Project Manager's Spotlight On Change Management (專案經理的變革管理焦點)

Description:

If you're a typical project manager, you're probably aware of the importance of change management but may not have the time or expertise to develop a full-blown plan. Here's a quick and practical guide to applying the disciplines of proven change management practices without the rigor of complex processes.

Part of the Project Manager's Spotlight series from Harbor Light Press, this straightforward book offers solutions to real-life project change scenarios. Author Claudia Baca highlights critical components of change control and equips you with tools, techniques, checklists, and templates you can put to use immediately. By following a realistic case study from start to finish, you'll see how a project manager deals with each concept. Ultimately, this book will help you establish effective guidelines for dealing with change and provide you the flexibility to minimize disruptions and derailments.

Project Manager's Spotlight on Change Management teaches you how to:

• Define roles and responsibilities of the change management team
• Build a process flow one step at a time
• Design your own change management system
• Process exceptions and escalations
• Create the necessary documentation

 

 

Table of Contents:

Foreword
Acknowledgments
Introduction

Chapter 1: Managing Project Change
Change Management Defined
Why Bother with Change Management?
Let’s Set Some Context
Case Study

Chapter 2: Setting Up for Success
The Roles of Change Management
What Do We Control?
Timing Is Everything
Case Study

Chapter 3: The Process of Change Management
Designing Your System
A Few More "To Dos"
Case Study

Chapter 4: The Output of Change Management
Now What?
Yes, the Triple Constraints Are Impacted
The Board Denies the Change
The Board Approves the Change
The Triple Constraints Are Not Impacted
The Project Manager Denies the Change Request
The Project Manager Approves the Change Request
Process Review
Exceptions
Escalations
Case Study

Chapter 5: The Incremental Effect
The Theory of Disruptions
The Theory of Timing
The Theory of Estimating Change Requests
Case Study

Chapter 6: Change Tracking
Documenting a Change Request
Logistics
Making a Change Request Log
Finishing Up
Case Study

Appendix A: Nine Knowledge Areas Refresher

Appendix B: Change Management Templates

Appendix C: Calculating the Critical Path

Glossary

Index