Practical Guide to Salesforce Experience Cloud: Building, Enhancing, and Managing a Digital Experience with Salesforce
暫譯: Salesforce Experience Cloud 實用指南：構建、增強與管理數位體驗

Weinmeister, Philip

Practical Guide to Salesforce Experience Cloud: Building, Enhancing, and Managing a Digital Experience with Salesforce
  • 出版商: Apress
  • 出版日期: 2022-04-06
  • 售價: $1,330
  • 貴賓價: 9.5 折 $1,264
  • 語言: 英文
  • 頁數: 426
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 1484281314
  • ISBN-13: 9781484281314

    • 立即出貨 (庫存=1)

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商品描述

Whether you are brand new to the world of digital experiences on the Salesforce platform or you are looking to take your Experience Cloud (previously "Community Cloud") knowledge to the next level, this detailed guide will help you build and manage a Salesforce site by leveraging the declarative power of the platform with clicks, not code.

Each Salesforce site/community is a part of a widespread ecosystem, with thousands of sites and millions of users active today on Experience Cloud. Through valuable social and business tools, this online platform enables companies to empower and equip their customers, partners, and employees in new, powerful ways.

Author Philip Weinmeister, Salesforce MVP and the only recipient of the “Community Cloud MVP” Trailblazer award from Salesforce, leads you through the ins and outs of Salesforce Experience Cloud and provides you with an array of best practices to deliver top-notch business portals on the Salesforce platform.

This completely revised edition updates all content to reflect the new "experience-centric" branding and a slew of platform updates from the last few years (including screenshots, terminology, features, etc.). Net new content includes Salesforce CMS, the Experience Cloud Consultant certification exam, and Mobile Publisher, among other topics.

The book takes you through the entire process: from planning and designing a site to configuration/build, setup, and administration, all the way to deployment. Detailed explanations are provided for key components, templates, and features such as Experience Builder, Audience Targeting, Lightning Bolts, and much more.

What You Will Learn

- Plan and design a site using Experience Cloud
- Conceptualize how employees, partners, and customers use and benefit from Salesforce sites
- Use Experience Builder and Lightning components within an Experience Builder template
- Apply topics and knowledge articles to a site to increase value and adoption
- Build and display rich content within a site using Salesforce CMS
- Create dynamic and personalized user experiences with audience targeting
- Build, export, and import unique templates with the Lightning Bolt solution framework
- Provide site data for members or site managers

Who This Book Is For
Salesforce administrators, developers, functional architects, business analysts, and site/community managers.

商品描述(中文翻譯)

無論您是剛接觸 Salesforce 平台的數位體驗世界，還是希望將您的 Experience Cloud（之前稱為「Community Cloud」）知識提升到更高的層次，本詳細指南將幫助您利用平台的聲明式功能，以點擊而非編碼的方式來建立和管理 Salesforce 網站。



每個 Salesforce 網站/社群都是一個廣泛生態系統的一部分，當前在 Experience Cloud 上活躍著數千個網站和數百萬用戶。通過有價值的社交和商業工具，這個線上平台使公司能夠以全新且強大的方式賦能和裝備他們的客戶、合作夥伴和員工。



作者 Philip Weinmeister，Salesforce MVP 及唯一獲得 Salesforce「Community Cloud MVP」Trailblazer 獎的獲獎者，將帶您深入了解 Salesforce Experience Cloud，並提供一系列最佳實踐，以在 Salesforce 平台上交付一流的商業入口網站。



本書的完全修訂版更新了所有內容，以反映新的「以體驗為中心」的品牌形象以及過去幾年的一系列平台更新（包括截圖、術語、功能等）。全新內容包括 Salesforce CMS、Experience Cloud 顧問認證考試和 Mobile Publisher 等主題。



本書將帶您完成整個過程：從規劃和設計網站到配置/建置、設置和管理，直到部署。對於關鍵組件、模板和功能（如 Experience Builder、Audience Targeting、Lightning Bolts 等）提供詳細的解釋。



您將學到的內容

- 使用 Experience Cloud 規劃和設計網站

- 構思員工、合作夥伴和客戶如何使用和受益於 Salesforce 網站

- 在 Experience Builder 模板中使用 Experience Builder 和 Lightning 元件

- 將主題和知識文章應用於網站，以增加價值和採用率

- 使用 Salesforce CMS 在網站中建立和顯示豐富內容

- 通過受眾定位建立動態和個性化的用戶體驗

- 使用 Lightning Bolt 解決方案框架建立、導出和導入獨特模板

- 為成員或網站管理員提供網站數據



本書適合對象

Salesforce 管理員、開發人員、功能架構師、商業分析師以及網站/社群管理員。

作者簡介

Phil Weinmeister is a Salesforce MVP and VP of Product Management at 7Summits, where he is focused on building innovative components, apps, and bolts that enable impactful, transformative communities on the Salesforce platform. He is 18x Salesforce certified and has delivered numerous Sales Cloud, Service Cloud, and (primarily) Community Cloud solutions to a variety of organizations on Salesforce since 2010. Phil authored Practical Salesforce.com Development Without Code (Apress, 2015) and received an average rating of almost 5 stars on Amazon.com. He has been a Salesforce MVP since 2015 and, in 2017, was was named the first-ever “Community Cloud MVP” at the Lightning Bolt Trailblazer awards at Dreamforce.

A graduate of Carnegie Mellon University, with a double major in business administration/IT and Spanish, Phil now resides in Powder Springs, Georgia, USA. He spends most of his “free” time with his gorgeous, sweet wife, Amy, and his children, Tariku, Sophie, Max, and Lyla. When he’s not trying to make his kids laugh, cheering on the Arizona Cardinals, or rap-battling his wife, Phil enjoys traveling, playing various sports, and growing in his walk with Jesus. 

Stay updated on Phil’s most recent insights and blog posts by following him on Twitter (@PhilWeinmeister).

作者簡介(中文翻譯)

Phil Weinmeister 是 Salesforce MVP 及 7Summits 的產品管理副總裁，他專注於構建創新的組件、應用程式和工具，以促進在 Salesforce 平台上具有影響力和變革性的社群。他擁有 18 項 Salesforce 認證，自 2010 年以來，為各種組織提供了多種 Sales Cloud、Service Cloud 和（主要是）Community Cloud 解決方案。Phil 著作了《Practical Salesforce.com Development Without Code》（Apress，2015），並在 Amazon.com 上獲得了近 5 顆星的平均評價。他自 2015 年以來一直是 Salesforce MVP，並在 2017 年於 Dreamforce 的 Lightning Bolt Trailblazer 獎中被評選為首位「Community Cloud MVP」。

Phil 是卡內基梅隆大學的畢業生，主修商業管理/資訊科技和西班牙語，現在居住在美國喬治亞州的 Powder Springs。他大部分的「空閒」時間都與他美麗、甜美的妻子 Amy 及他的孩子 Tariku、Sophie、Max 和 Lyla 一起度過。當他不在努力讓孩子們笑、為亞利桑那紅雀隊加油或與妻子進行饒舌對決時，Phil 喜歡旅行、參加各種運動，並在與耶穌的關係中成長。

透過在 Twitter 上關注 Phil (@PhilWeinmeister)，隨時了解他最新的見解和部落格文章。

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