Tele-Stress: Relief for Call Center Stress
Coscia, Stephen
- 出版商: CRC
- 出版日期: 2017-07-27
- 售價: $7,430
- 貴賓價: 9.5 折 $7,059
- 語言: 英文
- 裝訂: Hardcover - also called cloth, retail trade, or trade
- ISBN: 1138412236
- ISBN-13: 9781138412231
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This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work;