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商品描述
Business managers have long known the power of the Balanced Scorecard in executing corporate strategy. Implementing the Project Management Balanced Scorecard shows project managers how they too can use this framework to meet strategic objectives. It supplies valuable insight into the project management process as a whole and contains detailed explanations on how to effectively implement the balanced scorecard to measure and manage performance and projects.
The book details a tactical approach for implementing the scorecard approach at the project level and investigates numerous sample scorecards, metrics, and techniques. It examines recent research on critical issues such as performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management. It also explains how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning and innovation, and financial.
Filled with examples and case histories, the book directly relates the scorecard concept to the major project management steps of determining scope, scheduling, estimation, risk management, procurement, and project termination. Complete with a plethora of resources in its appendices and on the accompanying CD, the text includes detailed instructions for developing a measurement program, a full metrics guide, a sample project plan, and a set of project management fill-in forms.
商品描述(中文翻譯)
商業經理們早已知道平衡計分卡在執行企業策略中的威力。《實施專案管理平衡計分卡》向專案經理展示了他們如何利用這一框架來達成策略目標。這本書提供了對專案管理過程的寶貴見解，並詳細解釋了如何有效地實施平衡計分卡以衡量和管理績效及專案。
本書詳細介紹了在專案層面實施計分卡方法的戰術性方法，並探討了多個範例計分卡、指標和技術。它檢視了近期在績效衡量與管理、持續流程改進、基準測試、指標選擇和人員管理等關鍵議題上的研究。書中還解釋了如何將這些議題與平衡計分卡的四個視角整合：客戶、業務流程、學習與創新，以及財務。
本書充滿了範例和案例歷史，將計分卡概念直接與專案管理的主要步驟相關聯，包括確定範圍、排程、估算、風險管理、採購和專案終止。附錄和隨附的CD中包含大量資源，文本中還包括開發衡量計畫的詳細指導、完整的指標指南、範例專案計畫以及一套專案管理填寫表格。
