Reinventing ITIL® in the Age of DevOps: Innovative Techniques to Make Processes Agile and Relevant
暫譯: 在DevOps時代重新定義ITIL®：使流程敏捷且相關的創新技術
Abhinav Krishna Kaiser
- 出版商: Apress
- 出版日期: 2018-12-13
- 售價: $2,250
- 貴賓價: 9.5 折 $2,138
- 語言: 英文
- 頁數: 324
- 裝訂: Paperback
- ISBN: 148423975X
- ISBN-13: 9781484239759
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相關分類:
DevOps、Agile Software
海外代購書籍(需單獨結帳)
相關主題
商品描述
Delve into the principles of ITIL® and DevOps and examine the similarities and differences. This book re-engineers the ITIL framework to work in DevOps projects without changing its meaning and its original objectives, making it fit for purpose for use in DevOps projects. Reinventing ITIL® in the Age of DevOpsshows you the relevance of ITIL since the emergence of DevOps and puts a unique spin on the ITIL service management framework. Along the way you will see that ITIL is a mature service management framework and years of maturity will be lost if it’s made invalid.
The ideas, recommendations, and solutions provided in Reinventing ITIL in the Age of DevOps can be leveraged in order to readily develop solutions or create proposals for clients. The ideas in this book can be further expanded to deliver seamless services to DevOps projects.
What You Will Learn
- Discover the basics of ITIL and DevOps
- Compare ITIL and DevOps
- Understand the structure of a DevOps organization and adapt the ITIL roles to this structure
- Re-engineer ITIL for DevOps projects
- Implement major processes such as incident management, configuration management, and change management processes in DevOps projects
- Automate activities within processes
Who This Book Is For
Consultants, business analysts, administrators, and project managers who are looking for more information about Dynamics 365.
商品描述(中文翻譯)
深入探討 ITIL® 和 DevOps 的原則，並檢視其相似性和差異性。本書重新設計 ITIL 框架，使其能在 DevOps 專案中運作，而不改變其意義和原始目標，讓其適合用於 DevOps 專案。《在 DevOps 時代重新定義 ITIL®》展示了自 DevOps 出現以來 ITIL 的相關性，並對 ITIL 服務管理框架進行了獨特的詮釋。在這個過程中，您將看到 ITIL 是一個成熟的服務管理框架，如果使其失效，將會失去多年來的成熟度。
在《在 DevOps 時代重新定義 ITIL》中提供的想法、建議和解決方案可以被利用，以便輕鬆開發解決方案或為客戶創建提案。本書中的想法可以進一步擴展，以便為 DevOps 專案提供無縫的服務。
您將學到的內容：
- 探索 ITIL 和 DevOps 的基本概念
- 比較 ITIL 和 DevOps
- 理解 DevOps 組織的結構，並將 ITIL 角色調整至此結構
- 為 DevOps 專案重新設計 ITIL
- 在 DevOps 專案中實施主要流程，如事件管理、配置管理和變更管理流程
- 自動化流程中的活動
本書適合於：
尋求有關 Dynamics 365 更多資訊的顧問、業務分析師、管理員和專案經理。
