Deploying Cisco Unified Contact Center Express
暫譯: 部署 Cisco Unified Contact Center Express

Ccie# 6183, Michael Houtong Luo

  • 出版商: Lulu.com
  • 出版日期: 2015-05-24
  • 售價: $2,050
  • 貴賓價: 9.5$1,948
  • 語言: 英文
  • 頁數: 312
  • 裝訂: Paperback
  • ISBN: 1329184629
  • ISBN-13: 9781329184626
  • 相關分類: Cisco
  • 海外代購書籍(需單獨結帳)

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商品描述

Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as Cet, Rtmt, Ldap Browser, and WinGrep. Written by Michael HouTong Luo, Ccie# 6183 (Routing/Switching and Collaboration), author of "Deploying Cisco Unified Presence".

商品描述(中文翻譯)

安裝、部署、配置和故障排除 Cisco Unified Contact Center Express。處理進入和外出的通話分配、桌面套件和 Finesse、資料庫和網頁聊天、腳本和追蹤分析。使用 Cisco 及第三方工具,如 Cet、Rtmt、Ldap Browser 和 WinGrep。作者為 Michael HouTong Luo,CCIE# 6183(路由/交換和協作),著作《部署 Cisco Unified Presence》。

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