Rpr: A Problem Diagnosis Method For It Professionals
暫譯: Rpr：IT 專業人士的問題診斷方法
Paul Offord
- 出版商: Lulu.com
- 出版日期: 2011-08-27
- 售價: $1,650
- 貴賓價: 9.5 折 $1,568
- 語言: 英文
- 頁數: 254
- 裝訂: Paperback
- ISBN: 1447844432
- ISBN-13: 9781447844433
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商品描述
RPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the method works and what's needed to deploy RPR. If you want to improve your own problem diagnosis skills or those of your team, this book is for you.
商品描述(中文翻譯)
RPR（快速問題解決）是一種專為 IT 專業人士設計的問題診斷方法。本書涵蓋了為什麼需要 RPR 方法、它如何幫助第三線支援人員、該方法的運作方式以及部署 RPR 所需的條件。如果您想提升自己或團隊的問題診斷技能，本書將非常適合您。
