Key Performance Indicators For Dummies (Paperback)
暫譯: 傻瓜書:關鍵績效指標

Bernard Marr

  • 出版商: Hungry Minds
  • 出版日期: 2015-03-16
  • 定價: $990
  • 售價: 9.5$941
  • 語言: 英文
  • 頁數: 320
  • 裝訂: Paperback
  • ISBN: 111891323X
  • ISBN-13: 9781118913239
  • 立即出貨 (庫存=1)

買這商品的人也買了...

商品描述

A complete guide to using KPIs to drive organisationalperformance

Is your business on track to achieve success? Key PerformanceIndicators For Dummies covers the essential KPIs that areuseful to all kinds of businesses, and includes more than 100different ways leaders can monitor and drive performance in theirorganisations.

This book helps managers understand the crucial KPIs that shouldbe implemented for all different aspects of the organisation,including financial performance, operational and internalprocesses, sales and marketing, customer satisfaction and more.Good KPIs should be unique to every business, as every business hasdifferent objectives. To meet this need, the book provides toolsand templates that leaders can use to develop unique KPIs that bestsuit their particular organisation or industry. * Learn to design KPIs that are unique to your business and fitclosely to your strategic objectives * Determine which KPI questions you should be asking to achievethe right insights for your business * Learn the specific KPIs that are appropriate for differentbusiness circumstances * Turn KPIs into deep insights by mastering related reporting andcommunications practices

KPIs are a crucial part of every manager's toolkit, and areessential for helping to monitor the execution of businessstrategies and measure results. Key Performance Indicators ForDummies moves beyond a basic discussion of what KPIs are, andwhy they are needed to provide a complete guide for learning todesign and use specific KPIs to drive organisationalperformance.

商品描述(中文翻譯)

完整指南:使用關鍵績效指標(KPI)推動組織績效

您的企業是否在成功的軌道上?《關鍵績效指標入門》(Key Performance Indicators For Dummies)涵蓋了對各種企業有用的基本KPI,並包括超過100種不同的方法,讓領導者能夠監控和推動其組織的績效。

本書幫助管理者了解應該在組織的各個方面實施的關鍵KPI,包括財務績效、運營和內部流程、銷售和行銷、客戶滿意度等。良好的KPI應該是每個企業獨特的,因為每個企業的目標不同。為了滿足這一需求,本書提供了工具和範本,讓領導者可以用來開發最適合其特定組織或行業的獨特KPI。

* 學習設計獨特於您企業的KPI,並與您的戰略目標緊密契合
* 確定您應該提出哪些KPI問題,以獲得對您企業的正確見解
* 學習適合不同商業情況的具體KPI
* 通過掌握相關的報告和溝通實踐,將KPI轉化為深刻的見解

KPI是每位管理者工具包中的關鍵部分,對於監控商業策略的執行和衡量結果至關重要。《關鍵績效指標入門》不僅僅是對KPI是什麼及其必要性的基本討論,而是提供了一個完整的指南,幫助學習設計和使用具體的KPI來推動組織績效。