田康宏(經濟產業省服務事務政策課主任)
- 土井則久(慶應義塾大學名譽教授及服務科學、解決方案與基礎綜合研究(S3FIRE)計畫官,JST/RISTEX)

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