Introducing Azure Bot Service: Building Bots for Business
暫譯: 介紹 Azure Bot Service:為商業打造機器人
Waghmare, Charles David
- 出版商: Apress
- 出版日期: 2019-08-30
- 售價: $1,740
- 貴賓價: 9.5 折 $1,653
- 語言: 英文
- 頁數: 165
- 裝訂: Quality Paper - also called trade paper
- ISBN: 1484248872
- ISBN-13: 9781484248874
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相關分類:
Microsoft Azure
海外代購書籍(需單獨結帳)
相關主題
商品描述
See how custom chatbots and Azure Bot Service can resolve common business problems. This book takes you through the many possibilities of bot development from a business point of view, using Microsoft bot technology, and demonstrates how to connect, deploy, and manage them.
Starting with an introduction to chatbots and their features you will go through the design and implementation of Azure chatbots. This will set the foundation for the rest of the book before you learn how to create and manage messages in chatbots.You'll then see how to deploy your chatbot in different business scenarios and how to integrate Azure chatbots with different applications such as Facebook and Twitter.
To really allow you to demonstrate business value, Introducing Azure Bot Service covers tips on enhancing customer satisfaction and developing insights by analyzing customer behavior. This knowledge will help you understand how artificial intelligence techniques such as chatbots help your organization undergo digital transformation.
After reading this book, you will be ready to build chatbots using Microsoft Azure, deploy them in different business scenarios, and measure the benefits of chatbots.
What You Will Learn
- Build time-saving chatbots using Azure Bot Service
- Engage in proactive customer interaction
- Integrate chatbots as a key aspect of your business strategy
- Improve customer satisfaction
- Ease into digital transformation using Azure chatbots
Who This Book Is For
Developers who are interested in building chatbots.
商品描述(中文翻譯)
了解自訂聊天機器人和 Azure Bot Service 如何解決常見的商業問題。本書從商業的角度帶您探索機器人開發的多種可能性,使用 Microsoft 機器人技術,並展示如何連接、部署和管理它們。
本書首先介紹聊天機器人及其功能,然後深入 Azure 聊天機器人的設計和實作。這將為本書的其餘部分奠定基礎,接著您將學習如何在聊天機器人中創建和管理消息。然後,您將看到如何在不同的商業場景中部署您的聊天機器人,以及如何將 Azure 聊天機器人與 Facebook 和 Twitter 等不同應用程式整合。
為了真正讓您展示商業價值,Introducing Azure Bot Service 涵蓋了提升客戶滿意度和通過分析客戶行為來發展洞察的技巧。這些知識將幫助您理解人工智慧技術(如聊天機器人)如何幫助您的組織進行數位轉型。
閱讀完本書後,您將能夠使用 Microsoft Azure 建立聊天機器人,在不同的商業場景中部署它們,並衡量聊天機器人的效益。
您將學到什麼
- 使用 Azure Bot Service 建立節省時間的聊天機器人
- 主動與客戶互動
- 將聊天機器人整合為您商業策略的關鍵部分
- 提升客戶滿意度
- 使用 Azure 聊天機器人輕鬆進行數位轉型
本書適合誰閱讀
對建立聊天機器人感興趣的開發人員。
作者簡介
Charles David Waghmare worked as Global Yammer Community Manager from 2011 until mid-2018 with Capgemini. Previously he was Community Manager of SAP-based communities at ATOS where he managed communities using TechnoWeb 2.0 - a Yammer-like platform. In this Communities of Practice (CoP) initiative, Charles was also responsible for managing community sites built in SharePoint. Further, at ATOS, Charles was global rollout manager for a structured document-management system built in SharePoint.
作者簡介(中文翻譯)
查爾斯·大衛·瓦格梅爾於2011年至2018年中擔任Capgemini的全球Yammer社群經理。在此之前,他曾在ATOS擔任基於SAP的社群經理,負責管理使用TechnoWeb 2.0(類似Yammer的平台)的社群。在這個實踐社群(CoP)計畫中,查爾斯還負責管理在SharePoint上建立的社群網站。此外,在ATOS,查爾斯擔任基於SharePoint的結構化文件管理系統的全球推廣經理。