Dynamics 365 Field Service: Implementing Business Solutions for the Enterprise
暫譯: Dynamics 365 現場服務：為企業實施商業解決方案

Yapa, Sanjaya, Abayarathne, Indika

Dynamics 365 Field Service: Implementing Business Solutions for the Enterprise
  • 出版商: Apress
  • 出版日期: 2020-12-08
  • 售價: $2,350
  • 貴賓價: 9.5 折 $2,233
  • 語言: 英文
  • 頁數: 314
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 148426407X
  • ISBN-13: 9781484264072

    • 海外代購書籍(需單獨結帳)

相關主題

商品描述

Configure and customize Microsoft Dynamics 365 Field Services to help your organization deliver onsite service to customer locations. This book will guide you in setting up and implementing Dynamics 365 Field Services to automate workflow and schedule algorithms for mobile users.

The book starts with an introduction to Field Services and setting up your Dynamics 365 subscription. Next, you will configure your application. You are shown how to allocate work, manage resources, and move inventory. You will configure both Field Services and the new Field Services Mobile app. One of the main topics covered is applying security to both Field Services and the Field Services Mobile App and how to use both flavors of the application to implement effective solutions. You will go through examples to understand and apply the concepts and features for configuration of Field Services. You also will learn best practices for configuring and customizing Field Services.

After reading this book, you will be able to develop and implement enterprise-scale solutions using Dynamics 365 Field Services.


What Will You Learn

  • Create and process Work Orders
  • Manage inventory movement in the field
  • Set up security in Field Services and Field Services Mobile App
  • Generate Work Orders with agreement
  • Utilize Microsoft Power Automate with Field Service


Who Is This Book For

Technical and functional consultants who have Dynamics 365 CE development experience


商品描述(中文翻譯)

配置和自訂 Microsoft Dynamics 365 Field Services，以幫助您的組織在客戶地點提供現場服務。本書將指導您設置和實施 Dynamics 365 Field Services，以自動化工作流程和為行動用戶安排算法。

本書首先介紹 Field Services 及設置您的 Dynamics 365 訂閱。接下來，您將配置應用程式。您將學習如何分配工作、管理資源和移動庫存。您將配置 Field Services 和新的 Field Services Mobile 應用程式。本書的一個主要主題是如何對 Field Services 和 Field Services Mobile 應用程式應用安全性，以及如何使用這兩種應用程式來實施有效的解決方案。您將通過範例來理解和應用 Field Services 的配置概念和功能。您還將學習配置和自訂 Field Services 的最佳實踐。

閱讀完本書後，您將能夠使用 Dynamics 365 Field Services 開發和實施企業級解決方案。

您將學到什麼

- 創建和處理工作訂單
- 管理現場的庫存移動
- 在 Field Services 和 Field Services Mobile 應用程式中設置安全性
- 生成帶有協議的工作訂單
- 使用 Microsoft Power Automate 與 Field Service

本書適合誰

具有 Dynamics 365 CE 開發經驗的技術和功能顧問

作者簡介

Sanjaya Yapa currently works as a Microsoft Dynamics CE/FS Solution Architect in Melbourne, Australia. He has more than 14 years of experience in the industry. He has been working with various Microsoft technologies since 2005 and possess a wealth of experience in software development, team leadership, product management, and consultancy. He specializes in Dynamics 365 Customer Engagement, Field Services, and Application Life Cycle Management.
Indika Abayarathne is from Melbourne, Australia and currently works as a Lead Consultant/Solution Architect. He started the Dynamics CRM journey in 2008 and performed different roles in software development and in consultancy. He blogs on development experience, technology, sharing knowledge, and his expertise via crmfortress.com.

作者簡介(中文翻譯)

Sanjaya Yapa 目前在澳洲墨爾本擔任 Microsoft Dynamics CE/FS 解決方案架構師。他在業界擁有超過 14 年的經驗。自 2005 年以來，他一直在使用各種 Microsoft 技術，並在軟體開發、團隊領導、產品管理和顧問服務方面擁有豐富的經驗。他專注於 Dynamics 365 Customer Engagement、Field Services 和應用程式生命週期管理。
Indika Abayarathne 來自澳洲墨爾本，目前擔任首席顧問/解決方案架構師。他於 2008 年開始了 Dynamics CRM 的旅程，並在軟體開發和顧問服務中擔任不同角色。他在 crmfortress.com 上撰寫有關開發經驗、技術、知識分享和他的專業知識的部落格。

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